Customer Service Consultant

6 months ago


Dandenong, Australia Storage King Full time

Part time | No public holidays
- Competitive hourly rate | Monthly Bonuses | No industry experience needed
- Full training | Discounted Health Insurance

**About us**:
Storage King is a fast-growing business offering stable and rewarding employment. We have a fun and inclusive culture across our store network, which currently includes over 200 stores across Australia and New Zealand. Storage King is a market leader in Self-Storage, and with continued growth plans, it is an exciting time to join our team.

**The Role**:
Storage King is currently seeking a part-time Customer Service Consultant to join our team at our Contact Centre based in Dandenong.

This role is perfectly suited to people who like solving problems, are motivated by achieving targets and who can work with customers to identify their needs and create value for the Storage King business.

**The main responsibilities include**:

- Provide support on the phone to customers across our store network throughout Australia and New Zealand.
- Provide storage solutions for new customers by
- Identifying their storage needs.
- Understand the problem they are facing.
- Source the appropriate solution.
- Most importantly
- ask for the business
- Offer guidance on our packing and moving services.
- Support our Store based teams across the country in providing great customer experiences and the performance of our store network

**Working Hours**:
Part time - 5 days a week / 4 hours a day

Flexibility will be required for this role to assist in covering shifts as required.

**What will you need**:

- Experience in sales in a Call Centre or Retail environment is a must.
- The ability to own the customers experience
- A professional telephone manner and excellent communication skills (verbal and written).
- The ability to build rapport with customers over the telephone and in online communications.
- Strong attention to detail and an excellent “follow up” focus to resolve customer queries
- Enjoy achieving targets and goals.
- Demonstrated computer skills with good understanding of Microsoft (Outlook, Excel etc.) and exposure to working with internal systems/databases.
- Reliable and punctual
- A team player who enjoys learning and problem solving

**In return we offer**:

- Hourly rate, plus super and bonuses
- Training program to ensure your success.
- Flexible working environment and supportive work team culture
- Uniform and parking provided.
- Discounted health insurance through Medibank
- Health and Wellbeing support through our Assure program.

Self-Storage is a growing industry with opportunities for those who are passionate about creating great customer experiences. If you want to work as part of a close team to find solutions for our customers requirements and enjoy contributing to the end to end running of a store, you’d be a great fit for our team



  • Dandenong, Australia Storage King Full time

    Full time | No public holidays - Competitive hourly rate | Bonuses | No industry experience needed - Full training | Discounted Health Insurance **About us**: Storage King is a fast-growing business offering stable and rewarding employment. We have a fun and inclusive culture across our store network, which currently includes over 200 stores across...


  • Dandenong, Australia Storage King Full time

    Full time | No public holidays - Competitive hourly rate | Monthly Bonuses | No industry experience needed - Full training | Discounted Health Insurance **About us**: Storage King is a fast-growing business offering stable and rewarding employment. We have a fun and inclusive culture across our store network, which currently includes over 200 stores across...


  • Dandenong, Australia Aussie Broadband Full time

    We are seeking an innovative and motivated Customer Service Retention Consultant to engage with our customers and provide support. You can be based at either our Dandenong or Morwell office. - At Aussie Broadband we believe _difference_ is something to celebrate. Being advocates for Inclusion and Diversity means our team can bring their whole selves to work...


  • Dandenong, Victoria, Australia Aussie Broadband Full time

    This is a unique opportunity to advance your career in the telecommunications industry. As part of our team at Aussie Broadband, you will be responsible for handling customer inquiries and resolving technical issues via various channels.Our company values include being good to people, thinking big, and having fun. We strive to maintain a positive and...


  • Dandenong, Australia Telstra Full time

    Employment TypePermanentClosing Date30 Dec 2024 11:59pmJob TitleTelstra Retail: Customer Service & Sales ConsultantJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative...


  • Dandenong, Australia Veritas Recruitment Pty Ltd Full time

    **Work Type**: - Permanent - Full Time**Work Mode**: **Industry**: **Location**: - Dandenong South - Victoria**Salary**: $80,000.00 - $80,000.00 Yearly **Reference**: - BH-25969Our client is looking for a customer focused individual with a bit of sales flair and a technical mindset. With a range of technical products across cooling, heating, and...


  • Dandenong, Australia Veolia Environmental Services Full time

    **The Opportunity**: Veolia ANZ is seeking a Customer Experience Consultant to join our team based in Dandenong South 3175. As the Customer Experience Consultant, you will play a crucial role in providing outstanding support and resolving a wide range of queries for our customers. If you are someone with a strong background in customer service with...


