Technical Consultant

4 days ago

Sydney, Australia Canon Full time

Be part of a growth story and invest in your long-term future
- Flexible & hybrid options of working from home
- Open to Sydney & Melbourne

**About us**

As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services ANZ helps organisations optimise, automate and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet and exceed their business needs, overcoming challenges, and freeing them up to focus on what sets them apart.

We are trusted by industry leaders because of our dedicated customer focus, and agile approaches to solving our clients’ key challenges. With a commitment to delivering the best service management experience possible, many clients have partnered with us for more than a decade. The solutions we deliver are reliable, scalable, and cost-effective, helping customers to not just get ahead but stay ahead.

When you join Canon Business Services ANZ, you’ll find a rewarding culture that values you. You’ll be empowered to focus on your career progression and turn your goals into reality as an integral part of the group’s success.

**About the Role**

The department is responsible for ensuring the team delivers projects with a high level of quality, whilst being accountable for design, build, test and implementation of project outcomes to clients. As a key managed service provider in the market, it is an important function of the role to maintain a core focus around the delivery of Infrastructure Solutions. The role involves leading delivery of large, complex projects while working closely with the team of project engineers. This is a hybrid role reporting to Head - Technical Services.

**Main Duties**
- Perform analysis and review of technical solutions pertaining to commercial, technical, and architectural components
- Oversight and ownership of project delivery for large and sometimes complex engagements
- Working alongside other engineers and project managers to deliver the customer outcome
- Develop close working relationships with our Presales and Sales teams and other business units to drive the success and growth of the PS business
- Provide oversight for the design and architecture for our infrastructure projects
- Able to create and review detailed technical designs
- Provide technical advisory to customers, key stakeholders and teams within the business
- Create technical documentation and transition projects to BAU support teams
- Provide technical leadership and guidance on complex projects

**About the Role**

We are looking for someone with Architecture, consulting, implementation experience and understanding of Azure, M365, Intune, Exchange, SharePoint technologies as well as Networking and Infrastructure solutions. Key Skills & Experience include:

- 10+ years focused on PS Implementation Projects across multiple technology streams including Modern Workplace, Networking, Cloud and DC Infrastructure
- Ability to design, architect and implement complex infrastructure projects
- Ability to effectively troubleshoot complex challenges during project implementations
- Knowledge and experience working with most of the below technologies:

- Microsoft Azure, Modern Workplace (M365), SharePoint Online/MS Teams
- Windows Server and Client, Exchange 2016+/EXO, Mail Security, IDaaS/Azure Identity
- SCCM/SOE/Intune, Citrix/Remote Desktop, Hybrid Cloud
- Knowledge of ITIL procedures, networking practices, Database Technologies
- Networking technologies including Palo Alto, Aruba, Cisco

In return you will get the chance to work for a multinational company, with a real opportunity to take your skills to the next level. We look after you with training and development, progression and promotion, recognition, and reward and you’ll have all the tools and support you need to grow, to bring your ideas to life and achieve your successes.

We believe in the power of an inclusive and diverse workforce. We trust you will bring your authentic self to work and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance, and productivity.

Successful applicants will be notified of next steps.

LI - Hybrid

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