Account Manager

3 days ago

Fortitude Valley, Australia flip Full time

Are you the kind of person who can chat to anyone, likes to be organised and truly loves being a part of a team that produces impactful, interesting, fun, weird and wonderful work?Then we’re looking for you

Our Client Success team is growing and we’re searching for a savvy full time Account Manager to join us. You’ll be reporting to our General Manager, with mentorship from our Head of Strategy.You will be the magical link between our clients and our internal team. You’ll have a passion for delivering impressive work, building real relationships and have an eye for opportunity mining with new and existing clients.

You know how to get $h*t done and are willing to have tough conversations when (rarely) needed. Our cultural offering is something we really care about at Flip. We offer a hybrid working model, team lunches every friday, as well as additional Flip holidays, making some of your public holiday weekends that little bit longer.At Flip we craft creative with heart and develop digital with backbone. Our clients love us and we love them and we take pride in building friendly, honest relationships and an environment that is welcoming and supportive of everyone.

Our values are: foster collaboration; growth; work with purpose; experimentation and accountability and trust. They form the foundations of who we are as an agency and we’re looking for someone that knows these things are important too.

**What you will spend your time doing**:

- Being the voice of your clients in the agency
- Managing a portfolio of client accounts and monitoring the ongoing activities related to them
- Managing the delivery of on time and on budget digital projects and integrated campaigns
- Taking and giving briefs, synthesising information and requirements
- Conducting meetings with the clients as well as informing them about the current work status of their projects
- Having a broad strategic understanding of your clients and where they want to go
- Proactively identifying and solving problems before they arise, you’re a real troubleshooter
- Managing budgets and finances to ensure accurate reporting and timely invoicing
- Building and maintaining strong relationships with stakeholders and becoming a trusted extension of each team
- Rolling out a variety of Wordpress and campaign projects
- Establishing relationships with new clients and maintaining and nurturing business relationships with existing clients
- Communicate and identify areas of growth and opportunity
- Proactively recommend improvements in process and client success delivery
- Cultural contributor and an absolute advocate for our values
- Working with our Head of Strategy on new business pitches and opportunities
- Working with our client to create solid briefs with clear objectives and outcomes
- Developing project budgets, detailed scopes of work and timelines
- Being the link between our clients and our internal team to ensure the best outcomes possible.
- Ensuring that deliverables meet the expectations of the client and their business needs

**What you’ve got**:

- Client facing and stakeholder management experience
- Agency experience
- Outstanding oral and written communication skills
- The ability to scope and deliver digital and integrated campaign projects
- Digital experience with WordPress or other CMS platforms
- You live by the mantra that there is always a way and no is not an option
- Up to date with advertising best practices is an added bonus
- Team player - working with broader team & “Chip In” and help out their colleagues when they have capacity
- You know that whatever the question, solutions are always the best answer
- You believe there really is no “I” in team and; that collaborating with internal teams will deliver the best possible results for our clients

**About us**:
Flip is an award-winning, independent, full service creative and digital agency that has operated in South East Queensland since 2007. Led by founder and Director Andrew Welstead, we’re a happy team of over 25 full time digital, creative, strategic, project management and technical specialists.We work with a wide range of clients across a variety of industries, including: education, finance & banking, retail, hospitality, entertainment & arts, construction, local, state & federal government, resources, travel, health and much more.

**Salary**: $70,000.00 - $100,000.00 per year

**Benefits**:

- Free drinks
- Free food
- Work from home

Schedule:

- 8 hour shift

**Experience**:

- agency: 1 year (preferred)

Work Authorisation:

- Australia (required)

Work Location: Hybrid remote in Fortitude Valley, QLD 4006

  • Accounts Receivable Officer

    2 weeks ago

    Fortitude Valley, Australia Cornerstone Medical Recruitment Internal Account Full time

    Join our community in this customer service driven role within the finance team - Vibrant, dynamic office environment, helping our hardworking healthcare workers - Great benefits including quarterly RDO's, team building events and 4:30pm finish When Cornerstone Medical Recruitment (CMR) launched in 2012, it was with a single mission in mind: to truly impact...

  • Accounts Receivable Officer

    1 week ago

    Fortitude Valley, Queensland, Australia Cornerstone Medical Recruitment Internal Account Full time

    Join our community in this customer service driven role within the finance team Vibrant, dynamic office environment, helping our hardworking healthcare workers Great benefits including quarterly RDO's, team building events and 4:30pm finishWhen Cornerstone Medical Recruitment (CMR) launched in 2012, it was with a single mission in mind: to truly impact the...

