Marketing Automation Specialist

2 weeks ago

Melbourne, Australia Aussie Broadband Full time

Join our team as a Marketing Automation Specialist and turn data into impactful customer experiences If you love crafting personalised campaigns, optimising journeys, and driving engagement with innovative tools, we want to hear from you.
- At Aussie Broadband we believe _difference _is something to celebrate. Being advocates for Inclusion and Diversity means our team can bring their whole selves to work and allows us to better represent our customers and the communities that we serve. As a proud _Equal Opportunity Employer_, supporting and celebrating difference is just one way that we demonstrate our value of ‘Be good to people’ everyday._
- Join us as we continue to grow and make a mark as the 5th largest telco in Australia_

Why work for Aussie?

Founded in regional Victoria almost 20 years ago, we are local from the ground up. What started in a living room in Morwell, has now expanded to every corner of Australia - we’re growing fast and not slowing down

Our fantastic culture lives and breathes our values:
- Don't be ordinary, be awesome- Think BIG- No bullsh*t- Be good to people- Have fun

We are proud to be a

B Corp Certified company

, which means we’re good to our people, our customers, and the planet by maintaining the highest standards for social and environmental performance, transparency, and accountability.

We care about our community through our

Pledge 1% commitment

,

sponsorship programs

and our paid staff community service leave offering.

But don’t just take our word for it - We have been named one of the top employers in Australia by

HRD magazine


The good stuff- 26 weeks paid parental leave for both primary and secondary caregivers (in addition to any government-paid leave)- Discounted internet up to the value of $109 per month- 20% off our Mobile services- Day to day benefits like flexible working arrangements, Employee Assistance Program (EAP), discounts with big names like Specsavers, HCF and many more- Celebrating you With monthly rewards and recognition- Internal training and resources for you to continue to learn, grow and achieve your career goals- Yearly allowance for amazing Aussie merch- Fitness Passport for access to multiple gyms and pools across Australia

Let’s talk about you

You bring a creative touch to crafting messages and a data-driven approach to optimizing performance. Knowledge of tools like Iterable is a big plus, and familiarity with HTML, CSS, and compliance guidelines sets you apart. If you understand the telco industry or have tertiary qualifications in marketing, even better

How will you support our “Why?”

At ABB, our “why” is to create exceptional experiences for our customers while driving innovation and performance in the telco space. As our Marketing Automation Specialist, you’ll be the engine behind our customer communication strategies, ensuring every touchpoint delivers value and builds trust.

Here’s how you’ll bring this vision to life:
- Optimize Customer Journeys: Use your expertise to understand, design, and enhance customer journeys, ensuring seamless interactions at every step.-
- Champion Acquisition and Retention: Develop strategies that attract new customers while retaining and nurturing existing ones, supporting long-term growth.- Own the Comms Calendar: Keep the marketing team aligned and accountable by managing the communications calendar with precision and foresight.- MarTech Expertise: Use tools like Iterable to nurture customer relationships at scale, integrating CRM and website data for informed decision-making.- Innovate and Lead: Bring fresh ideas to the table, explore new opportunities, and champion best practices across channels.- Collaborate Creatively: Work with the broader marketing team to craft messaging that resonates and drives engagement.- Data-Driven Decision Making: Collect, analyse, and interpret data to continually refine and improve performance.

Ready to join?

Even if you feel you don’t meet all the requirements, we’d still love to hear your story. We like to think outside the box with the people we hire.

If you have any questions, get in touch today with our team at

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