Technical Support Engineer, Amazon Robotics Technical Support

About the RoleWe are seeking a skilled and experienced Robotics Technical Support Specialist to join our team at Amazon Robotics. As a member of our global support team, you will be responsible for providing technical assistance and resolving complex issues related to robotic systems.Key Responsibilities:Deep-dive analysis of technical issues escalated by...

DESCRIPTIONAre you inspired by invention? Is problem-solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Amazon Robotics are seeking candidates with a passion for learning, technology, and complexity that are always curious how things really work to join our rapidly expanding Robotics Technical...

Job SummaryWe are seeking a highly skilled Technical Support Engineer to join our Amazon Robotics team in Melbourne. As a key member of our technical support team, you will be responsible for providing exceptional technical support and assistance to our customers. This is an excellent opportunity to join a dynamic and growing company with a strong commitment...

Are you inspired by invention? Is problem-solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Amazon Robotics is seeking a leader with a passion for technology, that can easily make connections, are always curious how things really work, and are up for the challenge found in a deeply complex, but...

Bachelor’s degree in Computer Science, Information Technology or related fields. - 4+ years of management or direct team leader experience in a similarly complex technical support environment (6+ FTEs). - Proven track record in of design, implementation and optimisation of metrics, KPIs, SLAs etc. - Ability to analyze processes and information, identify...

Bachelor’s degree in Computer Science, Information Technology or related fields. - 4+ years of management or direct team leader experience in a similarly complex technical support environment (6+ FTEs). - Proven track record in of design, implementation and optimisation of metrics, KPIs, SLAs etc. - Ability to analyze processes and information, identify...

Job DescriptionAmazon Robotics is seeking a skilled Technical Support Engineer to join our rapidly expanding Robotics Technical Support team. As a key member of our team, you will be responsible for deep-diving, analyzing, and resolving technical issues that are escalated by our various facilities.Key Responsibilities:Deep-dive, analyze, mitigate or resolve...

About the RoleWe are seeking a highly skilled Robotics Change Management Engineer to join our team at Amazon Support Services Pty Ltd - D05. This role is a fantastic opportunity for an experienced professional to utilize their technical expertise in system configurations, service integrations, and testing of software deployed at Amazon Installations around...

Amazon is seeking an experienced Senior Robotics Support Specialist to join our team. As a key member of our robotics support team, you will be responsible for providing technical expertise and support for our robotic systems. We are looking for someone with strong technical skills and experience in robotics, software engineering, and customer service.About...

We are seeking a highly skilled and experienced Senior Robotics Technical Support Specialist to join our rapidly expanding team in Australia. In this role, you will be responsible for providing remote technical support via tickets, phone, and chat mediums to customers worldwide.Key Responsibilities:Deep-dive into complex technical issues, analyze, mitigate...

Key ResponsibilitiesProvide technical support and assistance to customers via phone, email, and chat mediums.Collaborate with on-site robotics technicians and engineers to troubleshoot and resolve technical issues.Participate in live troubleshooting sessions via conference bridge to resolve critical issues affecting the customer experience.Contribute to the...

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart global team of doers that work passionately to apply cutting edge advances in robotics and software to solve...

DESCRIPTIONAre you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart global team of doers that work passionately to apply cutting edge advances in robotics and software to...

About the Role:We are seeking an experienced Technical Leadership Manager to lead our Robotics and Automation team in Melbourne, Australia. As a manager, you will be responsible for recruiting, coaching, and mentoring a team of engineers to resolve technical issues and maintain Amazon's robotic services, applications, and platforms.Key...

About the RoleThis is a full-time position offering a competitive salary of $120,000 - $150,000 per annum, plus superannuation and other benefits. The successful candidate will have a relevant Bachelor's degree or equivalent combination of education and experience. Three years of technical support experience supporting enterprise systems, platforms, or...

About the RoleWe are seeking a seasoned Engineering Project Manager to lead the capacity, capital planning, and project execution for our Australian and Japanese fulfillment network.This is an exceptional opportunity to manage the critical path for robotics deployment and contribute to delivering network capacity on time. As part of Amazon's continued growth...

DESCRIPTIONAs a part of Amazon’s continued growth in the APAC region Amazon Robotics Deployment team are seeking an experienced and business oriented Engineering Project Manager to lead the capacity, capital planning and project execution for the continued expansion of our Australian and Japanese fulfillment network. This is your opportunity to manage the...

About Amazon RoboticsWe are a global team of innovators who work together to apply cutting-edge robotics and software solutions to real-world challenges. Our mission is to transform customer experiences worldwide by inventing new improvements every day.As a key member of our team, you will contribute to system configurations, service integrations, and...

Job SummaryWe are seeking a skilled Robotics Change Management Engineer to join our team at Amazon Support Services Pty Ltd - D05. This role will involve working on system configurations, service integrations, and testing of software deployed at Amazon Installations around the world.About the RoleYou will drive Robotics fleet retrofit projects to improve the...

Job OverviewAt Amazon, we are seeking a highly skilled Robotics Support Specialist to join our team. This is an exciting opportunity to develop and maintain software applications using Java and Agile methodologies.Key ResponsibilitiesDesign and develop software components using Java and related technologies.Collaborate with cross-functional teams to identify...