Customer Service Consultant
6 months ago
**Work Type**:
- Permanent - Full Time**Work Mode**:
**Industry**:
**Location**:
- Dandenong South - Victoria**Salary**:
$80,000.00 - $80,000.00 Yearly
**Reference**:
- BH-25969Our client is looking for a customer focused individual with a bit of sales flair and a technical mindset. With a range of technical products across cooling, heating, and automations, this business distributes to a range of industries including automotive, refrigeration, marine, water and many more. Their customer service team are looking to add an extra pair of hands to assist with providing an end-to-end service.
This is a fantastic role for someone who has been in a similar role and are ready to step up, this role will have full training provided to become 2IC to the Customer Service Manager.
**Key Responsibilities**:
- Answering customer questions and queries and follow through on customer request in a timely manner (once fully trained)
- Ensure all credits are investigated as per company procedure and processed in a timely manner and any issues escalated for prompt resolution.
- Liaise with Logistics team members in relation to shipments or stock enquiry issues.
- Liaise with the finance team in relation to customer account issues.
- Prepare customer sales quotations on behalf of the sales team.
- Comply with company processes and procedures and be open to new ways of working yet remain flexible to ensure customer remains as the focus.
- Establish and maintain effective communication with Sales Managers, Sales Engineers, 3PL and logistics and other team members as needed, to deliver the required services to customers
- Additional duties as requested.
**About you**:
- Strong communications skills
- Extensive prior experience in a similar role
- Strong SAP experience is a must
- Experience using Salesforce
- Adaptable and proactive
- Prior experience in sales
- must feel comfortable selling/upselling
- Can work collaboratively in a team
- Experience working with technical products and have a good understanding.
-
Customer Service Consultant
6 months ago
Dandenong, Australia Storage King Full timePart time | No public holidays - Competitive hourly rate | Monthly Bonuses | No industry experience needed - Full training | Discounted Health Insurance **About us**: Storage King is a fast-growing business offering stable and rewarding employment. We have a fun and inclusive culture across our store network, which currently includes over 200 stores across...
-
Customer Service Consultant
6 months ago
Dandenong, Australia Storage King Full timeFull time | No public holidays - Competitive hourly rate | Monthly Bonuses | No industry experience needed - Full training | Discounted Health Insurance **About us**: Storage King is a fast-growing business offering stable and rewarding employment. We have a fun and inclusive culture across our store network, which currently includes over 200 stores across...
-
Customer Service Consultant
6 months ago
Dandenong, Australia Storage King Full timeFull time | No public holidays - Competitive hourly rate | Bonuses | No industry experience needed - Full training | Discounted Health Insurance **About us**: Storage King is a fast-growing business offering stable and rewarding employment. We have a fun and inclusive culture across our store network, which currently includes over 200 stores across...
-
Customer Service Retention Consultant
6 months ago
Dandenong, Australia Aussie Broadband Full timeWe are seeking an innovative and motivated Customer Service Retention Consultant to engage with our customers and provide support. You can be based at either our Dandenong or Morwell office. - At Aussie Broadband we believe _difference_ is something to celebrate. Being advocates for Inclusion and Diversity means our team can bring their whole selves to work...
-
Customer Service and Technical Consultant
4 weeks ago
Dandenong, Victoria, Australia Aussie Broadband Full timeThis is a unique opportunity to advance your career in the telecommunications industry. As part of our team at Aussie Broadband, you will be responsible for handling customer inquiries and resolving technical issues via various channels.Our company values include being good to people, thinking big, and having fun. We strive to maintain a positive and...
-
Telstra Retail: Customer Service
5 months ago
Dandenong, Australia Telstra Full timeEmployment TypePermanentClosing Date30 Dec 2024 11:59pmJob TitleTelstra Retail: Customer Service & Sales ConsultantJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative...
-
Customer Experience Consultant
7 months ago
Dandenong, Australia Veolia Environmental Services Full time**The Opportunity**: Veolia ANZ is seeking a Customer Experience Consultant to join our team based in Dandenong South 3175. As the Customer Experience Consultant, you will play a crucial role in providing outstanding support and resolving a wide range of queries for our customers. If you are someone with a strong background in customer service with...
-
Customer Experience Consultant
7 months ago
Dandenong, Australia Veolia Environmental Services Full time**The Opportunity**: Veolia ANZ is seeking an experienced Customer Experience Consultant to join our Premium Care team based in Dandenong South. As the Customer Experience Consultant you will act as the first point of contact for our National customers and respond to a wide range of queries in an efficient and timely manner. This is a full time permanent...
