Service Coordinator

2 weeks ago


Mulgrave, Australia Crown Equipment Full time

About the Role

We are seeking an organised and driven Service Administrator to join our team in a hands-on administrative support function.

The Service Coordinator will be responsible for facilitating the administrative requirements across the Service component of the business, supporting local customers and team members.

Responsibilities

• Answer incoming calls in service queue relating to customer queries and pended calls in a professional and courteous manner.

• Process invoices and POs in a timely and accurate manner.

• Manage job allocations and assist with payroll.

• Process invoicing for customers in a timely manner.

• Assist with stocktake and general administration.

Requirements

• To be successful in this role, you will have an enthusiastic can-do attitude and superior organisational skills.

• You will be a first-class communicator (both written and oral) and adept at influencing and negotiation.

What We Offer

• Access to a benefits program with discounts and cashback from over 400+ retailers nationwide.

• A health and wellbeing platform to support your Mental, Physical and Financial goals.

• Corporate Rates for Private Health Insurance.

• An inclusive working environment.

• An Employee Assistance Program for confidential counselling.


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