Customer Service
1 month ago
You will be responsible for supporting all inbound and outbound calls, answering customer enquiries and providing solutions & support when required.
Job tasks & responsibilities
Manage general customer enquiries.
Be the first point of contact for inbound calls.
Provide customers accurate information and advice.
Provide exceptional customer service by building rapport and identifying customer needs.
Prepare customer reports by gathering data collected during customer interactions.
About you
Have the ability to ask the right questions and find the right solutions.
Ability to maintain confidentiality and political neutrality in a sensitive environment.
Are clear communicators with high attention to detail.
**Job Type**: Part-time
Part-time hours: 25 per week
**Salary**: $27.00 - $33.00 per hour
Schedule:
- Shift work
Supplemental pay types:
- Bonus
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