-
Customer Service and Sales Consultant
3 months ago
Dandenong, Australia skyanalyst Full timeDuties of this role will include: - Assisting with customers trying to choose the best product for their renovations - Answering incoming calls from customer - Helping customers in the showroom - Dealing with customer orders and warranty claims - Data Entry - Tracking customer shipments and follow up orders - Full time hours - Monday - Friday $30/hour +...
-
Customer Service Advocate
3 weeks ago
Dandenong, Victoria, Australia Aussie Broadband Full timeUnlock your potential and take the first step in an exciting career with Aussie Broadband. Our customer service consultant role offers a unique opportunity to work in a dynamic and fast-paced environment, supporting our residential customers and contributing to their overall satisfaction.The ideal candidate will have a strong passion for delivering...
-
Customer Service Consultant
2 months ago
Dandenong South, Australia Aussie Broadband Full timeThis is your opportunity to step into the Telco industry and take your career to the next level.As part of our team, you’ll be the go-to problem solver for our residential customers, supported by comprehensive training that sets you up for success and career growth.In this call-center role, you'll handle inbound calls and tackle everything from basic...
-
Transport Company Manager
3 weeks ago
Dandenong, Australia Sherry Consultant Services Full timeWe are seeking a highly skilled and motivated Full time Transport Company Manager to oversee the operations of our transportation enterprise. This role involves managing a fleet of vehicles to transport goods and ensuring smooth, efficient, and compliant operations. **Key Responsibilities**: - Manage a team of drivers and transportation staff - Organizing...
-
Customer Service Officer
8 months ago
Dandenong, Australia FINDSTAFF Full timeMas National & IntoJobs have a new opportunity for a Customer Service Officer to join our Workforce Australia team in South East Melbourne and Peninsula (Sites will be Cranbourne and Dandenong). We are looking for passionate individuals who are keen to make a real difference to the lives of people, while giving back to their local community.About the RoleAs...
-
Telstra Retail: Full Time Customer Service
3 months ago
Dandenong, Australia Telstra Full timeEmployment Type Permanent Closing Date 29 Oct 2024 11:59pm Job Title Telstra Retail: Full Time Customer Service & Sales Consultant DANDENONG Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey,...
-
Customer Service Team Leader
6 months ago
Dandenong, Australia Aussie Broadband Full timeLead and inspire as our next Customer Service Team Leader in Dandenong. - At Aussie Broadband we believe _ - difference _ - is something to celebrate. Being advocates for Inclusion and Diversity means our team can bring their whole selves to work and allows us to better represent our customers and the communities that we serve. As a proud _ - Equal...
-
Customer Service
6 months ago
Dandenong, Australia Hume Doors & Timber (VIC) Full timeJoin an Australian owned company with over 60 years history! - Full Time opportunity with immediate start - Access to staff discounts and referral bonus - Remained open throughout Covid period **We are seeking an Internal Customer Service professional to service our current accounts and provide outstanding customer service.** **About Us...** Doors and...
-
Customer Service
7 months ago
Dandenong, Australia Auslift Equipment Full timeAuslift is an established, family owned market supplier of heavy machinery. We have been experiencing massive growth including an expansion into a new facility, meaning we need new team members to join our elite business. We are leaders in our field and working across multiple sectors including residential, commercial and industrial. Our network is...
-
Customer Service
7 months ago
Dandenong, Australia Fleetwood Australia Full timeMarket leader in both modular construction and RV sectors - ASX listed company - Amazing career opportunities - Work with a collaborative team **About Us**: Fleetwood Australia exists to create innovative spaces for people to thrive. We aim to be the leader in reimagining sustainable spaces and have a clear strategy to Build, Transform and Grow our...
-
Customer Service Manager
6 months ago
Dandenong, Australia Blue Lion Moving Services Full time**Responsibilities**: - Manage and oversee a team of customer service representatives - Develop and implement customer service policies and procedures - Monitor and analyse customer service metrics to identify areas for improvement - Train and coach customer service representatives on best practices and company policies - Resolve escalated customer...
-
Customer Service
6 months ago
Dandenong, Australia Otter Fencing Full time_**Belong to an Australian owned & operated business with a longstanding 65-year track record.**_ - Otter Fencing = a great business culture and a team that support and care for each other. - Permanent Full-time position, Mon - Fri 8.30am - 4.30pm | Training provided. - Put in, show initiative, be supported & build a great long-term future for yourself...