![HAYS](https://media.trabajo.org/img/noimg.jpg)
Wm2 Digital Customer Service Officer
2 weeks ago
Digital Customer Service Officer I Sunshine | Temp ongoing
Your new company
This long-established public service organisation services millions of Victorians every year. With branches all over Victoria, they are vital in servicing their immediate community and the wider state by ensuring road safety for all licenced drivers and registered vehicles. They are currently seeking expressions of interest from multiple experienced customer service professionals to join their cluster of offices in Sunshine in the capacity of a Digital Customer Service Officer.
Your new role
- You will be responsible for engaging with customers waiting in line to see if you can assist them with transactions via an iPad on the Vic Roads app (Digital Concierge Only).
- You will be the first point of contact, greeting all customers, directing and assisting them with queries.
- You will be responsible for resolving and responding to a wide range of customer service queries and fees/transactions, as well as licence processing.
- This will be a fast-paced face-to-face environment.
- You will be rostered between 20-38 hours a week, during the business hours of 8:30am-4:30pm Monday-Friday, and required to be on call until 9am on your rostered days off.
- You may be selected to be cross trained as a Licence Testing Officer, which involves computer licence testing, but also going out on the roads with learner drivers on a pre-determined test route.
What you'll need to succeed
- You will be tech-savvy and able to assist customers with an iPad (Digital Concierge Officer only)
- Motivation to work in a fast-paced Customer Service environment and a genuine interest in resolving customer enquiries is a must.
- You will need to be comfortable working on your feet for the duration of each shift (Digital Concierge Officer only)
- Professional, enthusiastic and courteous demeanour and excellent attendance and punctuality
- You will need to have previous and relevant customer service experience.
- You will primarily be based at Hoppers Crossing but may need to work at the other branches as well, like Deer Park.
- A second language set is highly regarded but not essential.
What you'll get in return
- You will receive comprehensive training with ongoing support.
- You will be a part of an excellent work culture.
- You will be placed on an ongoing temporary contract with competitive pay + super
What you need to do now
2827557
-
Wm2 Customer Service Officer
4 weeks ago
West Melbourne, Australia HAYS Full timeSunshine location, full Victoria licence required, 20 - 38 hours per week, ASAP start Your new company This reputable organisation is seeking experienced customer service individuals to work in the office in Sunshine. Due to the continually busy environment, three positions have become available for experienced customer service professionals to join their...
-
Digital Customer Service Officer
3 weeks ago
West Melbourne, Australia HAYS Full timeCustomer Service/Digital Concierge Officer | Sunshine location | 20-38hrs p/w | Temp ongoing | ASAP start Your new company Due to growing business needs, this renowned service organisation is seeking an experienced customer service professional to work at their office based in Sunshine in the capacity of a Digital Concierge/Customer Service Officer. Your...
-
Digital Customer Service Officer
2 weeks ago
West Melbourne, Australia HAYS Full timeDigital Customer Service Officer I Hoppers Crossing | Temp ongoing contract | November start Your new company This long-established public service organisation services millions of Victorians every year. With branches all over Victoria, they are vital in servicing their immediate community and the wider state by ensuring road safety for all licenced...
-
Digital Customer Service Officer
1 week ago
Melbourne Northern Suburbs, Australia HAYS Full timeCustomer Service/Digital Concierge Officer | Broadmeadows location | 20-38hrs p/w | Temp ongoing | ASAP start Your new company Due to growing business needs, this renowned service organisation is seeking an experienced customer service professional to work at their office based in Broadmeadows in the capacity of a Digital Concierge/Customer Service...
-
Customer Service Officer
3 weeks ago
Mayfield West, Australia Service Stream Full timePrimary Location Mayfield West, NSW Job Description Summary Service Stream’s Utilities division are currently seeking a Customer Service Officer to join our growing company. About the Role About the Opportunity Service Stream’s Utilities division are currently seeking a Customer Service Officer to join our growing company. In this role, you will be...
-
Digital Customer Service Officer
2 weeks ago
Melbourne Northern Suburbs, Australia HAYS Full timeDigital Customer Service Officer I Bundoora & Broadmeadows | Temp ongoing Your new company This long-established public service organisation services millions of Victorians every year. With branches all over Victoria, they are vital in servicing their immediate community and the wider state by ensuring road safety for all licenced drivers and registered...
-
Digital Customer Service Officer
2 weeks ago
Melbourne Eastern Suburbs, Australia HAYS Full timeDigital Customer Service Officer I Frankston location | Temp ongoing contract | November start Your new company This long-established public service organisation services millions of Victorians every year. With branches all over Victoria, they are vital in servicing their immediate community and the wider state by ensuring road safety for all licenced...
