Engagement Officer

4 months ago

Melbourne, Australia DPV Health Full time

Posted: 29/08/2024

Closing Date: 20/09/2024

Job Type: Contract

Location: Melbourne - Northern Region

Job Category: Home Care Packages

**Great People. Great Careers. Excellent Healthcare**

DPV Health is a leading healthcare service provider in Melbourne’s northern growth corridor, delivering a wide variety of clinical, community health and wellbeing services.

Our People are the foundation of DPV Health; they are what make our organisation thrive and the ones who create meaningful change in people's lives. Over 700 professionals support and deliver excellent health care to our community at DPV Health. We are always looking for passionate, driven, great people to join our team and make a lasting impact. That is why we foster a workplace culture that is as rewarding as it is inclusive. We are committed to supporting Our People to lead fulfilling lives, no matter who they are, or where they are from - or where they are going.

Our workplace culture is committed to DPV Health values and celebrates workforce diversity reinforcing the positive approach we have to the way people contribute, communicate, engage and interact. Our People deserve to feel empowered and supported as they pursue their professional goals, learn new skills, and achieve meaningful milestones in their work. At DPV Health, we foster an environment that promotes greater growth, innovation, and collaboration, so you can feel elevated every day.

Our employee benefits, connect, recognise, and support Our People, acknowledging and valuing everyday contributions to the success and culture at DPV Health. We strive to ensure that Our People thrive at work and in all personal and professional pursuits. We invest in Our People, proudly offering a diverse range of opportunities including knowledge sharing, ongoing learning and development, leadership development, connectedness, and celebration; these are key pillars in our culture.

That’s the DPV Health Way. For a full list of our benefits and more on great careers at DPV Health, please see our website.

**Greatness starts here**

The Engagement Officer is a pivotal role ensuring strategic client growth and improving client experience, particularly when joining DPV Health. This position is responsible for converting potential client enquiries to new clients, meeting demands of the community and strengthening client relationships, and building DPV Health's credibility through a positive on-boarding process.

You will also be responsible for:

- Achieving positive outcomes for Home Care Packages and other clients that access DPV Health Services
- Ensure all HCP clients enquiries are responded to within required timeframes
- Work with the client and or their representative to understand goals and to develop a schedule of services in line with their Home Care Package ensuring clients choice and control has been reflected
- Undertake assessments based on client needs, Home Care Package, and DPV’s ability to deliver against client’s aspirations
- As an Engagement Officer, you will not only collaborate and work within a team but also be allocated a caseload to manage clients Home Care Packages
- Demonstrates behaviours which aligned with DPV Health Values and Code of Conduct

**Desired Skills and Experience**:
**Bring your great, everyday**

To be considered for this role, you will need the following:

- Relevant Diploma or Cert IV qualifications in Community Services, Disability or Aged Care.
- Must have Home Care Package experience
- Knowledge of My Aged Care and PRODA service provider portals
- Advanced customer service skills (written and verbal) and strong negotiation skills
- The Ability to analysis and interpret Home Care Package guidelines
- Experience with client management software systems
- Well-developed prioritisation and organisational skills with the ability to meet deadlines

**The fine print**
- Full driver license and travel between sites required.
- Level 2 First Aid Certificate
- COVID-19 Vaccinated

**Our Talent Experience**

We kindly request you include a covering letter, addressed to Milad Mate, detailing your motivation for joining DPV Health and highlighting the qualities you bring to this position.

***

Make your next move, a great one

  • Engagement Officer

    3 months ago

    Melbourne, Australia Labour Hire Authority Full time

    Location: Melbourne | CBD Job type: Full time Organisation: Labour Hire Authority **Salary**: $95,102 - $107,905 Occupation: Communications, Marketing and Media Reference: VG/LHA/LHA/1823275 Reporting to the Engagement Lead, the Engagement Officer contributes to the planning, coordination, and delivery of a wide range of LHA stakeholder engagement...

