Workplace Operations Lead

3 weeks ago

Sydney, Australia Reserve Bank of Australia Full time

Permanent role- Play an important part in managing the workplace experience of our iconic Australian institution- Work with a dynamic and future focused team

The RBA is committed to creating a dynamic and efficient workplace environment that supports our employees’ engagement, productivity and wellbeing. We are seeking a dedicated and experienced Workplace Operations Lead to join our team and help us maintain and enhance our facilities. As the Bank’s Workplace Facilities Operations Lead, you will be responsible for overseeing the day-to-day operations of our facilities, ensuring they are safe, functional, and conducive to a productive work environment. You will work closely with various departments to address their needs and ensure our facilities meet the highest standards.

Key responsibilities- Manage and coordinate daily facilities operations, including maintenance, repairs, and cleaning services.- Oversee the work of facilities staff and external contractors to ensure timely and quality service delivery.- Lead, guide and develop individuals and teams to effectively achieve efficient, safe and sustainable outcomes- Monitor and manage budgets, including tracking expenses and optimising cost-efficiency.- Manage effectively key stakeholders and service providers to ensure a great customer experience is achieved- Oversee and deliver workspace, property and security services that contribute to the departments goals- Identify and respond to incident, issues, risks and opportunities, ensuring appropriate processes are in place- Lead the response services for all reactive workplace requests

Skills & Experience- Experience in facilities management- Knowledge of property related compliance and demonstrated understanding of responsibilities in relation to health and safety- Familiarity with area specific relevant policies, systems and processes and ability to help others understand and follow them- Knowledge in managing contracts and service providers- Experience in budgeting and forecasts- Knowledge in risk management processes. Ability to identify and record risks and recommend improvements to overcome business and operational risks.- Demonstrated time management skills, organisational skills and problem-solving skills including resolving challenging and contentious issues in a timely manner.- Stakeholder management strategies to ensure communication is timely & informative- Ability to lead, direct and guide the work of others including the setting of goals and prioritising the work to achieve operational results

Be More

Working for an organisation that truly makes a difference to the people of Australia, we can offer development and career opportunities in a collaborative environment that supports your growth, wellbeing and promotes flexibility. Your individual growth and success drives the RBA forward as an organisation. Be more means you can do more, for yourself and for Australia.

Why RBA?

The RBA makes an important contribution to the Australian economy through the pursuit of national economic policy objectives and associated activities in financial markets and banking. We also issue Australia's banknotes and operate infrastructure critical to the payments system, all of which contribute to the welfare of the Australian people. Made up of specialists across a wide range of fields, our people, values, and culture play a critical role in achieving our objectives. Striving to be Open & Dynamic, we consider and incorporate different perspectives, work across teams and are transparent with each other, whilst delivering quality together effectively and focusing on outcomes by prioritising, testing, learning, and refining as we go. Our people conduct themselves with a high degree of integrity, while striving for excellence in the work they perform and the outcomes they achieve. We encourage intelligent inquiry and we treat one another with respect while promoting the public interest through our efforts. We know it is the growth and success of our people that drives the RBA forward. Come and make a bigger contribution while you build and develop your own skills too, because being more means you can do more, for yourself and for Australia.

Application Close:
December 06, 2024

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