  • Dandenong, Australia Veolia Environmental Services Full time

    **The Opportunity**: Veolia ANZ is seeking an experienced Customer Experience Consultant to join our Premium Care team based in Dandenong South. As the Customer Experience Consultant you will act as the first point of contact for our National customers and respond to a wide range of queries in an efficient and timely manner. This is a full time permanent...


  • Dandenong, Australia skyanalyst Full time

    Duties of this role will include: - Assisting with customers trying to choose the best product for their renovations - Answering incoming calls from customer - Helping customers in the showroom - Dealing with customer orders and warranty claims - Data Entry - Tracking customer shipments and follow up orders - Full time hours - Monday - Friday $30/hour +...


  • Dandenong, Victoria, Australia Telstra Full time

    At Telstra, we're seeking a talented Retail Sales Consultant to deliver exceptional customer experiences in our stores. As a Retail Sales Consultant, you'll play a vital role in helping customers connect to the right products and services, ensuring they have a seamless and enjoyable experience with Telstra.We're looking for someone who is passionate about...

  • Sales Consultant

    4 weeks ago


    Dandenong, Victoria, Australia Aussie Broadband Full time

    Role OverviewAussie Broadband is changing the game in telecommunications. As a Sales Consultant for our Residential Services team, you'll support sales professionals who deliver services to new and existing customers.


  • Dandenong, Victoria, Australia Aussie Broadband Full time

    Unlock your potential and take the first step in an exciting career with Aussie Broadband. Our customer service consultant role offers a unique opportunity to work in a dynamic and fast-paced environment, supporting our residential customers and contributing to their overall satisfaction.The ideal candidate will have a strong passion for delivering...


  • Dandenong South, Australia Aussie Broadband Full time

    This is your opportunity to step into the Telco industry and take your career to the next level.As part of our team, you’ll be the go-to problem solver for our residential customers, supported by comprehensive training that sets you up for success and career growth.In this call-center role, you'll handle inbound calls and tackle everything from basic...

  • Sales Consultant

    2 months ago


    Dandenong, Victoria, Australia Aussie Broadband Full time

    About the RoleAs a Sales Consultant - Customer Experience Specialist at Aussie Broadband, you will be responsible for delivering exceptional customer experiences while working in a dynamic team environment. This role involves taking inbound calls from customers, assisting with the sign-up process, and identifying customer needs through questioning techniques...


  • Dandenong, Australia Sherry Consultant Services Full time

    We are seeking a highly skilled and motivated Full time Transport Company Manager to oversee the operations of our transportation enterprise. This role involves managing a fleet of vehicles to transport goods and ensuring smooth, efficient, and compliant operations. **Key Responsibilities**: - Manage a team of drivers and transportation staff - Organizing...


  • Dandenong, Australia FINDSTAFF Full time

    Mas National & IntoJobs have a new opportunity for a Customer Service Officer to join our Workforce Australia team in South East Melbourne and Peninsula (Sites will be Cranbourne and Dandenong). We are looking for passionate individuals who are keen to make a real difference to the lives of people, while giving back to their local community.About the RoleAs...


  • Dandenong, Australia Telstra Full time

    Employment Type Permanent Closing Date 29 Oct 2024 11:59pm Job Title Telstra Retail: Full Time Customer Service & Sales Consultant DANDENONG Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey,...


  • Dandenong, Australia Aussie Broadband Full time

    Lead and inspire as our next Customer Service Team Leader in Dandenong. - At Aussie Broadband we believe _ - difference _ - is something to celebrate. Being advocates for Inclusion and Diversity means our team can bring their whole selves to work and allows us to better represent our customers and the communities that we serve. As a proud _ - Equal...

  • Customer Service

    6 months ago


    Dandenong, Australia Hume Doors & Timber (VIC) Full time

    Join an Australian owned company with over 60 years history! - Full Time opportunity with immediate start - Access to staff discounts and referral bonus - Remained open throughout Covid period **We are seeking an Internal Customer Service professional to service our current accounts and provide outstanding customer service.** **About Us...** Doors and...

  • Customer Service

    6 months ago


    Dandenong, Australia Auslift Equipment Full time

    Auslift is an established, family owned market supplier of heavy machinery. We have been experiencing massive growth including an expansion into a new facility, meaning we need new team members to join our elite business. We are leaders in our field and working across multiple sectors including residential, commercial and industrial. Our network is...