Practice Manager

4 weeks ago

Melbourne, Australia Recruitment Alternative Full time

**Newly created Permanent full time role**:

- **Well established Practice with low staff turnover**:

- **Eastern suburbs**

**About the Role**:
Our client is a specialist family owned business, who has been providing dedicated care to their patients for over 30 years. They are committed to total hearing and communication management and providing their clients with a high level of professionalism and customer service.

Due to continued growth, they are now seeking an experienced Practice Manager, who will be responsible for overseeing the day to day functions of this busy Practice. You will need to have excellent customer service skills, with the ability to deal with both internal and external stakeholders. Your role will see you undertaking a variety of duties, including answering calls and enquiries, greeting clients in a polite friendly manner, scheduling appointments, accounts and invoicing, file preparation and general administrative tasks. Knowledge of HSP an advantage

**What’s great about this role**:

- Permanent full time position
- Great culture with long term employees
- Small friendly team, offering a professional working environment
- Newly developed role, where you can utilise your practice management skills & expertise

**Duties**:

- Lead and mentor a small friendly administration team
- Provide administration support to clinicians
- Processing accounts, invoicing and receipting payments
- Meeting and greeting patients
- Answering incoming calls
- Scheduling and confirming appointments
- File preparation and data entry of patient information
- Typing of correspondence
- General office administration duties

**Skills and Experience**:

- Demonstrated experience in Practice Management within the medical or allied health industry
- Strong attention to detail, whilst prioritising and working to deadlines
- Ability to work in a fast paced environment
- Exceptional communicator capable of engaging and building effective relationships with a diverse range of people.
- Excellent computer skills with accurate typing and data entry ability
- Knowledge HSP a definite advantage
- A willingness to learn with an adaptable and flexible approach
- "Can-Do" customer focused attitude.
- Ability to work autonomously as well as part of a team.
- 38 hour week, Monday to Friday, late Wednesday and the occasional Saturday (approx. once a month)
- Own transport would be preferable as this would be difficult to get to via public transport.

**How to apply**

**Job ID: LB12095/1.0

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