Associate, Client Solutions

3 weeks ago

Sydney, Australia GLG Full time

GLG is seeking an Associate, Professional Services Firms (PSF) to join the client solutions team in Sydney. The Associate position is a key role within GLG where you will be working with distinctive clients comprising of leading management consultancy firms.

The Associate will be responsible for delivering projects to clients, building relationships with our clients and Council Members (experts), and working with senior colleagues to maximise GLG's growth and impact. At GLG you will have the opportunity to progress quickly, while working in a collaborative environment.

**Specific responsibilities include (but are not limited to)**:

- **Execute time sensitive projects for GLGs clients.** The Associate is tasked with fulfilling time sensitive research requests by analysing client requests and building and qualifying primary populations of topic experts.
- **Engage key constituents at clients as thought partners **in-person and virtually**,** with a heavy focus on senior-level decision makers, in order to understand how these clients' work, differentiate the company's brand, tailor value proposition to these critical influencers, and deliver **best in class client service**.
- **Facilitate high-value engagements **between GLG experts (including industry executives, independent consultants, academics, and former policy makers across all sectors) and our clients while **maintaining industry-leading standards in Compliance**. Engagements mainly consist of 1:1 telephone consultations, but may also consist of surveys, in-person meetings, panels, or other custom, in-depth engagements.
- **Support the Sales team growing GLG client relationships **in ANZ including new clients as well as senior stakeholders. This relationship development will stem from good project execution, post-project client feedback, and occasionally in-person client meetings in partnership with Sales.
- **Coordinate closely with colleagues across company teams**, particularly with stakeholders on client servicing and council development teams***
- 1-2 years of work experience in client-facing, account management or analyst roles
- Executive presence, the ability to adapt and interact with junior consultants through to senior professionals
- Curiosity to problem-solve with our clients and guide them to the optimal GLG solution
- The ability to thrive in a fast-paced, collaborative work environment
- Strong go-do attitude and track record of business growth / turnaround
- Outstanding written and verbal communication skills, and willingness to call and engage senior professionals

**We seek bright, positive, and flexible people who also**:

- Act with the highest integrity and professionalism in all their endeavours
- Demonstrate the ability and initiative to handle increasing responsibility over time
- Think creatively and focus on opportunities for accelerated growth
- Exhibit relentless attention to detail

**About GLG / Gerson Lehrman Group**

GLG is the world's insight network. Our clients rely on GLG's global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day).

GLG's industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company's culture.

Gerson Lehrman Group, Inc. ("GLG") is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.

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