Client Solutions

3 days ago

Sydney, Australia State Street Corporation Full time

**Who we are looking for**
**Client Solutions Team** and will
**work directly and consult with our strategic clients**. The Client Solutions Team is
**responsible for developing and executing solutions to meet our ever changing client needs, including product development, operational design and change, project management and prioritisation, client initiatives and strategic management and internal stakeholder management.**

**Why this role is important to us**
The team you will be joining gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping, to complete operations solutions and servicing for private market and derivative assets our tools help our clients make better investment choices and act on growth opportunities.

**What you will be responsible for**
As
**Client Solutions (Change Management) Manager, AVP** you will be responsible for:
**Client Service (Internal/External)**
Adopt a pro-active role in establishing SSAL as a key component for client success through:

- Establishing and maintaining client relationships including client communication, report delivery, project management and strategy development
- Understanding client needs/strategies and deliver innovative solutions
- Building trusting relationships with internal providers and clients
- Consulting with internal and external stakeholders to develop solutions
- Responsiveness and appropriate updates and communication with all stakeholders
- Updating clients with product development, regulatory changes and SSAL initiatives

**Business, Product and Operational Solution and Consulting**
Define, review, recommend and document business processes and software requirements for technology initiatives, operating model designs, new products and services and any other client initiatives.
- Collect, review and analyse information to make sound recommendations in meeting client needs
- Identify and analyse opportunities to improve processes/and or reduce risk areas in order to assist in meeting client needs
- Consider broader organisational product offering, leverage of existing products and ensure cost effective and optimal solutions balancing tactical vs. strategic in responding to client issues
- Production of project documentation as required (initiation, scope, business and IT requirements, change request, project plans, test plans, closure, dashboards, risk and issues log, etc)

**Process Management and Execution**
Strengthen governance and accountability to ensure effective management and execution of initiatives and minimising risk.
- Ensure strong governance structure is in place with the appropriate establishment of engagement and reporting framework (i.e. regularity of meetings and project documentation)
- Ensure appropriate escalation of issues and risks with proposed resolutions/mitigation
- Co-ordinate across departments to implement and deliver on client commitments
- Ensure effective implementation of new products and/or operational change
- Contribute to management reporting, including key performance and risk indicators

**Financial Performance and Management**
Achieve financial commitments and optimise productivity through proactive risk management, monitoring expense control and innovative solutions to deliver value to our clients and the business.
- Effective project and time management across the whole lifecycle of an initiative
- Ensure cost/benefit analysis are presented and well understood
- Look to increasing client revenue streams and on passing development costs where appropriate
- Increase efficiencies and reduce direct costs where possible

**Leadership**
Strengthen our foundation and enhance our culture so that we can continue to exceed the expectations of our constituents.
- Positively engage with and influence the business and clients to ensure optimal outcome and solutions
- Foster an environment that supports effective teamwork across the organisation
- Build commitment in others for corporate and client objectives

**Personal Development**
Actively commit to developing yourself and others to drive the competitive advantage achieved through a diverse, engaged and mobile workforce.
- Keeping abreast of related developments in the industry and providing advice to management and relevant parties
- Maintaining knowledge of internal system and operational developments
- Maintaining knowledge of client's product, operational and strategic developments
- Sharing new information with the team, broader business and management

**What we value**
These skills will help you succeed in this role
- Confident in making decisions autonomously and taking initiative
- Strong project management skills and experience
- Proven track record for delivering results as part of a dynamic team structure
- Ability to work well under pressure
- Accuracy and attention to detail

**Education & Preferred

  • Client Solution Consultant

    5 days ago

    Sydney, Australia Cuscal Full time

    Be part of a leading payment solution provider in Australia - We offer a hybrid working model that is focused on work/life balance - Client facing role **Our client’s success is our success. And you make it happen** Payment systems are complex, regulated and everchanging. We are an established market leading brand who are focused on driving client...

  • Client Solutions Consultant

    3 months ago

    Sydney, Australia Cuscal Full time

    **Job Description** Our client’s success is our success. And you make it happen!** Payment systems are complex, regulated and everchanging. We are an established market leading brand who are focused on driving client growth. We’re at the forefront of innovation punching above our weight. We’re enabling the future for our clients through innovative...

  • Client Solutions Manager

    7 months ago

    Sydney, Australia Aquent Full time

    Client Solutions Manager 12 month contract Working with key retail / ecommerce clients, in ANZ, based in the Sydney office. We’re seeking someone who is passionate about building successful partnerships and leveraging data-driven solutions to propel client success! In this strategic role, you’ll build and manage strong relationships with key...

  • Client Solutions Specialist

    3 months ago

    Sydney, Australia accesso Full time

    **Position Overview**: Do you love tech, but have a passion for people too ? As a **Client Solutions Specialist** you'll contribute to helping our clients sell more tickets, streamline operations, drive in revenue, and improve the guest experience. Our ticketing solutions allow our clients to sell general admissions, reserved seats, time/date specific...

  • UX/UI Designer

    7 months ago

    Sydney, Australia Client Server Full time

    Sydney, New South Wales | $800 AUD per day **_ UX/UI Designer - 6 Month Contract, circa $800 per day_** **_ IMMEDIATE START_** **_ Sydney - Hybrid _** Our client, a global insurance solutions company has an exciting opportunity for an experienced UX/or UI Designer to join their engineering team in Sydney. This is an exciting time for the company, you...

