Customer Service Executive

2 weeks ago

Sydney, Australia LARUS Limited Full time

**Job description**

**Job brief**

We are looking for a passionate Costumer Service Executive from Australia. Your main goal for this role will be to monitor each employee's work and provide excellent customer satisfaction to the customers. As a Customer service Executive, you will be responsible for contacting customers and responding to their complaints in a professional manner.

**Core Competencies**

To be a native Australian

Fresh graduate/ students are welcome

Fluency in English (Additional languages are recommended)

Strong written and verbal communication skills

Excellent negotiation and sales skills.

A quick learner and exceptional ability to make decisions.

Ability to multitask, prioritise and manage time effectively

Ability to retain and recall important information Capacity to work independently and

proactively

High aptitude for following communication guidelines, procedures and policies

**Duties and Responsibilities**

Responding promptly to customer inquiries.

Keeping a proper record of the customers.

Maintaining a healthy relationship with the clients.

Providing the best possible solution to the queries of the customers.

Acknowledging and resolving customer complaints.

**Benefits**:

- Work from home

Schedule:

- Flexible hours

Application Question(s):

- Are you a local?

**Experience**:

- Inbound call centre: 1 year (preferred)

Work Location: One location

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