Practice Manager

15 hours ago

Melbourne, Australia Ramsay Health Care Full time

**Practice Manager**

**We are seeking a Practice Manager to join our team at our Ramsay Psychology Clinic in Frankston in a Permanent Full-Time or Part-Time position.**

**About the Role**

Our Practice Managers are pivotal to the success of our clinics and the positive experience for our clients. This role will suit someone who is looking for a diverse role and an opportunity to showcase their outstanding customer service and communication skills. Your high organisational capabilities coupled with understanding of medical or allied health practice processes will determine your success in this role.

Key Responsibilities:

- Ensuring clients have a positive experience with our practice from their very first phone call
- Helping to drive referrals to the clinic by building relationships with GPs and other healthcare professionals
- Assisting with GP clinic drop ins, lunches, marketing correspondence and event planning
- Diary management, triaging and scheduling of patient appointments
- Accurate maintenance of patient records
- Reception duties
- End of month financial reporting, invoicing and accounts management
- Handling patient enquiries, including website enquiries
- Processing patient accounts - billing, collections and reconciliations
- Other general administrative functions as required

**About You**
- Knowledge of Medicare and HICAPS systems
- Experience and knowledge of multiple patient management systems and software
- Previous experience managing a busy Medical Practice
- Exceptional people skills and self confidence
- Highly organised and able to prioritise
- Comprehensive knowledge of online claiming and MBS as it pertains to provision of psychological services (desirable)
- High attention to detail and accuracy
- Self-motivated with a desire for continued professional development/excellence

**About Ramsay Psychology**

Ramsay Psychology is a growing national network of Private Practice Psychology clinics and part of Australia's largest Private Healthcare group. Our experienced psychologists are flexible, compassionate and personable, working with you to create plans that support long-term management for mental health issues.

We understand that mental health, and mental health challenges, look different for everyone. That’s why our psychologists are experienced in a wide range of evidence-based therapies and can work with you to develop a care plan that best suits your needs and goals for managing your mental health.

We offer support during life’s challenges, such as anxiety and depression, relationship problems, eating disorders, grief, or coping with significant change. Our therapists listen to your concerns and give you tools and strategies to help you live life with confidence and peace.

Benefits of working with Ramsay include:

- Flexible work practices to best match your work/life balance
- Professional Development - Grow your career across our national network
- Industry discounts across private health insurance, retail services, financial services and more.

**Requirements**:
Everyone who joins Ramsay:

- Must be **vaccinated against Covid-19** a vaccine approved by the Australian Technical Advisory Group on Immunisation
- Must provide a **National Police** check conducted within the previous 12 months
- According to the role, Ramsay may require a **Working-With-Children **check and **proof of immunisation** against infectious diseases.

**For enquiries, please contact**:
Nithula Parakrama, Regional Practice Manager

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