Customer Service

7 months ago


Dandenong, Australia Auslift Equipment Full time

Auslift is an established, family owned market supplier of heavy machinery. We have been experiencing massive growth including an expansion into a new facility, meaning we need new team members to join our elite business. We are leaders in our field and working across multiple sectors including residential, commercial and industrial. Our network is Australia-wide backed by expert advice, technical and logístical support.

We are currently looking for a customer service officer to join our team.

**Role & Duties**
- Take customer calls
- Build trust-based relationships with clients
- Prepare accurate quotes
- Call and follow up on warm leads
- Lead management
- Supporting sales staff and accounts with general office procedures

**About you**
- Intermediate level computer skills
- Strong verbal and written communication skills
- Well-presented and a professional approach
- Willingness to learn
- A great attitude
- High attention to detail
- Competent verbal & written communication skills
- Willingness to learn
- Driver’s license

**Desirable Criteria**
- Customer service experience
- Prior knowledge of EWPs and their functions
- Relevant EWP licenses

**Benefits**
- Permanent Full Time after qualifying period
- Job security
- New office facilities and amenities
- Above award wages
- Training and development - we will support your growth within your role with internal career pathing opportunities and study assistance options to help you complete a course or qualifications
- Supportive team and working environment
- On site parking

**Job Types**: Full-time, Permanent

Pay: $60,000.00 - $65,000.00 per year

**Benefits**:

- Professional development assistance

Schedule:

- 8 hour shift
- Fixed shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Christmas bonus

Work Authorisation:

- Australia (required)

Ability to Commute:

- Dandenong South, VIC 3175 (required)

Work Location: In person


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