Client Services Coordinator
4 months ago
Heyyyyy We're Cashrewards, Australia’s most loved cashback platform.
- Shoppers love us, but not just shoppers, our team think we’re pretty awesome too. So much so that they voted and now we’re a certified Great Place to Work. As they say, the proof is in the pudding so check out this role to see if you fancy a slice yourself.
**About the role**
Reporting directly to Client Services manager, you will support in day-to-day management of external clients and executing campaigns, specifically with our travel, experiences and gift cards vertical.
You will be an individual who is highly organised, proactive, able to work productively in a fast-paced environment, lead daily operations and ad hoc. You will have exposure to executing marketing campaigns and supporting with post campaign analysis
**Your Focus**:
- Support Team Leads, Senior Account Managers and Account Managers on delivery of their campaigns
- Update the team campaign trackers
- Ensure your CS team offers are briefed accordingly
- Liaise and gather information/documentation from networks and or clients
- Responsible for executing on your team media plans
- Run weekly analytics reports to track success of client marketing campaigns
- Attend WIP calls with clients and assigned network, take actions points and ensure action is assigned
**About You**:
- Previous experience working in a fast-paced environment
- Previous marketing/sales experience delivering business objectives
- A strong desire to execute, drive impact, and develop within our organisation
- Strong work ethic, attention to detail and high reliability.
- Drive to develop and your career within the of the retail, e-com, loyalty and/or technology space. Demonstrated history of working within any of these is desirable.
- Excellent verbal and written communication skills, with the confidence to provide insights and feedback to internal and external stakeholders.
- Self-motivated, self-aware, and emotionally intelligent
- Desirable skills include working with all Microsoft tools, affiliate networks, Asana Excel & BI
- Another cool thing, we're right smack-band in the middle of Sydney CBD (next to the QVB) so we're easy to get to.
There's lots more to love about working here, like:
- Flexible working
- Friday hours (finish at 3pm on Fridays)
- Double cashback
- Free access to Headspace
- Discounted fitness classes and wellness offering
- Birthday leave
- 16 weeks paid parental leave
- Ability to work up to 90 days a year from anywhere in the world
- Awesome people who you'll get to know at some of our awesome celebrations and social events
We’ve grown so much in the last few years and as this ad proves, we’re still growing. So if you’re keen to jump on board and help us steer this fine ship into the future, don’t let this opportunity pass you by. So jump in, forget FOMO. Join the Cashrewards team today.
Check out our careers page
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