Customer Engagement Officer

7 months ago


West Melbourne, Australia HAYS Full time

Work for a company that provides fresh fruit boxes to businesses daily

**Your new company**

Work for a company that provides fresh fruit boxes to businesses daily, supporting their staff to be happy and healthy with consciously healthy snacks in the office. Located in South Kensington, this company sources their fruit locally, supporting local farmers. You will be taking care of their large-spend clients, providing outstanding customer service with their accounts, answering enquiries, ensuring you use your initiative to solve problems. This company also provides milk, bread and coffee, all the daily extras your office will need

**Your new role**

You will be relationship building and managing the account for their key clients, providing excellent customer service to build strong working relationships and experience for the client. This is not a hard sales role, we want you to build rapport and the sales will come naturally. Clients might want to skip a fruit delivery week, or follow up on a missing order, you will take extra care and consideration to these clients to make sure they have the best customer experience. Working 100% in the office for the first 6 months, you will then be able to have a conversation around any WFH options that may be provided. Having the flexibility to work the hours 8am-4pm, or 9am-5pm allows you flexibility with your morning. This role is permanent and you will be covered by an Enterprise Agreement.

**What you'll need to succeed**
- Customer service experience
- Strong ability to build rapport over the phone
- Ability to work in the office in South Kensington
- Basic Excel knowledge is required
- Internal system is Netsweep - any experience using this is highly advantageous

**What you'll get in return**
- Excellent career progression
- Small close-knit office
- Fresh fruit in the office
- Permanent position

2859619



  • Melbourne, Australia Customer Engagement Centre Full time

    As the first point of contact for our national business, you will support internal stakeholders across all business units and assist with the customer journey, in line with Metricon Homes' mission and values. Reporting to the Senior Customer Engagement Associate, your responsibilities will include: Reporting to the Customer Engagement Centre Team Leader,...


  • Melbourne, Victoria, Australia Customer Engagement Centre Full time

    Job SummaryWe are seeking a highly skilled Customer Engagement Liaison Professional to join our team at the Customer Engagement Centre. As the first point of contact for our national business, you will support internal stakeholders across all business units and assist with the customer journey.About UsMetricon Homes is Australia's Most Trusted Choice, as...


  • Melbourne, Victoria, Australia Customer Engagement Centre Full time

    OverviewMetricon Homes is committed to delivering exceptional customer experiences. As the first point of contact for our national business, you will play a critical role in supporting internal stakeholders across all business units and assisting with the customer journey.

  • Engagement Officer

    3 months ago


    Melbourne, Australia Labour Hire Authority Full time

    Location: Melbourne | CBD Job type: Full time Organisation: Labour Hire Authority **Salary**: $95,102 - $107,905 Occupation: Communications, Marketing and Media Reference: VG/LHA/LHA/1823275 Reporting to the Engagement Lead, the Engagement Officer contributes to the planning, coordination, and delivery of a wide range of LHA stakeholder engagement...


  • West Melbourne, Australia HAYS Full time

    Digital Customer Service Officer I Hoppers Crossing | Temp ongoing contract | November start Your new company This long-established public service organisation services millions of Victorians every year. With branches all over Victoria, they are vital in servicing their immediate community and the wider state by ensuring road safety for all licenced...


  • Melbourne, Australia Revise Recruitment Full time

    Part time with free barista coffee - Flexibility and home working allowance - Team collaboration and quarterly social events Customer & Member Engagement Coordinator Australian Human Resources Institute - Not-For-Profit Part-time (0.6), Permanent Melbourne CBD, 3000 $65k plus super **About the Company** The Australian HR Institute (AHRI) is the leading...


  • Melbourne, Australia Bankwest Full time

    We are looking for Customer Service superstars to express interest in our Customer Engagement Centre roles, where they will provide phone-based support to our customers during our 24 hour service 7 days a week service. These opportunities are Part-time (8 hours/3 or 4 days a week) and Full-time with hours spanning across 7 days a week, on rotation from...


  • Melbourne, Victoria, Australia Betfair Full time

    Role OverviewBetfair is a pioneering force in the Australian sports betting industry, bringing innovation and competition while prioritizing responsible practices that safeguard the community.We are seeking an accomplished Customer Engagement Strategist to spearhead the development and execution of our customer contact and treatment strategies across all...


