Client Engagement Officer

1 week ago


Canberra, Australia SB Recruitment Full time

**Salary**:

- $52.00 - $52.00 Hour plus Super
- **Contract Type**:

- Temporary
- **Location**:

- Canberra - ACT
- **Industry**:

- Call Centre & Customer Service
- **Contact Name**:

- Kymberlea Pellizzon
- **Contact Phone**:

- 02 9002 5000
- **Date Published**:

- 30-Jan-2024
- **The Company..**

Our client is a well-established Department within the ACT Government. Their team is dedicated to providing support and strengthening the broader community. They are committed to excellence as they strive to meet client outcomes and respond to individual needs.

The Department is currently seeking a dynamic and driven Client Engagement Officer to work within their diverse team based in Belconnen on a 3 month contract. This business unit is focused on Client Support and will require someone who is passionate about the community and providing exceptional customer service.

**The Benefits..**
- Opportunity to work for a large and well-established Government Organisation
- Office close to local shops and cafes
- 3-month contract opportunity

**The Job..**

Reporting through to a supervisor, you will be responsible for the following duties:

- Responding to and managing complaints and client concerns.
- Liaising with internal and external stakeholders as required.
- Maintaining accurate records and file management across a variety of databases.
- Escalating and referring clients to additional services as required.
- Ensuring compliance with legislation, policy and business unit standards.

**You..**

To be successful in this opportunity, you must have experience in the following areas & possess the below personal qualities:

- Minimum 5 years of experience working within the housing or community services sectors.
- Excellent customer service and problem-solving skills.
- Clear and concise written and verbal communication skills.
- Ability to confidently work across multiple systems and databases.
- Great organisation skills and ability to stay focused in a high-volume environment.

**How to apply..**



  • Canberra, Australia Chandler Macleod Full time

    **Location** *** - Canberra, Australian Capital Territory - **Category** *** - Executive - **Salary** - $52.19 AUD - $52.19 AUD Hourly - **Posted** - 30-Jan-2024 - **Work type** - Full Time - **Contact** - Jess Kaur - **Reference** - BH-156499 -As one of the Australia’s largest providers of human resources solutions, Chandler Macleod has a proven track...


  • Canberra, ACT, Australia Chandler Macleod Full time

    Location***- Canberra, Australian Capital Territory- Category***- Executive- Salary- $52.19 AUD - $52.19 AUD Hourly- Posted 30Jan2024- Work type Full Time- Contact Jess Kaur- Reference BH156499As one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies....


  • Canberra, Australia Manpower Full time

    We are now seeking client Engagement Officer for state government client in Canberra to commence initial 3 months contract with possibility of extension **What to expect**: - Provide high quality frontline client-centred service delivery and support - Respond to client concerns and complaints - Manage files, records, and tracks progression of all...


  • Canberra, ACT, Australia SB Recruitment Full time

    The Company Our client is a well-established Department within the ACT Government. Their team is dedicated to providing support and strengthening the broader community. They are committed to excellence as they strive to meet client outcomes and respond to individual needs.The Department is currently seeking 3x enthusiastic Client Engagement Officers to work...


  • Canberra, ACT, Australia chandlermacleod Full time

    As one of the biggest providers of HR solutions in Australia, Chandler Macleod has a strong reputation for unlocking potential in individuals and businesses. For over four decades, Chandler Macleod's recruitment division has been linking innovative projects and employers with exceptional business professionals.Our client is looking to hire a Senior Client...


  • Canberra, ACT, Australia Easy Authoring Full time

    3 months contract role with possible extension. Attractive hourly pay rate up to $52.19/hour + Super. Work location: Canberra office. PURPOSE OF THE ROLE:You will deal with clients either in-person, by email or telephone and sound communication skills are required to deal with different situations which may arise. You will be responsible for responding to...


  • Canberra, Australia SB Recruitment Full time

    The Company Our client is a well-established Department within the ACT Government. Their team is dedicated to providing support and strengthening the broader community. They are committed to excellence as they strive to meet client outcomes and respond to individual needs.The Department is currently seeking 3x enthusiastic Client Engagement Officers to...


  • Canberra, Australia Easy Authoring Full time

    **3-months contract role with possible extension.**: - **Attractive hourly rate of $52.19/ hour + Super.**: - **Work location -** **153 Emu Bank, Belconnen**: - **A great opportunity to work with the ACT Government**: - **Immediate start.** **PURPOSE OF THE ROLE**: **KEY ACCOUNTABILITIES**: - Provide high quality frontline client-centred service...


