Client Service Coordinator

5 months ago


Mulgrave, Australia Calvary Full time

Progress with purpose at one of Australia’s largest health care providers
Get ahead with salary packaging, benefits and professional development in a supportive team environment
Permanent Full-Time position available
About the role

At our Mulgrave office we are currently recruiting for one full time Client Service Coordinator who will play a crucial role in liaising with staff, clients and their families and ensuring that our services are exceptional and delivered appropriately. You will also be responsible for answering incoming calls from clients and employees promptly and courteously, providing clear and accurate information as well as rostering to ensure all clients are seen by our Support Worker.

**Your main duties will include**:
Demonstrate, and promote within the service centre, the philosophy of client centred care and the Calvary Customer Experience including the provision of a responsive and flexible service
Rostering client care and services with Support workers
Establish and build rapport with all enquiries to Calvary Home Care
Adhere to timeframes for following up and resolving any open enquiries which have been escalated or which are awaiting input from Service Centre colleagues
About you
Experience in Rostering
Experience in Aged/Disability/Community sector
Strong customer service skills

Why work for Calvary?

At Calvary, our staff matter.

Join our team, learn with purpose and drive positive impact in one of Australia’s largest healthcare providers across Public and Private Hospitals, Residential Aged Care and Home Care.

With over 130 years’ experience and 18,000 staff and volunteers, we offer an inclusive and welcoming culture where you are valued, drawing on your own strengths, identity and background alongside a team of professionals who care for our patients, residents and clients.

**Your benefits**:
NFP salary packaging benefits, discounted health insurance and gym memberships
Paid parental leave
Training, development pathways and career opportunities
Flexible hours that make sense for you

**Please note the following**:
You will be required to provide evidence of immunisation as required for your role including COVID-19



  • Mulgrave, Australia Calvary Full time

    Progress with purpose at one of Australia’s largest health care providers Get ahead with salary packaging, benefits and professional development in a supportive team environment One Permanent Full-Time position available and One Permanent Part-Time position available About the role At our Mulgrave office we are currently recruiting for one full time...

  • Client Coordinator

    2 months ago


    Mulgrave, Victoria, Australia My People Solutions Full time

    Job Title: Client CoordinatorMy People Solutions Recruitment & Labour Hire Agency is seeking an experienced Client Coordinator to join our team. As a key member of our Healthcare Solutions team, you will be responsible for rostering nurses and care workers to regular and short notice shifts, building engaging and trusted relationships with clients, and...

  • Service Coordinator

    5 months ago


    Mulgrave, Australia Astrum Recruitment Full time

    8 hour shift between the hours of 7 am and 6 pm - Fixed shift - Mulgrave location - Fully on-site - $65K-$70K + Super **Job Summary**: You will effectively manage and coordinate all activities relating to service and installation of our clients diverse range of alarm and security products. The day to day focus of this role will be to provide friendly and...

  • Client Coordinator

    3 weeks ago


    Mulgrave, Victoria, Australia My People Solutions Full time

    My People Solutions Recruitment & Labour Hire Agency is seeking an experienced Client Coordinator to join their Healthcare Solutions team. The ideal candidate will have a strong background in rostering high volumes of casual workers and experience working in the healthcare sector.The successful candidate will be responsible for developing trusted...

  • Service Coordinator

    5 months ago


    Mulgrave, Australia SMAART Recruitment Full time

    Temporary 6 month contract with opportunity for permanency - A high energy and positive working culture - South East Melbourne office Our client is one of the world's leading pump manufacturers and are a global water technology company committed to pioneering solutions to the world’s water and climate challenges and improving the quality of life for...

  • Client Service Officer

    5 months ago


    Mulgrave, Australia Lotus People Full time

    Begin a dynamic career with a multinational leader in their field - Provide exceptional, personal service and directly impact client satisfaction - Unlock endless opportunities for career growth and development, with WFH flex! - Join a collaborative, respectful and inclusive work environment! - Play a crucial role in the business as a key point of contact! -...


  • Mulgrave, Australia Australian Unity Full time

    Job Title: Service CoordinatorWe are seeking a Service Coordinator to join our Home Health program. As a Service Coordinator, you will be the primary point of contact for our customers in Mulgrave and the South East Melbourne region.Your key responsibilities will include:Building trusted relationships with customers, families, and carers to meet their needs...


  • Mulgrave, Australia Australian Unity Full time

    About the Role:Australian Unity is seeking a dedicated Service Coordinator to join our Home Health program. As a Service Coordinator, you will be the primary point of contact for our customers in the South East Melbourne region, providing comprehensive assessments and care planning to ensure their needs and goals are met.Key Responsibilities:Customer-Centric...

