Rates & Receivables Officer

4 weeks ago

Stirling, Australia The City of Stirling Full time

Corporate Services | Main Administration Building, 25 Cedric Street
- Closing date: 25/06/2023Are you a detail-orientated team player, with a proactive approach to use their accounts receivable experience to make a difference? Are you ready to be part of a supportive and passionate team with a high level of customer service? The City of Stirling’s Finance team has a rare opportunity for a temporary **Rates and Receivables Officer** to join our Rates team on a six-month full time contract.

**The Opportunity**

You will also have an opportunity to work on some exciting projects such as developing the City’s Collection Strategy for Rates and Sundry Debtors as well as being a part of the project to developing the City’s online customer portal.

**About You**:
If you think you’ve got what it takes to be a part of Team Stirling, you’ll share our commitment to enhancing choice, opportunity, and prosperity for our community by:

- Experience working in a high-volume customer experience environment, with the ability to problem solve, process work quickly and accurately with high attention to detail
- High levels of personal commitment and integrity
- Self-motivated to succeed and work well under pressure
- Effective time management skills with the ability to meet deadlines, prioritise workloads and achieve objectives
- Have superb interpersonal skills and an upbeat “can-do” attitude, boasting a proactive and adaptable approach to tasks and a strong desire to get things completed
- Professional and courteous phone manner; strong customer service focused and positive mindset with strong customer management, relationship, and negotiation skills
- Exceptional ability to build long-lasting relationships with internal and external stakeholders
- Strong commitment to continuous improvement culture
- Being tech savvy and analytical in your work

**Your Qualifications**
- Advanced MS Office skills including Excel and Outlook

This is a rare opportunity to join a progressive rates team in one of the largest WA Local Governments and have a positive impact on the community.

This position attracts a competitive hourly rate ranging $36.18 - $42.13 per hour plus casual loading and 10.5% superannuation.

Rates and Receivables experience is not necessary for this role and all legislation will be taught in house.

**Your City**

As a leading West Australian local government, the City of Stirling is a place where people choose to live, work, visit and invest. We strive to serve our diverse community through providing efficient, responsive and sustainable services. Each year we deliver a range of innovative projects and community programs designed to create vibrant, accessible and thriving neighbourhoods.

The City has a workforce of around 1400 people and a genuine commitment to invest in our employees to achieve an inclusive, diverse, engaged and capable workforce. We are recognised for supporting work-life balance through a wide range of flexible work options and offering a range of policies and benefits to create opportunities and an enjoyable and fulfilling employment experience.

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