-
Digital Customer Service Officer
2 weeks ago
Melbourne Eastern Suburbs, Australia HAYS Full timeDigital Customer Service Officer I Heatherton / Ringwood locations | Temp ongoing contract | November start Your new company This long-established public service organisation services millions of Victorians every year. With branches all over Victoria, they are vital in servicing their immediate community and the wider state by ensuring road safety for all...
-
Customer Service Associate
3 weeks ago
Melbourne, Australia Benchmark Digital Partners Full timeFull Time Melbourne, Australia **Innovate with Benchmark Digital as a Customer Service Associate** Are you ready to innovate in the future? At Benchmark Digital Partners, we innovate the future every day by providing our customers with Environmental, Social & Governance (ESG) best-practice digital transformation software solutions! From our incredible...
-
Customer Service Specialist
3 weeks ago
Melbourne, Australia Benchmark Digital Partners Full timeFull Time Melbourne, Australia **Innovate with Benchmark Digital as a Customer Service Specialist** Are you ready to innovate in the future? At Benchmark Digital Partners, we innovate the future every day by providing our customers with Environmental, Social & Governance (ESG) best-practice digital transformation software solutions! From our incredible...
-
Senior Technical Officer
4 days ago
Melbourne, Victoria, Australia Digital Preservation Coalition Full timeJob DescriptionJob Description:We are seeking a Senior Technical Officer - Digital Assets to join our Digital Preservation team. As a key member of our team, you will be responsible for managing ingest and ongoing management processes for preservation assets, including integrity checking, reporting, file format identification processes, communication with...
-
Customer Service Representative Role
6 days ago
Melbourne, Victoria, Australia Identity Digital Full timeJob SummaryThe Technical Support Analyst plays a vital role in ensuring seamless customer experiences for our domain name registries and managed DNS customers. As a subject matter expert, you will provide expert-level technical assistance, training, and support to colleagues and external teams while consistently modeling Identity Digital's Values. If you...
-
Digital Customer Experience Officer
2 weeks ago
Melbourne, Australia VLine Full timeBusiness Unit: **Digital CX & Ticketing** - Function: **Operations** - Job Code: **704834** - Permanent Full Time Position. - Enjoy work-life balance in a dynamic and inclusive workplace. - Competitive hourly rate $39.5260 - $44.8705 + super + 17.5% Leave Loading. Are you passionate about transforming digital interactions and enhancing customer...
-
Digital Campaign Specialist
7 days ago
Melbourne, Victoria, Australia Digital Full timeCampaign Development at Wonder Works DigitalAt Wonder Works Digital, we're passionate about creating compelling customer experiences through creative and innovative campaigns. As a Digital Strategist - Campaigns, you'll play a vital role in developing multi-channel campaign plans that drive customer engagement and client satisfaction.The ideal candidate will...
-
Customer Service Officer
2 weeks ago
West Melbourne, Australia Australian Red Cross Lifeblood Full timeProvide customer service and support to ensure the timely distribution of life-giving blood and products to Health Providers across the country Permanent, Full-time opportunity Located at Melbourne Processing Centre, VIC This is your opportunity to find a life-giving purpose **As an organisation our purpose is simple**: to give life. It’s at the centre...
-
Digital Marketing Specialist
3 days ago
Melbourne, Australia Arcadian Digital Full time**About the role** We are looking for an enthusiastic and talented digital marketer, who is able to create and manage digital marketing campaigns with a focus on data, and enjoys learning and constantly adapting to changes in the digital space. This is an exciting role for someone who is looking to expand their skills across every aspect of data-backed...
-
Melbourne, Australia Supple Full time**Responsibilities**: Supple: to be flexible when meeting the needs of clients and adapting to changing circumstances. Join a digital marketing agency that puts genuine customer service above all else! Companies having a Customer Service Manager that solely communicates with clients and can deliver SEO reporting and advice, without managing individual...
-
Melbourne, Australia Supple Full time**Supple: to be flexible when meeting the needs of clients and adapting to changing circumstances. Join a digital marketing agency that puts genuine customer service above all else!** Companies having a Customer Service Manager that solely communicates with clients and can deliver SEO reporting and advice, without managing individual accounts is unheard of....
-
Customer Service Officer
1 week ago
West Melbourne, Australia HAYS Full timeLOCAL GOVERNMENT SPACE | IMMEDIATE START | CUSTOMER SERVICE OFFICER | HYBRID POSITION Your new company Work for the local government department that delivers exceptional customer service to the public. If you’re a people person, have an interest in Customer Service team within the contact centre department and you enjoy a challenge, this could be the...
-
Digital Media Strategist
3 weeks ago
Melbourne, Australia Engage Digital Partners Full time**Digital Media Strategist** **Job Title**: Digital Media Strategist **Location**: Melbourne / Hybrid **Working Days**: Part Time / Full Time * Job Description*: * Responsibilities: * - Work alongside key internal and external stakeholders to develop medium to long term strategy, objectives and initiatives for client social and web channels - Advising...