Senior Technical Operations Coordinator

1 month ago


Melbourne, Victoria, Australia Options Consulting Group Full time
Service Excellence Opportunity

We are seeking a highly motivated and skilled Service Coordinator to join our team at Options Consulting Group.

About the Role
  • This is a challenging role that requires excellent organisational and time management skills, as well as the ability to build rapport with co-workers and customers.
  • You will be coordinating a team of contract technicians, providing technical support to retailers, service agents, projects and end users.

The ideal candidate will have previous knowledge of HVAC/Hydronic systems along with a restricted electrical license and exceptional problem-solving skills.

Key Responsibilities
  1. Coordinating a team of contract technicians to ensure efficient delivery of services.
  2. Providing technical support to retailers, service agents, projects and end users.
  3. Managing spare parts and stock control.
  4. Providing technical product training to customers as required.
Requirements
  • Previous experience in a similar role or relevant industry.
  • Strong technical knowledge of HVAC/Hydronic systems.
  • Restricted electrical license.
  • Exceptional organisational and time management skills.
  • Excellent communication and interpersonal skills.

The estimated salary for this position is around $85,000 - $110,000 per year, depending on experience. If you are a self-motivated individual with a strong work ethic and a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.



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