Customer Experience Consultant

5 months ago


Dandenong, Australia Veolia Environmental Services Full time

**The Opportunity**:
Veolia ANZ is seeking a Customer Experience Consultant to join our team based in Dandenong South 3175. As the Customer Experience Consultant, you will play a crucial role in providing outstanding support and resolving a wide range of queries for our customers.

If you are someone with a strong background in customer service with excellent communication skills we want to hear from you

**What's on offer**:

- **
Training & development | On-the-job coaching | Supportive team environment**:

- ** Attractive remuneration package | Annual performance bonus | Wellbeing support**:

- ** A close knit team environment that prioritises inclusion and collaboration**:

- ** Opportunity to collaborate with and learn from a variety of departments across the business**

**What you'll be responsible for**:

- Maintain excellent relationships with internal and external customers and stakeholders
- Confirming and managing customer bookings
- Manage a variety of customer queries including; operations, quotations, subcontracting, price increases, complaints

**What you'll need to be successful**:

- Experience within a call centre environment desired but not essential
- A positive, can do attitude with a strong focus on customer service
- Ability to work in a fast-paced, high-pressure work environment with rapidly changing priorities
- Attention to detail and proactive approach to First Call Resolution

**A Veolia Career**:
**All of our employees are entitled to**:

- **
Employee share plan**:

- ** Annual salary review with bonus**:

- ** Support to pursue educational and development opportunities**:

- ** Access to endless career options and pathways, Veolia promotes from within**:

- ** Employee Assistance Program (EAP)**:

- ** Bupa health insurance discount**:

- ** Corporate Discounts**:

- ** Fitness Passport**:

- ** Volunteer Opportunities**:

- ** Salary sacrificing (i.e. super, novated leases)**

**We are a Circle Back Initiative Employer and commit to respond to every applicant.**

Our environmental solutions help customers preserve and renew our natural resources, creating a better future for our planet. Here, you’ll have the opportunity to build your career, and a more sustainable world.

Veolia welcomes applicants from all genders, identities, and cultural backgrounds to apply.

Don't meet every single requirement? You don't need to. Veolia is building a diverse and inclusive workplace that fosters innovation. If you're interested in this role, we would love to hear from you, even if your past experiences don't perfectly align with the skills we've listed.



  • Dandenong, Australia Veolia Environmental Services Full time

    **The Opportunity**: Veolia ANZ is seeking an experienced Customer Experience Consultant to join our Premium Care team based in Dandenong South. As the Customer Experience Consultant you will act as the first point of contact for our National customers and respond to a wide range of queries in an efficient and timely manner. This is a full time permanent...

  • Sales Consultant

    2 months ago


    Dandenong, Victoria, Australia Aussie Broadband Full time

    {"title": "Sales Consultant - Customer Experience Specialist", "content": "Be Part of a Dynamic TeamAussie Broadband is seeking a Sales Consultant - Customer Experience Specialist to join our team. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth.Key Responsibilities:Earn...

  • Sales Consultant

    7 days ago


    Dandenong, Victoria, Australia Aussie Broadband Full time

    About the RoleAs a Sales Consultant - Customer Experience Specialist at Aussie Broadband, you will be responsible for delivering exceptional customer experiences while working in a dynamic team environment. This role involves taking inbound calls from customers, assisting with the sign-up process, and identifying customer needs through questioning techniques...


  • Dandenong, Australia Veolia Environmental Services Full time

    **The Opportunity** If you are someone with a strong background in customer service, excellent communication skills, and a proven track record in leading teams in a contact centre environment - we want to hear from you! **What's on offer** - Professional growth and development opportunities - Opportunity to gain skills and knowledge across each area of the...


  • Dandenong, Victoria, Australia Telstra Full time

    About the RoleWe are seeking a highly motivated and customer-focused Retail Sales Consultant to join our team at Telstra. As a key member of our retail team, you will be responsible for delivering exceptional customer experiences and driving sales growth through consultative selling and product knowledge.Key ResponsibilitiesBuild strong relationships with...


  • Dandenong, Victoria, Australia Frontline Construction Australia Full time

    About the RoleThis is a newly created position within Frontline Construction Australia, reporting directly to the General Manager. As the successful applicant, you will be responsible for overseeing the quality control and scheduling departments, ensuring efficient operations and providing guidance to key staff members.Key Responsibilities:Take overall...


  • Dandenong, Victoria, Australia Dulux Group Full time

    About the RoleWe are seeking a skilled Customer Care Consultant to provide expert advice on product specifications, warranties, and colours for Dulux/DGL Powder & Industrial Coatings on various projects. Reporting to the Customer Care Team Leader, you will join a dedicated team of Customer Care Consultants and Assistants, working collaboratively to deliver...


