Account Management Executive

2 weeks ago


Southbank, Australia Xugar Full time

We're a team of young, friendly, results-hungry, and data-driven digital marketing professionals, based in Southbank. We're looking to grow our team.

If you have a data driven mindset and love to engage with people we have a great opportunity for you at Xugar, a young and growing team based in Southbank
- Southbank location with tram stop outside
- Career growth in SEO & Client Management
- People centric company culture

**What you'll be doing**
- Managing both new and existing client relationships.
- Developing strategies, plan, and report on digital projects, both new and ongoing.
- Overseeing the entire project lifecycle.
- Handling the technical queries of clients in projects.
- Making sure clients receive requested products and services in a timely fashion.
- Communicating client needs and demands to employer company.
- Forecasting and tracking client account metrics.
- Managing projects within client relationships, working to carry out client goals while meeting company goals.
- Utilise analytics to drive campaign effectiveness and deliver strategic insights.
- Collaborate closely with both internal team members and external partners to craft seamless digital experiences.

**You'll need to...**
- In-depth understanding of digital production, marketing channels, and platforms, including paid media and SEO.
- Proven experience in digital marketing industry.
- Background in account management or comprehensive project management.
- Have the technical understanding of SEO (strategy, on/off-page): track/analyze SEO performance, lead/implement technical SEO audits, research/take initiatives on new SEO practices.
- Have knowledge of Google Analytics, Search Console, Tag Manager and Google Business Profile optimisation, pretty good with WordPress/Shopify CMS, Magento, Neto & okay with coding languages (CSS, PHP. HTML).
- Have understanding of other digital marketing specialities eg SEM, CRO, CRM and digital advertising
- Be a great communicator ie excellent spoken/written English
- Be well-organised ie able to monitor progress and adapt quickly, make quick decisions and set priorities.
- Have the ability to juggle among multiple accounts.
- Account Management experience in digital agency is preferred.

Xugar values diversity and believes it is a real strength across our teams. We strive to create an inclusive environment where all experiences and perspectives are valued and used to build our products/services and strengthen our culture.

**Must have Australian working rights & able to work onsite.**

Pay: $55,000.00 - $70,000.00 per year

**Benefits**:

- Free food
- Gym membership
- Work from home

Schedule:

- Monday to Friday

**Experience**:

- Relationship management: 1 year (required)
- Digital marketing Agency: 1 year (required)

Work Authorisation:

- Australia (required)

Work Location: In person


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