Talent Service Delivery Manager

3 weeks ago

Darlinghurst, Australia ED - Group Support Functions Full time

**About Us**

Endeavour Group was created in 2020 through the restructure and merger of the Woolworths Group drinks and hospitality businesses. With a strong track record of growth, combined these businesses form the leading customer franchise in drinks and hospitality in Australia.

United behind a common purpose of ‘Creating a more sociable future together’, we are a 28,000+ strong team with more than 1600 stores and 330 hotels nationally, including leading brands such as Dan Murphy’s, BWS and ALH Hotels.

**Talent Service Delivery Manager | Fixed Term Contract**
- Sydney, Melbourne, Brisbane - you choose, we offer true flexibility
- Newly created role, people leadership role; influence at a high level
- Be part of a fun, collaborative and passionate team

**About the Role**

This is a 7 Month fixed term contract.

Reporting to the Head of Talent, your key responsibilities include:

- Develop and deploy continuous improvement cycle partnering with the internal & external partners to review our service delivery, rhythms, and tools
- Accountable for developing and presenting in various ways meaningful insights and dashboards to support the Talent team, People Partners and business to develop a clear view of our talent segments and personas to communicate through presentation and storytelling measures of success in Talent and ways to continuously improve
- Work cross-functionally across supporting People Functions to build plans and drive the use of data analytics & insights
- Build strong planning foundations including capacity planning for Talent Team and facilitating using agile methodologies to align team to business trimester & strategic cycles developing measures of success
- Supporting the budgeting process and maintaining invoicing and budgeting requirements
- Establishing and building strong partnerships with external partners by building rhythms and ways of working playbooks
- Accountable for leading and advocating with our leaders to build and implement diversity and inclusion plans and partnerships

**What You'll Need to Succeed**:

- A data driven, flexible leader who is able to drive results and outcomes in an ambiguous, fast paced environment
- Must be comfortable challenging the norm and accepted thinking to improve effectiveness.
- Results-oriented and demonstrates a high level of ownership and accountability in delivering outcomes.
- A strong collaborative leadership style with ability to gain and hold the trust of senior level executives and management.
- Able to articulate ideas and think laterally to overcome obstacles and solve problems.
- Prior experience in managing external recruitment vendors to deliver work packages.
- Proven experience in project management, experience in Talent, Strategic Workforce Planning and/or Talent Acquisition
- Ability to be both strategic and practical
- Facilitation of planning cycles and team programmatic plans
- Analytical and able to interpret data and gain insight and present insights through storytelling
- Passion for Culture and People and Talent

We are focused on inclusion and diversity as Ways of Working. If you meet a number of the requirements (and not all), we encourage you to apply.

**The Perks**
- Everyday Rewards Card which gives you access to exclusive employee discounts across Woolworths, BIG W and Endeavour Group brands (BWS, Dan Murphy’s, etc) including discounts at our ALH venues
- Flexible working arrangements are encouraged and our norm
- An attractive remuneration package + performance based bonus
- Headspace days - no meetings company wide
- Training and development - we pride ourselves in helping you realise your potential and give you the opportunity to be innovative
- An exciting career - as our business grows, so do the opportunities for our people

**Grow with Endeavour Group**

Endeavour Group comprises a diverse range of drinks and hospitality businesses including BWS, Dan Murphy’s, ALH Hotels and Pinnacle Drinks. We are focused on growing and transforming our businesses to meet the changing needs of customers and we’re driven by a culture that puts our customers and team first.

As an inclusive, team-first company, our people are at the core of everything we do. We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability or sexual orientation. At Endeavour Group we value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating a more sociable future - for our customers and for each other.

**We’d love to hear from You**

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for

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