Customer Engagement Officer

3 weeks ago


West Melbourne, Australia HAYS Full time

Work for a company that provides fresh fruit boxes to businesses daily

**Your new company**

Work for a company that provides fresh fruit boxes to businesses daily, supporting their staff to be happy and healthy with consciously healthy snacks in the office. Located in South Kensington, this company sources their fruit locally, supporting local farmers. You will be taking care of their large-spend clients, providing outstanding customer service with their accounts, answering enquiries, ensuring you use your initiative to solve problems. This company also provides milk, bread and coffee, all the daily extras your office will need

**Your new role**

You will be relationship building and managing the account for their key clients, providing excellent customer service to build strong working relationships and experience for the client. This is not a hard sales role, we want you to build rapport and the sales will come naturally. Clients might want to skip a fruit delivery week, or follow up on a missing order, you will take extra care and consideration to these clients to make sure they have the best customer experience. Working 100% in the office for the first 6 months, you will then be able to have a conversation around any WFH options that may be provided. Having the flexibility to work the hours 8am-4pm, or 9am-5pm allows you flexibility with your morning. This role is permanent and you will be covered by an Enterprise Agreement.

**What you'll need to succeed**
- Customer service experience
- Strong ability to build rapport over the phone
- Ability to work in the office in South Kensington
- Basic Excel knowledge is required
- Internal system is Netsweep - any experience using this is highly advantageous

**What you'll get in return**
- Excellent career progression
- Small close-knit office
- Fresh fruit in the office
- Permanent position

2859619



  • Melbourne, Australia Customer Engagement Centre Full time

    As the first point of contact for our national business, you will support internal stakeholders across all business units and assist with the customer journey, in line with Metricon Homes' mission and values. Reporting to the Senior Customer Engagement Associate, your responsibilities will include: Reporting to the Customer Engagement Centre Team Leader,...


  • Melbourne, Victoria, Australia Customer Engagement Centre Full time

    As the first point of contact for our national business, you will support internal stakeholders across all business units and assist with the customer journey, in line with Metricon Homes' mission and values. Reporting to the Senior Customer Engagement Associate, your responsibilities will include: Reporting to the Customer Engagement Centre Team Leader,...


  • Melbourne, Australia Customer Engagement Centre Full time

    As the first point of contact for our national business, you will support internal stakeholders across all business units and assist with the customer journey, in line with Metricon Homes' mission and values. Reporting to the Senior Customer Engagement Associate, your responsibilities will include: Reporting to the Customer Engagement Centre Team Leader,...


  • Melbourne, Victoria, Australia Commonwealth Bank of Australia Full time

    Customer Engagement Consultant - MelbourneSee yourself in the team:On a daily basis you will provide quick, accurate and up to date answers to customers queries, ensuring that you resolve all the calls you are skilled to take. Our Customer Engagement Centre is a customer centric environment, we are always there for our customers when they need us the...


  • Melbourne, Victoria, Australia Bankwest Full time

    See yourself in the team:On a daily basis you will provide quick, accurate and up to date answers to customers queries, ensuring that you resolve all the calls you are skilled to take. Our Customer Engagement Centre is a customer centric environment, we are always there for our customers when they need us the most.Your responsibilities: Be the warm and...


  • Melbourne, Australia National Gallery of Victoria Full time

    VPS 2.1: $35.47 per hour + 10.5% superannuation The National Gallery of Victoria (NGV) is seeking to employ casual Customer Service Officers to provide a high-level of customer service to NGV Members in line with NGV Service Standards and administrative support to assist the operations of the Audience Engagement department. ABOUT THE POSITION: You will be...


  • Melbourne, Victoria, Australia Trustpilot Full time

    We're a leading online reviews platform, free and open to all. Our mission is to be a universal symbol of trust. We are well on our way — but there's still an exciting journey ahead of us.Do you want to join us at the heart of trust?:We are part of an exploding industry where we have conquered the global market and due to growth within APAC we're looking...


  • Melbourne, Victoria, Australia State Government of Victoria, Australia Full time

    Customer Service and Family Engagement Officer (VPSG4)Job posted:22/05/2024Shape the establishment of Early Learning Victoria and the design and delivery of the first ever Victorian Government owned and operated Early Learning and Childcare Centres, as part of the Best Start Best Life initiative. Join us in creating the culture of an exciting new division in...