  • West Melbourne, Australia HAYS Full time

    Digital Customer Service Officer I Sunshine | Temp ongoing Your new company This long-established public service organisation services millions of Victorians every year. With branches all over Victoria, they are vital in servicing their immediate community and the wider state by ensuring road safety for all licenced drivers and registered vehicles. They...

  • Engagement Officer

    3 months ago


    Melbourne City Centre, Australia Labour Hire Authority Full time

    The Victorian Government established the Labour Hire Authority (LHA) to introduce a licensing system to regulate the provision of labour hire services across Victoria. LHA undertakes a range of licensing, compliance and enforcement activities, maintains public registers and conducts research and education in accordance with the Labour Hire Licensing Act 2018...

  • Engagement Officer

    3 months ago


    Melbourne, Australia DPV Health Full time

    Posted: 11/10/2024 Closing Date: 08/11/2024 Job Type: Contract Location: Melbourne - Northern Region Job Category: Healthcare **Great People. Great Careers. Excellent Healthcare** DPV Health is a leading healthcare service provider in Melbourne’s northern growth corridor, delivering a wide variety of clinical, community health and wellbeing...

  • Engagement Officer

    4 months ago


    Melbourne, Australia DPV Health Full time

    Posted: 29/08/2024 Closing Date: 20/09/2024 Job Type: Contract Location: Melbourne - Northern Region Job Category: Home Care Packages **Great People. Great Careers. Excellent Healthcare** DPV Health is a leading healthcare service provider in Melbourne’s northern growth corridor, delivering a wide variety of clinical, community health and wellbeing...


  • Melbourne, Victoria, Australia Myob Full time

    About the OpportunityWe are seeking an experienced Strategic Customer Engagement Specialist to join our team at MYOB Flare. As a Key player in our business, you will be responsible for managing high-value customers and driving long-term relationships.As a Relationship Manager, you will proactively engage with customers, educate employees about employee...

  • HR Engagement Officer

    3 months ago


    Melbourne, Australia Department of Education Full time

    Location: Melbourne | CBD Job type: Full time Organisation: Department of Education **Salary**: $95,102 - $107,905 Occupation: Administration/Secretarial Reference: VG/DE/SW/20001099A **HR Engagement Officer**_ _ - Salary: $92,332 - $104,762 (Plus Superannuation) - Fixed term role: to commence as soon as possible, 6 months - to 17 January 2025 - Usual...


  • Melbourne, Australia Commonwealth Bank of Australia Full time

    Bankwest Customer Engagement Centre - Melbourne **We are looking for a customer service superstar to express interest in Customer Engagement Centre roles, where they will provide phone-based support to our customers.** **See yourself in the team**: On a daily basis you will provide quick, accurate and up to date answers to customers queries, ensuring that...


  • Melbourne, Victoria, Australia SIX Payment Services Full time

    About the RoleWe are seeking an experienced Senior Customer Engagement Specialist to join our team at ANZ Worldline Payment Solutions. In this role, you will be responsible for providing exceptional customer service and support to our clients.Job DescriptionAs a Senior Customer Engagement Specialist, you will be responsible for managing all inbound calls and...


  • Melbourne, Australia Ramsay Health Care Full time

    **The Opportunity** The Referrer Engagement Officer is a newly created position responsible for driving referral growth and promoting Ramsay Psychology services across Bundoora and Box Hill in Victoria. This role involves building and nurturing relationships with healthcare professionals, including doctors and specialists, to increase referrals and raise...


  • Melbourne, Victoria, Australia BWA Group Services Pty Ltd Full time

    We are seeking a highly skilled Customer Engagement Expert to join our BWA Group Services Pty Ltd team.The successful candidate will be responsible for providing exceptional customer service through phone-based support, ensuring that customers receive quick, accurate, and up-to-date answers to their queries.This part-time (8 hours/3 or 4 days a week) and...


  • West Perth, Australia APM Full time

    As the Customer Support Officer, you'll work with our supportive **West Perth** team, in a fast paced, diverse role where no one day is the same. The APM Communities Customer Support Officer role provides industry leading customer experience in every interaction. The position acts as first point of contact for general enquiries from the public, engagement...

  • Customer Support

    4 weeks ago


    Melbourne, Victoria, Australia Easygo Full time

    Easygo is a leading service provider to prominent brands in the iGaming industry, including Stake.com, Kick.com, and Twist Gaming.We are looking for a highly skilled Customer Support - Community Engagement Specialist to join our team. As a specialist, you will be responsible for overseeing the day-to-day management of our social media accounts, ensuring...