Account Manager

5 months ago

Southbank, Australia Leo Burnett Full time

**Job Description** JOB DESCRIPTION**

**LEO BURNETT**

**TITLE: Account Manager**

**INTERESTED? LET'S SHARE THE PERKS**:
Be a part of the Publicis Groupe family - one of the world’s most progressive and dynamic modern communications businesses enjoying all the perks that come with our network offering:

- A comprehensive Wholeself program supporting Physical, Mindful and Financial wellbeing
- Extensive Learning & Development opportunities, including more than 15,000 learning programs via our online learning platform Marcel Classes
- Our Publicis Liberté flexible working approach and an industry leading parental leave policy with up to 18 weeks paid primary carer leave and generous secondary carer benefits
- Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year
- A culture of open feedback and support to reach your goals through our My Performance Conversation program
- Access to our Global AI Platform, Marcel, connecting Publicis Groupe employees with opportunities for advancement and collaboration with our global network
- Confidential 24 hour support via our Employee Assistance Programme

**People**:

- Support the team by taking responsibility for day-to-day operations of campaigns in progress and provide ongoing feedback to your team
- Support the account team in the development of client business by being involved in brainstorming, suggesting ideas and solutions
- Develop and maintain an excellent rapport with your day to day client contacts, both over the phone and face to face.
- Develop and maintain excellent relations with other agency departments to ensure client delivery.

**Product**:

- Execute assigned campaigns on a day-to-day basis, liaising with internal departments and the client in order to progress jobs through the agency.
- Arrange regular client status/monthly meetings and produce status and contact reports.
- Own and manage internal and external client WIPs
- Prepare creative, print production, and artwork briefs accurately.
- Assist the Account Director in monitoring competitors and market place and an understanding of client’s business.
- Assist in the day to day delivery of outstanding client service by:

- Proactively managing job schedules including liaison with other agency and client departments.
- Understanding agency systems.
- Checking the quality of all agency work before presenting it

**Profit**:

- Work with agency departments to produce campaign estimates and demonstrate a clear understanding of budgeting requirements.
- Prepare invoicing, maintain finance trackers, minimise debtors and follow up with clients for payment where necessary.
- Confidently manage finance across monthly JDRs and weekly finance trackers.

**Desired Skills and Experience**
- Minimum 3 years advertising agency experience in account service
- Experience working in production or with telecommunications, financial, insurance clients is advantageous for this role
- Tertiary qualified in a communications/marketing discipline or with recognised Advertising course preferred
- Organisation, communication, administrative, interpersonal skills
- Project Management Skills and Negotiation- Diversity. Inclusion. Equity. More than just words, these are part of our DNA. At Publicis Groupe we are committed to the inclusion and recognition of all people; regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate in. We value diversity and the skills, knowledge and experience that difference brings to our culture and solutions._

**_ Uniqueness is powerful; without it we wouldn’t be where we are today. So be you - we like it that way._

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