IT Client Services Officer

2 weeks ago


Canberra, Australia Australian National University Full time

551912
- Canberra / ACT, ACT, Australia, 2601
- Continuing
- Closing on: Jul 16 2023
- Position Description

**Classification**:ANU Officer Grade 5/6 (Information Technology)
**Salary package**:$77,399 to $90,937 per annum plus 17% superannuation
**Term**: Continuing, Full Time

**The Position**

The IT Client Services Officer is responsible for the provision of high quality, pro-active and timely high-level tier 2 and tier 1 client support to members of the Research School of Biology. The position provides client-focused advice and solutions in support of the research, operational and teaching activities of the School across a range of systems. The IT Client Services Officer is a member of a small team engaged in the delivery of Information Technology support services from a varied range of systems across a diverse client base. Proficiency in Linux, Mac, and Windows systems is highly desirable.

**The Person**

We are seeking an IT professional with proven experience in client support, exceptional communication and customer service skills, and a proven ability to manage multiple competing priorities. You will be motivated, adaptable and multi-skilled, and enjoy working in a small, dynamic team.

**The School**

The Research School of Biology (RSB) carries out research and teaching in a wide range of biological and biomedical sciences, and is housed in multiple buildings on the University’s Acton campus.

**The College**

The ANU College of Science encompasses the disciplines of: Astronomy, Biology, Chemistry, Earth Sciences, Environment and Society, Mathematics, Physics, and Science Communication and is also home to a number of cross-disciplinary and specialist Institutes and Centres. Staff and students within the ANU College of Science conduct research and deliver a research-led education program that encompasses the breadth of the sciences, supported by extensive international networks and by world-class facilities.

To find out more about the **Science at ANU** community, follow us on social media at Instagram and Facebook

**Application information**
- Other documents, if relevant.

**Applications which do not address the selection criteria may not be considered for the position.



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