  • Dandenong, Australia Storage King Full time

    Part time | No public holidays - Competitive hourly rate | Monthly Bonuses | No industry experience needed - Full training | Discounted Health Insurance **About us**: Storage King is a fast-growing business offering stable and rewarding employment. We have a fun and inclusive culture across our store network, which currently includes over 200 stores across...


  • Dandenong, Australia Storage King Full time

    Full time | No public holidays - Competitive hourly rate | Monthly Bonuses | No industry experience needed - Full training | Discounted Health Insurance **About us**: Storage King is a fast-growing business offering stable and rewarding employment. We have a fun and inclusive culture across our store network, which currently includes over 200 stores across...


  • Dandenong, Australia Storage King Full time

    Full time | No public holidays - Competitive hourly rate | Bonuses | No industry experience needed - Full training | Discounted Health Insurance **About us**: Storage King is a fast-growing business offering stable and rewarding employment. We have a fun and inclusive culture across our store network, which currently includes over 200 stores across...


  • Dandenong, Australia International Flavors & Fragrances Full time

    Are you inspired to contribute your expertise to a global leading Ingredients organization? We are a global leader in taste, scent and nutrition, offering our customers a broader range of solutions for the food & beverage industry. Come join the global Ingredients leader where science and creativity meet to create essential solutions for a better...


  • Dandenong, Australia Aussie Broadband Full time

    We are seeking an innovative and motivated Customer Service Retention Consultant to engage with our customers and provide support. You can be based at either our Dandenong or Morwell office. - At Aussie Broadband we believe _difference_ is something to celebrate. Being advocates for Inclusion and Diversity means our team can bring their whole selves to work...


  • Dandenong, Australia Telstra Full time

    Employment TypePermanentClosing Date30 Dec 2024 11:59pmJob TitleTelstra Retail: Customer Service & Sales ConsultantJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative...


  • Dandenong South, Australia Dulux Full time

    Job no: RT4QQ Category: Call Centre & Customer Service Opportunities to work flexibly at all stages of your career Market leading Learning and Development initiatives and genuine career pathways to accelerate your growth Feel truly valued through our employee recognition programs About the role We are seeking an Customer Care Consultant to provide...


  • Dandenong, Australia frank green Full time

    **About frank green** frank green isn’t a person, it’s a philosophy. We are frank about living green. Our purpose is to stop single-use plastics. So, we create beautifully designed, functional, and innovative sustainable products that fit into your life, that you love to use and reuse, over and over again. Because we want to give people around the...


  • Dandenong, Australia Veritas Recruitment Pty Ltd Full time

    **Work Type**: - Permanent - Full Time**Work Mode**: **Industry**: **Location**: - Dandenong South - Victoria**Salary**: $80,000.00 - $80,000.00 Yearly **Reference**: - BH-25969Our client is looking for a customer focused individual with a bit of sales flair and a technical mindset. With a range of technical products across cooling, heating, and...

  • Sales Consultant

    4 weeks ago


    Dandenong, Victoria, Australia Aussie Broadband Full time

    About Aussie BroadbandAussie Broadband is a dynamic and innovative telecommunications company that values diversity and inclusion. We're proud to be an Equal Opportunity Employer and strive to create a workplace where everyone can bring their whole selves to work.Job SummaryWe're seeking a highly motivated and customer-focused Sales Consultant to join our...

  • Sales Consultant

    4 weeks ago


    Dandenong, Victoria, Australia Nick Scali Full time

    Nick Scali, a renowned luxury furniture brand, is seeking a skilled Sales Consultant to enhance our customer experience at our Dandenong showroom.About the Role:Deliver exceptional customer service and create a welcoming store environment.Provide in-depth product knowledge and offer tailored solutions to customers' furnishing needs.Maintain strong customer...


  • Dandenong, Victoria, Australia Dulux Group Full time

    About the RoleWe are seeking a skilled Customer Care Consultant to provide expert advice on product specifications, warranties, and colours for Dulux/DGL Powder & Industrial Coatings on various projects.This is a fantastic opportunity to work with a dedicated team of Customer Care Consultants and Assistants, collaborating to deliver crucial advice when our...

  • Care Consultant

    4 months ago


    Dandenong, Australia Baptcare Full time

    Care Consultant - Eastern suburbs Full-Time Permanent role Hybrid work environment mostly work from home Attractive pay rates with salary packaging benefits About Us At Baptcare, we care. Our Mission and Vision are lived through our WE CARE Values: for our residents, customers, clients, partners, and supporters; with the very young through to the very...