Client Support Officer

1 week ago


Canberra, ACT, Australia Australian Government Full time
Ongoing/Non-ongoing (12-month contract)

  • Fulltime Canberra based role
  • Collaborative team environment with varied work

About us
AGS is the Australian Government's central legal practice and part of the Attorney-General's Department.

AGS helps Commonwealth clients to manage legal issues, navigate new challenges and find solutions which deliver the best outcomes for Australia.

We are a self-funded legal practice and compete for our work.

AGS is unique. AGS is dedicated to the national interest and is a trusted advisor to Government.

AGS is innovative. Drawing on an exceptional depth of experience and expertise, we assist the Australian Government in the development and implementation of solutions to legal issues that have national importance.

AGS is diverse. With offices in every capital city and a team of 680 staff, including 470 lawyers, we work in more than 40 different areas of law related to government.

About the role
AGS's client services team plays an integral role in the delivery of AGS's market development and client relationship support.

As the Client Support Officer, you will support our client events as well as providing general administration support to the team.

You will receive on the job training and will be provided with ongoing training and development opportunities.

In this role you will:
- play a key role in supporting AGS to deliver successful client events
- engage with internal and external stakeholders to provide high quality support
- provide varied administrative support to a dynamic team
- support the Events Manager to deliver professional events
- respond to routine training and event queries.

For further information about the requirements of this position, please refer to the role description available below.

About you
The successful applicant will need to possess the following skills and attributes:

  • client service mindset and a professional approach
- excellent organisational skills and the ability to manage multiple tasks at once
- the ability to be flexible and work as part of a team
- a keen eye for detail
- sound communication skills (written and oral).

Experience in providing events support is an advantage, although not essential.

You will work with a community of professionals dedicated to the national interest. You will work collaboratively in an inclusive environment where everyone's contribution is valued, and success is rewarded. We offer our employees competitive remuneration packages, including 15.4% superannuation.

AGS is a supportive organisation which embraces diversity.

We understand that work is only part of your life and while our workplace can be demanding at times, we also provide access to a range of flexible working options, generous leave entitlements and wellbeing benefits to support your needs throughout your career.


How to apply
To apply, please click the 'Begin' button.

Please provide a covering letter (no more than 2 pages), addressing the requirements of the job and your relevant experience, and your CV.

Applications close at 5:00pm (AEDT) on Monday, 4 March 2024.

Further enquiries
Further information can be obtained by contacting Bianca Locandro, A/g Director Marketing on or Natalie Lightfoot, HR Business Partner on

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