Account Manager

5 months ago

Southbank, Australia Leo Burnett Full time

**Account Manager**

**About us**:
We believe that creativity is the most powerful asset in business today.

Our ability to create fresh, original, disruptive, transformative ideas comes from a deep understanding of human behaviour. It’s what we bring to every business problem.
We call it HumanKind thinking. It’s not about customers or consumers; we start with people and their behaviour. And we use all our intelligence, design thinking, digital innovation, and customer experience capabilities to shape that thinking into behaviour and business-changing solutions.

**Job description**:
**Interested? Let's share the perks**:
Be a part of the Publicis Groupe family, one of the world’s most progressive and dynamic

modern communications businesses, enjoying all the perks that come with our network

offering:

- A comprehensive Wholeself program supporting Physical, Mindful and Financial wellbeing
- A creative, fun and rewarding office environment backed up by our Publicis
- Liberté flexibility approach “working your way, with us”
- Access to our Global AI Platform, Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network
- Extensive Learning & Development opportunities, including more than 15,000 learning programs via our online learning platform Marcel Classes
- A culture of open feedback and guidance to achieve your goals through our Career Conversations program
- A committed Diversity, Equality and Inclusion strategy driven through our Viva Women, Égalité, enABLE and Embrace (reconciliation action plan) programs
- Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year
- Parental leave policy with up to 18 weeks paid primary carer leave and generous secondary carer benefits
- Access to counsellors, psychologists and professionals through Sonder - an all-in-on digital wellbeing technology platform designed to support psychological, medical & safety needs

**You'll be responsible for**:
**People**:

- Support the team by taking responsibility for day-to-day operations of campaigns in progress and provide ongoing feedback to your team
- Support the account team in the development of client business by being involved in brainstorming, suggesting ideas and solutions
- Develop and maintain an excellent rapport with your day to day client contacts, both over the phone and face to face
- Develop and maintain excellent relations with other agency departments to ensure client delivery

**Product**:

- Execute assigned campaigns on a day-to-day basis, liaising with internal departments and the client in order to progress jobs through the agency
- Arrange regular client status/monthly meetings and produce status and contact reports
- Own and manage internal and external client WIPs
- Prepare creative, print production, and artwork briefs accurately
- Assist the Account Director in monitoring competitors and market place and an understanding of client’s business
- Assist in the day to day delivery of outstanding client service by:

- Proactively managing job schedules including liaison with other agency and client departments
- Understanding agency systems
- Checking the quality of all agency work before presenting it

**Profit**:

- Work with agency departments to produce campaign estimates and demonstrate a clear understanding of budgeting requirements
- Prepare invoicing, maintain finance trackers, minimise debtors and follow up with clients for payment where necessary
- Confidently manage finance across monthly JDRs and weekly finance trackers

**The person we're looking for is**:

- Minimum 3 years advertising agency experience in account service
- Experience working in production or with telecommunications, financial, insurance clients is advantageous for this role
- Tertiary qualified in a communications/marketing discipline or with recognised Advertising course preferred
- Organisation, communication, administrative, interpersonal skills
- Project management skills and negotiation- Diversity. Inclusion. Equity. More than just words, these are part of our DNA. At Publicis Groupe we are committed to the inclusion and recognition of all people; regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate in. We value diversity and the skills, knowledge and experience that difference brings to our culture and solutions._

**_ Uniqueness is powerful; without it we wouldn’t be where we are today. So be you - we like it that way._

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