Service Administrator

3 months ago

Mascot, Australia Eaton Full time

Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. The Power Quality (PQ) division at Eaton Electrical provides power management solutions including uninterruptable power supplies (UPS’s), surge protective devices, power distribution units (PDU’s), remote monitoring, software, power factor correction, airflow management, rack enclosures and services. We strive for continued success in leveraging technical innovation to develop next-generation solutions.

**Key Duties**:

- Raise work order after receiving handover from the sales team
- Prepare the invoice and revenue forecast, data entry into system
- Collect report from technicians and subcontractors and send to customers
- Prepare the expense purchase order, data entry into system, and follow-up with operation, warehouse, suppliers and procurement
- Monitor and update the subcontractor and technician training record, certification, induction and insurance
- An eye for detail and customer satisfaction and assist Service Coordination Team
- Ensure that all activities comply with Occupational Health and Safety Guidelines, legal requirements and good ethical standards

**Qualifications**:

- At least 2 years of experience in an administrative officer capacity
- Experience with ERP is advantageous i.e SAP, Oracle or Salesforce
- Intermediate Microsoft Office Suite skills (Word and Excel)
- Excellent verbal communication skills
- Strong organisational skills with the ability to work under pressure and time constraints.

**What we offer**:

- On-site parking
- Competitive salary and access to bonus scheme
- Inclusive working environment
- Volunteer days
- Outstanding training and development programs for both professional and personal development

We are committed to ensuring equal employment opportunities for all job applicants and employees. Our recruitment processes encourage diversity by utilising a balanced selection criteria regardless of the applicants age, gender, gender identity, ethnicity, religion, sexual orientation, or any other status protected or required by law. Eaton prides itself in truly representing the people within our communities.

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