  • Engagement Officer

    3 months ago

    Melbourne City Centre, Australia Labour Hire Authority Full time

    The Victorian Government established the Labour Hire Authority (LHA) to introduce a licensing system to regulate the provision of labour hire services across Victoria. LHA undertakes a range of licensing, compliance and enforcement activities, maintains public registers and conducts research and education in accordance with the Labour Hire Licensing Act 2018...

  • HR Engagement Officer

    3 months ago

    Melbourne, Australia Department of Education Full time

    Location: Melbourne | CBD Job type: Full time Organisation: Department of Education **Salary**: $95,102 - $107,905 Occupation: Administration/Secretarial Reference: VG/DE/SW/20001099A **HR Engagement Officer**_ _ - Salary: $92,332 - $104,762 (Plus Superannuation) - Fixed term role: to commence as soon as possible, 6 months - to 17 January 2025 - Usual...

  • Engagement Officer

    2 months ago

    Melbourne, Australia DPV Health Full time

    Posted: 11/10/2024 Closing Date: 08/11/2024 Job Type: Contract Location: Melbourne - Northern Region Job Category: Healthcare **Great People. Great Careers. Excellent Healthcare** DPV Health is a leading healthcare service provider in Melbourne’s northern growth corridor, delivering a wide variety of clinical, community health and wellbeing...

  • Engagement Officer

    7 months ago

    North Melbourne, Australia VincentCare Victoria Full time

    **Amazing Opportunity Available in VincentCare Victoria!**: - **5 hours per fortnight;**: - **Week 1: Tuesday & Wednesday 11pm - 8am**: - **Week 2: Tuesday - Thursday 11pm - 8am**: - **Competitive salary of SCHADS Level 5 ($47.50 - $49.64) per hour + Superannuation & NFP Salary Packaging **About VincentCare**: **Since 2003, VincentCare has been providing...

  • Engagement Liaison Officer

    4 months ago

    Melbourne, Australia Australian Health Practitioner Regulation Agency (AHPRA) Full time

    **Job no**: V13959 **Work type**: Fixed Term Full Time **Location**: Melbourne **Categories**: Strategy & Policy The Australian Health Practitioner Regulation Agency (Ahpra) works in partnership with the 15 National Boards to implement the national regulatory scheme for Australia’s 870,000+ registered health professionals. The purpose of health...

  • Engagement Officer

    7 months ago

    Melbourne, Australia Strata Results Recruitment Full time

    Foster client independence - Lead SIL in disability care - Full-time role, join now! **The Opportunity** Join a leading organization in the disability services sector as a full-time SIL Engagement Officer/House Supervisor. Your role will be pivotal in ensuring the effective operation of Supported Independent Living (SIL) and overseeing the care delivered by...

  • Referrer Engagement Officer

    3 weeks ago

    Melbourne, Australia Ramsay Health Care Full time

    **The Opportunity** The Referrer Engagement Officer is a newly created position responsible for driving referral growth and promoting Ramsay Psychology services across Bundoora and Box Hill in Victoria. This role involves building and nurturing relationships with healthcare professionals, including doctors and specialists, to increase referrals and raise...

  • Policy and Engagement Officer

    6 months ago

    Melbourne, Australia Hudson Australia Full time

    Government client seeks a Policy and Engagement Officer to support stakeholder engagement activities to deliver innovative policy advice to government **Policy and Engagement Officer opportunity** - **Approx. $55-$65 per hour plus Super**: - **Full-time, 3-month contract. Immediate Start**: - **Melbourne CBD location/Working from Home...

  • HR Engagement Officer

    3 months ago

    Melbourne City Centre, Australia Department of Education Full time

    Salary: $92,332 - $104,762 (Plus Superannuation) - Fixed term role: to commence as soon as possible, 6 months - to 17 January 2025 - Usual hours of work: Full time (flexibility may be available) - Usual work location: 200 Victoria Parade, Melbourne (flexibility may be available) A unique opportunity exists for an accomplished HR Engagement Officer to join...