  • Melbourne, Australia Revise Recruitment Full time

    Part time with free barista coffee - Flexibility and home working allowance - Team collaboration and quarterly social events Customer & Member Engagement Coordinator Australian Human Resources Institute - Not-For-Profit Part-time (0.6), Permanent Melbourne CBD, 3000 $65k plus super **About the Company** The Australian HR Institute (AHRI) is the leading...


  • Melbourne, Australia Homage Care Full time

    **The role**: As the Customer Engagement Associate, you will maintain and nurture our current customer relationships to ensure ongoing satisfaction, retention and growth. This is an entry level role and perfect for someone looking to build their career! **You will** - Build and maintain contact with our clients to ensure exceptional customer experience; -...


  • Melbourne, Victoria, Australia State Government Of Victoria, Australia Full time

    Customer Service and Family Engagement Officer (VPSG4)Job posted:22/05/2024Shape the establishment of Early Learning Victoria and the design and delivery of the first ever Victorian Government owned and operated Early Learning and Childcare Centres, as part of the Best Start Best Life initiative.Join us in creating the culture of an exciting new division in...


  • Melbourne, Victoria, Australia Revise Recruitment Full time

    Part time with free barista coffee Flexibility and home working allowance Team collaboration and quarterly social eventsCustomer & Member Engagement CoordinatorAustralian Human Resources Institute - Not-For-ProfitPart-time (0.6), PermanentMelbourne CBD, 3000$65k plus superAbout the CompanyThe Australian HR Institute (AHRI) is the leading national association...


  • Melbourne, Australia Department of Education Full time

    Location: Melbourne | CBD Job type: Full time / 30/06/2026 Organisation: Department of Education **Salary**: $92,332 - $104,762 Occupation: Policy Reference: VG/DE/ECE/20015061 Shape the establishment of Early Learning Victoria and the design and delivery of the first ever Victorian Government owned and operated Early Learning and Childcare Centres, as...


  • Melbourne, Australia Commonwealth Bank of Australia Full time

    Customer Engagement Consultant - Melbourne **See yourself in the team**: On a daily basis you will provide quick, accurate and up to date answers to customers queries, ensuring that you resolve all the calls you are skilled to take. Our Customer Engagement Centre is a customer centric environment, we are always there for our customers when they need us the...


  • West Melbourne, Australia HAYS Full time

    Digital Customer Service Officer I Hoppers Crossing | Temp ongoing contract | November start Your new company This long-established public service organisation services millions of Victorians every year. With branches all over Victoria, they are vital in servicing their immediate community and the wider state by ensuring road safety for all licenced...


  • Melbourne, Australia Bankwest Full time

    See yourself in the team: On a daily basis you will provide quick, accurate and up to date answers to customers queries, ensuring that you resolve all the calls you are skilled to take. Our Customer Engagement Centre is a customer centric environment, we are always there for our customers when they need us the most. Your responsibilities: - Be the warm and...


  • Melbourne, Australia Commonwealth Bank of Australia Full time

    Early Customer Engagement Specialist **See yourself in our team** You'll be joining the Early Customer Engagement team - a hard working bunch who assist our customers in the management of their financial commitments by working towards a mutually agreeable payment solution. **Your responsibilities** In your role as an Early Customer Engagement Specialist,...


  • Melbourne, Australia Commonwealth Bank of Australia Full time

    Early Customer Engagement Specialist **See yourself in our team** You'll be joining the Early Customer Engagement team - a hard working bunch who assist our customers in the management of their financial commitments by working towards a mutually agreeable payment solution. **Your responsibilities** In your role as an Early Customer Engagement Specialist,...


  • Melbourne, Australia Moissanite Engagement Rings Full time

    **The Role**: We're searching for a part-time content creator to make short 15-30 second videos and take images around our engagement rings. It would require making educational videos speaking to a camera. With the aim to educate, build trust, and connection with our customers online. 5 hours per week minimum needed, these can be flexible hours at any time...


  • West Perth, Australia MercyCare Full time

    **Job description** ***: **Volunteer Engagement Officer****: - People, Culture and Brand | Human Resources - Closing date: 05/05/2024 - When you join MercyCare, you join something bigger. A community of staff that make a difference at the heart of the community. As a leading Western Australian not-for-profit provider of aged care, family, community, early...