Specialist Support Coordinator
3 months ago
NDIS Registered Provider is seeking an experienced Specialist Support Coordinator to join their boutique Support Coordinator team.
You will have at least 2+ years' experience working as a Specialist Support Coordinator with relevant degree level qualifications e.g., social work, and the ability to support clients with complex support needs receiving services from large multi-disciplinary teams.
The role is located at modern offices in Mulgrave and is full time Monday to Friday 9am to 5.00pm or part time (hours/days to be agreed).
You must have excellent verbal and written communication skills and the ability to quickly engage and gain trust with a diverse group of people. Attention to detail, good time management skills and ability to work to deadlines are essential.
The role will support both Specialist Support Coordination and Level 2 Support Coordination clients, as required by the business.
Requirements
- Mulgrave office based, full time or part time working as part of a small team.
- Understand each client's NDIS plan and goals, align the coordination of supports and multi-disciplinary teams and build capacity of clients.
- Ensure reporting requirements are completed as per NDIS guidelines.
- Answer all enquiries from clients and stakeholders in a timely manner.
- Manage and maintain client records and information proficiently via Brevity Care.
- Triage new client referrals, when required, and seek alternative service providers if the company is not the best fit.
- Mentor other team members to grow and develop in their roles (everyone brings their own skills and experience to the table).
- Use existing contacts and networks to grow the Support Coordination team's client portfolio.
- 2+ years' experience in a Specialist Support Coordination NDIS role.
- Degree level qualification in a relevant field social worker, psychology, allied health, community services or mental health.
- Experience of working with and coordinating support for people with complex disabilities, high intensity care including mental health and psychosocial disabilities, autism & ADHD, housing, or leaving school is also highly regarded.
- Ability to undertake research, deliver information in an easy-to-understand format and build key relationships with a range of diverse stakeholders is critical.
- Must be highly organised and be able to manage competing priorities whilst delivering consistently high-quality outcomes.
- Full competence with computer systems, apps and other technology relevant to the role
BenefitsJoin an established NDIS Registered Provider working in a modern Mulgrave office with a great supportive team.
Interested? APPLY NOW
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