  • Finance Officer

    2 weeks ago

    Fortitude Valley, Australia Cornerstone Medical Recruitment Internal Account Full time

    Full Time + Permanent Opportunity | Vibrant Fortitude Valley office - $1500 per year Professional Development Allowance - Quarterly RDO's | Team building events | 4:30pm finish! When Cornerstone Medical Recruitment (CMR) launched in 2012, it was with a single mission in mind: to truly impact the healthcare of Australians. As we expand our finance team, we...

  • Account Manager

    3 weeks ago

    Fortitude Valley, Australia KERRIDGE COMMERCIAL SYSTEMS CORP Full time

    inspHire is a business within the Kerridge Commercial Systems Group (KCS) and boasts global recognition as a specialist software provider; delivering fully integrated trading and business management solutions to companies in the rental industry - wherever they are in the world. With a unique depth of knowledge and experience in the rental industry, inspHire...

  • Sr. Account Manager/ Account Manager

    5 days ago

    Fortitude Valley, Australia ABB Australia Full time

    Sr. Account Manager/ Account ManagerAt ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.Your role...

  • Sr. Account Manager/ Account Manager

    24 hours ago

    Fortitude Valley, Australia ABB Australia Full time

    Sr. Account Manager/ Account ManagerAt ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.nullYour...

  • Sr. Account Manager/ Account Manager

    8 hours ago

    Fortitude Valley, Queensland, Australia ABB Full time

    Sr. Account Manager/ Account ManagerAt ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.Write the next chapter of your ABB story.This is a...

  • Account Manager

    3 weeks ago

    Fortitude Valley, Queensland, Australia ABB Full time

    Account Manager - Energy SolutionsTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Account Manager

    3 weeks ago

    Fortitude Valley, Queensland, Australia ABB Full time

    Account Manager - Energy SolutionsTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Account Manager

    3 weeks ago

    Fortitude Valley, Queensland, Australia ABB Full time

    Account Manager - Energy SolutionsTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Account Manager

    3 weeks ago

    Fortitude Valley, Queensland, Australia ABB Full time

    Account Manager - Energy SolutionsTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Account Manager

    1 month ago

    Fortitude Valley, Queensland, Australia ABB Full time

    Account Manager - Energy SolutionsTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Account Manager

    1 month ago

    Fortitude Valley, Queensland, Australia ABB Full time

    Account Manager - Energy SolutionsTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Account Manager

    3 weeks ago

    Fortitude Valley, Australia HITACHI ENERGY AUSTRALIA PTY LTD Full time

    Description : Mission statement: This position will sell Hitachi Energy products and solutions at named accounts to achieve order budgets Specific focus on mining, transport and power generation customers in the allocated geography. Develop, implement and manage the account(s) strategy focused on growth, profitability and customer satisfaction....

  • Credit Control Officer

    3 weeks ago

    Fortitude Valley, Australia Cornerstone Medical Recruitment Internal Account Full time

    Join our community in this customer service driven role within the finance team - Vibrant, dynamic office environment, helping our hardworking healthcare workers - Great benefits including quarterly RDO's, team building events and 4:30pm finish When Cornerstone Medical Recruitment (CMR) launched in 2012, it was with a single mission in mind: to truly impact...

  • Group Account Manager

    1 week ago

    Fortitude Valley, Australia ABB Full time

    **Group Account Manager**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Credit Control Officer

    1 week ago

    Fortitude Valley, Queensland, Australia Cornerstone Medical Recruitment Internal Account Full time

    Join our community in this customer service driven role within the finance team Vibrant, dynamic office environment, helping our hardworking healthcare workers Great benefits including quarterly RDO's, team building events and 4:30pm finishWhen Cornerstone Medical Recruitment (CMR) launched in 2012, it was with a single mission in mind: to truly impact the...

  • Account Manager

    3 weeks ago

    Fortitude Valley, Australia Global Payments (Beamery) Full time

    **Description**: **About Us** Through local expertise and global scale, we at **Global Payments** Oceania deliver market-leading technology solutions through five regional sub-brands — Eway, Ezidebit, Sentral, Pigeonhole Software and Storman. Collectively, these brands are anchored by Global Payments, a world leader in payments and software solutions and...

  • Account Manager

    3 weeks ago

    Fortitude Valley, Australia Global Payments Full time

    Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results....

  • Key Account Manager

    2 months ago

    Fortitude Valley, Australia ABB Full time

    **Key Account Manager**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...