  • Service Coordinator

    2 weeks ago


    Mulgrave, Australia Crown Equipment Full time

    About the RoleWe are seeking an organised and driven Service Administrator to join our team in a hands-on administrative support function.The Service Coordinator will be responsible for facilitating the administrative requirements across the Service component of the business, supporting local customers and team members.Responsibilities• Answer incoming...


  • Mulgrave, Australia My People Solutions Full time

    NDIS Registered Provider is seeking an experienced Specialist Support Coordinator to join their boutique Support Coordinator team.You will have at least 2+ years' experience working as a Specialist Support Coordinator with relevant degree level qualifications e.g., social work, and the ability to support clients with complex support needs receiving services...

  • Roster Coordinator

    1 month ago


    Mulgrave, Victoria, Australia VMCH Full time

    Job Title: Roster CoordinatorVMCH is seeking a highly organized and detail-oriented Roster Coordinator to join our team. As a Roster Coordinator, you will play a critical role in managing and optimizing our client service delivery.Key Responsibilities:Develop and maintain effective rosters to ensure seamless client service deliveryCoordinate support worker...

  • Roster Coordinator

    1 month ago


    Mulgrave, Victoria, Australia VMCH Full time

    About the RoleWe are seeking a highly skilled Roster Coordinator to join our team at VMCH. As a Roster Coordinator, you will play a critical role in managing and optimizing our client service delivery.Key ResponsibilitiesCreate and maintain effective rosters to ensure seamless client service delivery.Coordinate support worker schedules to meet the needs of...

  • Roster Coordinator

    4 weeks ago


    Mulgrave, Victoria, Australia VMCH Full time

    About the RoleWe are seeking a highly skilled Roster Coordinator to join our team at VMCH. As a Roster Coordinator, you will play a critical role in managing and optimizing our client service delivery.Key ResponsibilitiesCreate and maintain effective rosters to ensure seamless client service delivery.Coordinate support worker schedules to meet the needs of...

  • Roster Coordinator

    1 month ago


    Mulgrave, Victoria, Australia VMCH Full time

    About the RoleWe are seeking a highly skilled Roster Coordinator to join our team at VMCH. As a Roster Coordinator, you will play a critical role in managing and optimizing our client service delivery.Key ResponsibilitiesCreate and maintain effective rosters to ensure seamless client service delivery.Coordinate support worker schedules to meet the needs of...


  • Mulgrave, Victoria, Australia My People Solutions Full time

    Support Coordinator Specialist OpportunityWe are seeking an experienced Support Coordinator Specialist to join our boutique team at My People Solutions, an established NDIS Registered Provider.The ideal candidate will have at least 2+ years' experience working as a Support Coordinator Specialist with relevant degree-level qualifications, such as social work,...


  • Mulgrave, Victoria, Australia My People Solutions Full time

    Support Coordinator Specialist OpportunityMy People Solutions is seeking an experienced Support Coordinator Specialist to join our boutique team in Mulgrave. As a Support Coordinator Specialist, you will have the opportunity to work with clients with complex support needs, receiving services from large multi-disciplinary teams.Key Responsibilities:Understand...


  • Mulgrave, Victoria, Australia My People Solutions Full time

    My People Solutions is seeking an experienced Specialist Support Coordinator to join their boutique Support Coordination team.The ideal candidate will have at least 2+ years' experience working as a Specialist Support Coordinator with relevant degree level qualifications, e.g., social work, and the ability to support clients with complex support needs...


  • Mulgrave, Australia My People Solutions Full time

    My People Solutions is seeking an experienced Specialist Support Coordinator to join their boutique Support Coordination team.The ideal candidate will have at least 2+ years' experience working as a Specialist Support Coordinator with relevant degree level qualifications, e.g., social work, and the ability to support clients with complex support needs...


  • Mulgrave, Australia Fronditha Care Full time

    Fronditha Care is a longstanding Aged Care provider committed to delivering services to elders in our communities. We focus on providing unique services both in residential and community care for elderly people of Greek speaking and multilingual background. We are committed to delivering our culturally centered model to our care recipients underpinned by...


  • Mulgrave, Australia My People Solutions Full time

    Specialist Support Coordinator RoleMy People Solutions is seeking an experienced Support Coordinator Specialist to join their boutique team. The ideal candidate will have at least 2+ years' experience working as a Support Coordinator Specialist with relevant degree level qualifications, such as social work, and the ability to support clients with complex...