Operation Administrator

1 week ago

Welshpool, Australia Phoenix Source & Select Full time

Phoenix Source and Select are proud to announce our leader in the Material Handling and Access Equipment Industry and is committed to providing customers with quality products, professional advice and the best possible service.

A privately-owned national company with a proven track record of providing long term employment with world-class brands and facilities, this could be your opportunity for a rewarding next step in your career

Primary Responsibilities:

- Field front line calls from customers and technicians, open calls and direct to the appropriate responsible person
- Provide backup support and conduct duties of PMP Coordinator and Dispatch Coordinator as required
- Compile technician estimates, maintain Estimate Register and ensure accuracy before sending to customers, including ordering parts
- Collate all Warranty claims requiring processing for the business and send to Head Office for submission
- Ensure all fleet vehicles are maintained in line with maintenance schedules including new vehicle deliveries, service bookings, and disposal. Ensure inspections are conducted and logged
- Training coordination and technician inductions
- Collate toolbox documentation and distribute minutes following meetings
- Complete and submit SMV startup registrations
- Provide backend support for Service Manager and Call Centre staff as required
- Maintain various registers

About You:

- Certificate II and III Business Administration would be an advantage
- Ability to work with mínimal supervision
- Good written and oral communication skills
- Computer literate with excellent data and typing skills
- Team player
- General office and Interpersonal skills
- Attention to detail
- Professional presentation and telephone manner

What's on Offer:
Competitive market salary package commensurate to skills and experience level. The positive can-do environment in a large growing organisation.

An opportunity to expand your skills set with the best in the business This is a rare opportunity not to be missed.

**Job Types**: Full-time, Permanent

**Salary**: $60,000.00 - $65,000.00 per year

**Benefits**:

- Professional development assistance
- Salary packaging

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Welshpool, WA: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Service Coordinator: 2 years (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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