Technical Support Coordinator

3 weeks ago


East Melbourne, Australia Fuse Recruitment Full time

**East Melbourne VIC 3002**

**$75000 - $85000 per annum**

**Full time**
- Our client, a prominent player in the insurance sector, is seeking a dedicated Technical Support Coordinator to provide critical IT support to their businesses. This role plays a pivotal part in ensuring the smooth operation of IT services for all locations in Australia and overseas operations.**Benefits**:

- Competitive salary package with performance-based incentives.
- Collaborate with industry experts and strategic partners.
- Supportive work culture promoting work-life balance.
- Opportunities for career advancement and skill enhancement

**Key Accountabilities**:

- Provide L1/2 Desktop support for incidents and work requests.
- Manage end user support, desktop operating systems, and Active Directory administration.
- Support Remote Desktop Services, network access, and desktop productivity software.
- Deploy and manage devices, ensuring desktop security and assisting with software installations.
- Prioritize and action incidents and requests promptly within agreed targets and SLAs.
- Coordinate with end users to enhance customer experience.
- Assist in policy, standards, and procedure development, contributing to the business case development process.
- Contribute to Disaster Recovery and IT Service Continuity plan improvement.
- Collaborate with support team members on BAU and Project activities.
- Manage user access lifecycle and provide statistics for forecasting budgets.
- Undertake post-incident reviews for priority incidents and provide regular activity reports to management.

**Technical Competencies**:

- Proven background configuring, supporting, and managing Windows environments.
- Ability to work effectively in a team.
- Consistent results delivery, even with mínimal supervision.
- Strong customer service focus and empathy.
- Excellent verbal and written communication skills.
- Ability to work within targets and deadlines.
- Adherence to guidelines and processes.
- Problem-solving skills with the ability to escalate as appropriate.
- Good knowledge of the organisation’s technical environment and operating platforms.
- At Fuse IT & Digital, we specialise in recruitment for the IT & Digital industries and actively source for a broad range of established clients. If you are a Developer, Business Analyst or any other IT professional looking for your next opportunity, we’d love to hear from you._
- If you know someone looking for a job, refer them to us and we’ll give you $500* if we find them a new role_
SCR-sean-ghadri
- #ChooseFuse

**Consultant**:
**Sean Ghadri**:
**Director of IT & Digital**:

- 0432 251 228
-

**Reference number**:
BH-29547



  • East Melbourne, Australia Fuse Recruitment Full time

    East Melbourne VIC 3002$ $85000 per annumFull time Our client, a prominent player in the insurance sector, is seeking a dedicated Technical Support Coordinator to provide critical IT support to their businesses. This role plays a pivotal part in ensuring the smooth operation of IT services for all locations in Australia and overseas operations.Benefits:...


  • Melbourne, Victoria, Australia Technical Concept GmbH Full time

    Hoxlp Recruitment and Staffing - Melbourne, VICIT Source: uWorkin JOB DESCRIPTION An opening exists to join a leading Australian firm consisting of a highly skilled team looking for a intern to have a boost start on their career.Our Melbourne based client are looking to hire an ambitious IT intern for their open IT Technical Support position. Your job will...


  • East Melbourne, Australia Advance Support Coordination Full time

    **NDIS Support Coordinator** At Advance Support Co we are passionate about providing exceptional support coordination services to our clients. We currently looking for an experienced support coordinator to join our team. You will be working with an existing caseload and really need to be able to hit the ground running. You may be someone looking for a a...


  • East Melbourne, Australia Advance Support Coordination Full time

    **NDIS Support Coordinator** At ASC we are a passionate about providing exceptional support coordination services to our clients. We currently have a fantastic opportunity for 2 Support Coordinators with similar values to join our team. You will be working with a manageable caseload of NDIS participants to support them to build capacity and implement...


  • Melbourne, Victoria, Australia Technical Concept GmbH Full time

    Vestas Australia has a fantastic role currently vacant for a Technical Planning Engineer to work within the renewable energy industry. The service operations team maintains a large number of Wind Farms across Australia and New Zealand.As a Technical Planning Engineer, you will provide the best technical solution proposal for turbine maintenance so each...


  • Ringwood East, Australia Support Well Full time

    At Support Well we promotes a high quality of life to clients. we are currently looking for a NDIS Support Coordinator who are passionate about delivering high-quality service. As a Support Coordinator, you will assist with Ndis participants in existing support, building their capacity and achieving their Ndis goals. A typical tie in the life of Support...


  • Melbourne, Victoria, Australia Technical Concept GmbH Full time

    Administration & Technical Support - Six Degrees Executive Six Degrees Executive - Melbourne, VIC JOB DESCRIPTION About the company:Six Degrees Executive has partnered with Bucher Municipal as they recruit a Software/Automation Engineer to join their Melbourne based Engineering team. This newly created permanent role will have a strong focus on custom...


