Client Support Officer

4 weeks ago

Canberra, Australia ACT Government Full time

**Client Support Officer**
**Full-time Temporary with a Possibility of Permanency**:
**Closes: 01 March 2023**:
**Classification**: Administrative Services Officer Class 4
**Salary**: $76,255 - $82,566 plus superannuation
**Position No**: 17445 - 0284Y
**Directorate**: Canberra Health Services
**Advertised (Gazettal date)**: 14 February 2023

**Our Vision**: creating exceptional health care together

**Our Role**: to be a health service that is trusted by our community

**Our Values**: Reliable, Progressive, Respectful and Kind

**POSITION OVERVIEW**

The Division of Women, Youth & Children provides a broad range of primary, secondary and tertiary health services to children, young people, families and women in the ACT and surrounding regions. The Division provides family centred, multidisciplinary services at Canberra Hospital and in Community Health Centres, client homes, schools and Child and Family Centres. These services include:

- Women’s Health Service
- Maternal and Child Health Program
- School Team - High School Immunisations and Health Checks
- Children at Risk Health Unit
- Community Paediatric and Child Health Service

Reporting to the Administration Manager, this position contributes to the daily support of Women’s Health Service, both back and front of house. This role requires a high level of time management skills with an ability to liaise effectively with staff at all levels.

**ABOUT YOU**

**Behavioural Capabilities**
- Ability to collaborate with team members to share appropriate information to achieve shared goals.
- Adaptability to accommodate change and new ideas.
- Willingness to go the extra distance in delivering services to our clients.

**Position Requirements/Qualifications**:
Desirable:

- Ability to type with speed and efficiency.
- Hold a current driver’s license.
- Have an understanding of how the National Standards and Quality Health Service (NSQHS) indicators align with this role.
- Fulfil the responsibilities of this role as detailed in the CHS Exceptional Care Framework, Clinical Governance Framework, Partnering With Consumers Framework and all other related frameworks.
- Undergo a pre-employment National Police Check.

**Note**:
This is a temporary position available immediately for six months with the possibility of extension and/or permanency.

**Career interest categories**:
Administration and Governance
Customer Services and Information

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