  • Client Solutions Analyst

    6 months ago

    Sydney, Australia Perpetual Limited Full time

    More time off for the things that matter - Up to 6 weeks’ leave- - Work where we work best - Hybrid office/work-from-home environment- - Work in an award-winning Investments Team - this role is available due to successful promotions within the team.- About the business/role - The role of the Client solutions analyst is to work closely with the Head of...

  • Client Solutions Executive

    6 months ago

    Sydney, Australia Val Morgan Full time

    **Client Solutions Executive** **Job no**: 494041 **Work type**: Full time **Location**: Sydney, NSW **Categories**: Marketing and Research, OOH **Who are we?** The Val Morgan Group is an industry leader delivering premium, highly attentive audiences across the Cinema, Outdoor and Digital sectors. Located throughout Australia and New Zealand, Val...

  • Client Solutions Expert

    3 weeks ago

    Sydney, New South Wales, Australia CoreLogic Full time

    We are looking for a talented Client Solutions Expert to enhance our clients' understanding and utilization of our digital solutions at CoreLogic. This is an excellent opportunity to build strong relationships, identify business growth opportunities, and contribute to strategic planning.Main Responsibilities:Demonstrate passion for Real Estate, Data, and...

  • Client Solutions Manager

    6 months ago

    Sydney, Australia Salt Recruitment Full time

    Are you ready to dive into the dynamic world of client solutions, where creativity meets strategy, and every day is an opportunity for growth? My client, a proudly independent full-service media and communications agency, is on the lookout for a Client Solutions Manager to join their high-performing team. If you’re a proactive, dynamic doer with a flair...

  • Manager, Client Solutions

    4 days ago

    Sydney, Australia NielsenIQ Full time

    **Job Description**: CGA’s by NielsenIQs Client Manager (CM) integral role in the commercial direction and success of the CGA in Australia and New Zealand. Targeting a portfolio of multi-national clients, the CM builds & grows strong & long-lasting commercial relationships with key stakeholders & decision makers. The CM is crucial in finding new clients...

  • Associate - Client Solutions

    3 weeks ago

    Sydney, New South Wales, Australia Guidepoint Full time

    About the JobWe are looking for an Associate - Client Solutions to join our team at Guidepoint. As a Client Service Expert, you will be responsible for understanding client business questions and identifying the experts who can best provide the answers.You will work closely with Project Managers to develop strategies for satisfying client project requests...

  • Client Solutions Lead

    7 months ago

    North Sydney, Australia Nine Full time

    Company Description Nine is Australia’s largest locally owned media company - the home of Australia’s most trusted and loved brands spanning News, Sport, Lifestyle, and Entertainment. We pride ourselves on creating the best content, accessed by consumers when and how they want - across Publishing, Broadcasting and Digital. Our Purpose: We shape culture...

  • Client Solutions Manager, Travel

    7 months ago

    Sydney, Australia TikTok Full time

    Responsibilities TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us Creation is the core of TikTok's purpose. Our platform is built to help imaginations...

  • Client Solutions Executive

    7 months ago

    Sydney, Australia Hatch Full time

    ** This role is at Isentia (not for Hatch)** Hatch is supporting Isentia to find a great Client Solutions Executive to join their sales team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Isentia. **About the role at Isentia** As a Client...

  • Manager, Client Solutions

    7 months ago

    Sydney, Australia GLG Full time

    **About the Team** GLG is seeking a Manager to co-lead our Private Equity Client Solutions team in Australia in exceeding its commercial, development, compliance and people targets. In addition, he/she will support and manage research inquiries coming from our client firms based in Australia and New Zealand. Finally, the Manager will support sales in...

  • Head of Client Partnerships

    7 months ago

    Sydney, Australia Sanderson Solutions International (Australia) Full time

    As Head of Client Partnerships, you will advise and support clients, offering solutions to help achieve their business goals. You will develop strategic plans that align with client priorities and introduce products and services that can improve Sanderson’s relationship with each business. This job is all about collaboration, building relationships with...

  • Manager, Client Solutions

    6 months ago

    Sydney, Australia Gerson Lehrman Group Full time

    **About the Team** GLG is seeking a Manager to co-lead our Private Equity Client Solutions team in Australia in exceeding its commercial, development, compliance and people targets. In addition, he/she will support and manage research inquiries coming from our client firms based in Australia and New Zealand. Finally, the Manager will support sales in...

  • Manager, Client Solutions

    7 months ago

    Sydney, Australia NielsenIQ Full time

    **Job Description**: CGA’s by NielsenIQs Client Manager (CM) integral role in the commercial direction and success of the CGA in Australia and New Zealand. Targeting a portfolio of multi-national clients, the CM builds & grows strong & long-lasting commercial relationships with key stakeholders & decision makers. The CM is crucial in finding new clients...

  • Client Solutions

    6 months ago

    North Sydney, Australia Nine Full time

    **Company Description** Nine is Australia’s largest locally owned media company - the home of Australia’s most trusted and loved brands spanning News, Sport, Lifestyle, and Entertainment. We pride ourselves on creating the best content, accessed by consumers when and how they want - across Publishing, Broadcasting and Digital. **Job Description** If...

  • Associate, Client Solutions

    5 days ago

    Sydney, Australia GLG Full time

    GLG is seeking an Associate, Professional Services Firms (PSF) to join the client solutions team in Sydney. The Associate position is a key role within GLG where you will be working with distinctive clients comprising of leading management consultancy firms. The Associate will be responsible for delivering projects to clients, building relationships with...