  • Melbourne, Australia Amazon Support Services Pty Ltd - D05 Full time

    Are you inspired by invention? Is problem-solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Amazon Robotics are seeking candidates with a passion for learning, technology, and complexity that are always curious how things really work to join our rapidly expanding Robotics Technical Support team as...


  • Melbourne, Australia Amazon Support Services Pty Ltd - D05 Full time

    Are you inspired by invention? Is problem-solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Amazon Robotics are seeking candidates with a passion for learning, technology, and complexity that are always curious how things really work to join our rapidly expanding Robotics Technical Support team as...


  • Melbourne, Australia Amazon Support Services Pty Ltd - D05 Full time

    Are you inspired by invention? Is problem-solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Amazon Robotics are seeking candidates with a passion for learning, technology, and complexity that are always curious how things really work to join our rapidly expanding Robotics Technical Support team as...

  • Support Coordinator

    2 weeks ago


    Melbourne, Australia Sunflower Support Services Full time

    **ONLY APPLY IF YOU HAVE PREVIOUS EXPERIENCE IN DELIVERING SUPPORT COORDINATION** Sunflower Support Services is looking for an experienced Support Coordinator. Sunflower Support Services is an organization, providing mental health support to people with mental health and disabilities who need support with their daily activities. You get to choose the...

  • Support Coordinator

    4 weeks ago


    Melbourne, Australia Sunflower Support Services Full time

    Sunflower Support Services is looking for an experienced Support Coordinator. Sunflower Support Services is an organization, providing mental health support to people with mental health and disabilities who need support with their daily activities. You get to choose the hours and days you wish to work and you decide on the caseload you are happy with. You...

  • Technical Coordinator

    2 months ago


    Melbourne, Australia Sharp & Carter Full time

    Opportunity to develop and grow career - Work alongside a supportive team - Based in the South East of Victoria **About the Company** Join a dynamic and innovative team in the heart of the south east of Victoria’s thriving manufacturing sector. They are a leading player in the industrial service industry, committed to excellence and continuous...

  • Technical Support

    2 months ago


    East Melbourne, Australia IXOM Full time

    East Melbourne, VIC, AU, 3002- PermanentIXOM is a market leader in water treatment and chemical distribution in Australia and New Zealand, with a growing presence in Southeast Asia and America. With more than 1,000 employees across 14 countries, we provide chemical solutions to many industries, including food & beverage, dairy and water. We are part of your...

  • Support Coordinator

    6 days ago


    Melbourne, Victoria, Australia Sunflower Support Services Full time

    Sunflower Support Services is looking for an experienced Support Coordinator.Sunflower Support Services is an organization, providing mental health support to people with mental health and disabilities who need support with their daily activities.You get to choose the hours and days you wish to work and you decide on the caseload you are happy with. You also...


  • Melbourne, Victoria, Australia RMIT VN Full time

    Overview: Fulltime, Continuing position Salary HEW 7 + 17% Superannuation and Flexible Working Arrangements Based at the Melbourne CBD campus, but may be required to work and/or be based at other campuses of the UniversityAbout YouThis exciting employment opportunity is ideal for someone with at least 4 years of experience in a technical, fabrication or...

  • Technical Support

    5 days ago


    East Melbourne, Australia IXOM Full time

    East Melbourne, VIC, AU, 3002- PermanentIXOM is a market leader in water treatment and chemical distribution in Australia and New Zealand, with a growing presence in Southeast Asia and America.With more than 1,000 employees across 14 countries, we provide chemical solutions to many industries, including food & beverage, dairy and water. We are part of your...

  • Support Coordinator

    2 weeks ago


    Melbourne, Australia Recovery Plus Support Full time

    We are looking for an experienced customer service coordinator to be responsible for a team of representatives who will offer excellent customer service. You will ensure that the team is compliant with the policies and procedures of the organization and offer consistency in service delivery. You will oversee the work of every member of your team and assist...

  • Case Manager

    3 weeks ago


    Melbourne, Australia SUPPORT NEST Full time

    **Job Description: Integrated Case Manager & Support Coordinator** **Company: SUPPORT NEST** **Location: Sunshine VIC 3020** **, Permanent** **Salary: $70,000 - $85,000 per year** **Ability to Commute/Relocate: Sunshine VIC 3020 (required)** **About SUPPORT NEST**: **SUPPORT NEST** is a visionary organization in Victoria, dedicated to providing...

  • Technical Coordinator

    2 weeks ago


    Melbourne, Australia AESOP Corporate Full time

    For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations. We aim to strike the right balance between people, planet and...