  • Canberra, ACT, Australia Easy Authoring Full time

    3-months contract role with possible extension:- Attractive hourly rate of $52.19/ hour + Super:- Work location - 153 Emu Bank, Belconnen:- A great opportunity to work with the ACT Government:- Immediate start.PURPOSE OF THE ROLE:KEY ACCOUNTABILITIES: Provide high quality frontline clientcentred service delivery and support. Escalate or refer special needs...


  • Canberra, Australia Quay Appointments Full time

    **Communication Engagement Officer** **Contract Type**: - Contractor**Location**: - Canberra - Australian Capital Territory**Industry**: - NSW Government**Contact Name**: - Sarah Bonzer- **Contact Phone**: - 02 8257 0500**Date Published**: - 04-May-2023**12 month contact** **WFH opportunities** **Community focused role** Quay Appointments are...


  • Canberra, ACT, Australia Quay Appointments Full time

    Communication Engagement OfficerContract Type: ContractorLocation: Canberra Australian Capital TerritoryIndustry: NSW GovernmentContact Name: Sarah BonzerContact Phone: Date Published: 04May202312 month contactWFH opportunitiesCommunity focused roleQuay Appointments are currently seeking a creative and forward-thinking Communications Engagement Officer to...


  • Canberra, Australia SB Recruitment Full time

    The Company Our client is a well-established Department within the ACT Government and is responsible for the provision and management of community services throughout the state.The Department is currently seeking enthusiastic and results driven Senior Client Engagement Officers to work within their diverse team based in Belconnen on a contract initially...


  • Canberra, Australia Australian Taxation Office Full time

    Client Engagement, various business lines - Various locations in ACT, NSW, QLD, SA, VIC & WA - Ongoing/non-ongoing, full-time/part-time We are seeking experienced and influential leaders for Deputy Commissioner roles in the ATO’s Client Engagement Group. As a senior member of the Client Engagement executive team, you’ll play an important role in...


  • Canberra, ACT, Australia Australian Taxation Office Full time

    Client Engagement, various business lines Various locations in ACT, NSW, QLD, SA, VIC & WA Ongoing/nonongoing, fulltime/parttimeWe are seeking experienced and influential leaders for Deputy Commissioner roles in the ATO's Client Engagement Group. As a senior member of the Client Engagement executive team, you'll play an important role in contributing to the...


  • Canberra, Australia Jacobs Full time

    A rewarding career with ongoing professional development opportunities. - Pivotal business enabling role. - Stable, established and well respected leading organisation in Defence. **Client Engagement Manager - Maritime** A fantastic opportunity to combine your people skills, business development ability and management experience into one exciting role. If...


  • Canberra, ACT, Australia ACT Government Full time

    Bimberi Residential Services is seeking an experienced, committed and suitably qualified person to permanently fill the Family Engagement Officer role.This is an identified position in accordance with section 42, _Discrimination Act 1991_ and is open to Aboriginal and/or Torres Strait Islander people.The Family Engagement Officer is designed to assist with...


  • Canberra, Australia DFP Recruitment Services Full time

    **Job description**: - **Government opportunity in Woden with hybrid flexibility**: - ** Immediate start 5 months contract**: - **$59 - $67.68 per hour + Super** Our client was established to lead the procurement and delivery of the ACT Government’s infrastructure program. Its vision is to deliver the infrastructure for the community which helps make...


  • Canberra, ACT, Australia DFP Recruitment Services Full time

    Job description:- Government opportunity in Woden with hybrid flexibility: Immediate start 5 months contract:- $59 - $67.68 per hour + SuperOur client was established to lead the procurement and delivery of the ACT Government's infrastructure program. Its vision is to deliver the infrastructure for the community which helps make Canberra one of the world's...


  • Canberra, ACT, Australia Chandler Macleod Full time

    Location***- Canberra, Australian Capital TerritoryCategory***- ExecutiveSalary- $59.27 AUD - $67.78 AUD HourlyPosted 09Nov2023Work type Full TimeContact Jess KaurReference BH153743As one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40...


  • Canberra, Australia Australian National University Full time

    551912 - Canberra / ACT, ACT, Australia, 2601 - Continuing - Closing on: Jul 16 2023 - Position Description **Classification**:ANU Officer Grade 5/6 (Information Technology) **Salary package**:$77,399 to $90,937 per annum plus 17% superannuation **Term**: Continuing, Full Time **The Position** The IT Client Services Officer is responsible for the...