  • Communications and Engagement Officer, Activity

    2 weeks ago

    Melbourne, Australia Department of Transport and Planning Full time

    Location: Melbourne | CBD Job type: Full Time - Fixed Term Organisation: Department of Transport and Planning **Salary**: $95,102 - $107,905 Occupation: Communications, Marketing and Media Reference: 6351 **About the Role** This role will work within a fast-paced Communications and Engagement team to deliver and implement strategies across the...

  • Employment and Community Engagement Officer

    4 weeks ago

    Melbourne, Victoria, Australia City of Whittlesea Full time

    About the City of WhittleseaThe City of Whittlesea is a dynamic and growing municipality in Australia, renowned for its commitment to making Whittlesea 2040: A Place For All a reality. As a local government organization, we play a vital role in the daily lives of our community, delivering essential services, facilities, and infrastructure that enrich the...

  • Administration Officer

    6 months ago

    Melbourne, Australia National Gallery of Victoria Full time

    VPS 2.2: $65,409 gross per annum + 11% superannuation Full time, Fixed Term for 3 years The National Gallery of Victoria (NGV) is seeking an Administration Officer to provide administration and project support within the Audience Engagement department. ABOUT THE POSITION: You will provide administrative support to the Audience Engagement department,...

  • Communications & Engagement Officer

    6 months ago

    Melbourne, Australia Peninsula Health Full time

    Location: Melbourne | Southern Metropolitan Job type: Part time Organisation: Peninsula Health **Salary**: Salary not specified Occupation: Administration/Secretarial Reference: 35423 - **Calling all writers! Are you looking for a job with the feel-good factor? To work with a brand that makes a genuine difference to people's lives?**: - **Part-time (48...

  • Information and Engagement Officer

    7 months ago

    Melbourne City Centre, Australia Department of Justice and Community Safety Full time

    Job Description - Ongoing full-time opportunity to work within the Victorian Equal Opportunity and Human Rights Commission - VPS Grade 3: $74,580 - $90,558 plus superannuation. About the Commission The Victorian Equal Opportunity and Human Rights Commission is an independent statutory body with responsibilities under Victoria's key human rights laws - the...

  • Radiology Engagement Officer

    6 months ago

    Melbourne, Australia Telstra Health Full time

    **Telstra Health** Telstra Health is powering the current drive to connected healthcare in Australia and internationally. This is a unique opportunity to join an incredible team of experts in health and technology who are helping to solve some of the biggest challenges faced by the health and aged care sector. You too can help to create the future of...

  • Delivery & Engagement Officer

    6 months ago

    Melbourne, Australia Department of Employment and Workplace Relations Full time

    APS Level 5 - Melbourne, VIC; Bendigo, VIC - $83,908 - $89,706 **About the Department of Employment and Workplace Relations** We enable access to quality skills, training and employment services to support Australians find secure work in fair, productive and safe workplaces - supporting individuals and our nation to prosper. **The Role** The Victoria...

  • Pathology Lab Engagement Officer

    6 months ago

    Melbourne, Australia Telstra Health Full time

    Telstra Health is powering the current drive to connected healthcare in Australia and internationally. This is a unique opportunity to join an incredible team of experts in health and technology who are helping to solve some of the biggest challenges faced by the health and aged care sector. You too can help to create the future of healthcare by joining...

  • Visitor Engagement Officer Immagration Museum

    3 months ago

    Melbourne, Australia Museum Victoria Full time

    Location: Melbourne | CBD Job type: Part time Organisation: Museum Victoria **Salary**: $58,539 - $66,858 Occupation: Customer Service/Call Centre Reference: VG/MV/3107A Australia's largest public museum organisation is seeking a Visitor Engagement Officer is committed to customer service and enjoy helping people have the best possible experience in a...

  • Office Administrator

    3 weeks ago

    Melbourne, Victoria, Australia DAC-Jones Lang LaSalle (VIC) Pty Ltd Full time

    About UsDAC-Jones Lang LaSalle (VIC) Pty Ltd is a global provider of real estate and investment management services, empowering clients to shape a brighter future.Job SummaryWe are seeking an Office Administrator - Community Engagement Coordinator to join our team in Melbourne, VIC. This role will involve creating a welcoming environment for employees and...