Nccc Customer Service Consultant

4 weeks ago

North Ryde, Australia Downer Group Full time

Our Customer Service Consultants will work within flexible working arrangements. Full training and professional development opportunities.

We currently have 1 vacancy open and are looking for someone who can work:

- Day Shift, shifts Monday to Friday and up to 12.30 Saturday

As a key member of our growing team, you will be primarily responsible for:

- Managing customer enquiries and requests
- Accurate and detailed data entry into our Work Management System
- Managing competing priorities to ensure KPI’s are achieved
- Escalating any conflicts or difficult situations
- Perform administrative tasks

**ABOUT YOU**
- Customer Service or Call Centre Experience
- Negotiation and problem-solving skills
- Demonstrated experience in managing customer complaints/complex enquiries
- Excellent verbal and written communication skills
- Positive attitude
- Proficiency in Microsoft Outlook, Excel and Word

**ABOUT US**
- Our Downer Facilities & Asset Services business provides end-to-end facilities management and asset lifecycle support services for Australia’s critical social and economic infrastructure. Operating across the health, education, government, future energy, power generation, oil and gas and industrial sectors, we work closely with our customers to optimise the reliability, efficiency and whole of life costs of their assets and facilities _.

**_Downer is made up of more than 33,000 people who are all different. Different preferences and perspectives. Different histories and heritages. We are different in the way we think, the actions we take and the unique value we contribute to Downer and it’s these differences that are Downer’s greatest strength. _**

**HOW TO APPLY

  • Nccc Customer Service Consultant

    2 weeks ago

    North Ryde, Australia Downer Group Full time

    Our Customer Service Consultants will work within flexible working arrangements. Full training and professional development opportunities. We currently have 3 vacancies open and are looking for someone who can work afternoon shifts As a key member of our growing team, you will be primarily responsible for: - Managing customer enquiries and requests -...

  • Nccc Customer Service Consultant

    1 week ago

    North Ryde, New South Wales, Australia Downer Group Full time

    Our Customer Service Consultants will work within flexible working arrangements. Full training and professional development opportunities.We currently have 3 vacancies open and are looking for someone who can work afternoon shiftsAs a key member of our growing team, you will be primarily responsible for:Managing customer enquiries and requests Accurate and...

  • Nccc Customer Service Consultant

    1 week ago

    North Ryde, New South Wales, Australia Downer Group Full time

    Our Customer Service Consultants will work within flexible working arrangements. Full training and professional development opportunities.We currently have 1 vacancy open and are looking for someone who can work:Day Shift, shifts Monday to Friday and up to 12.30 SaturdayAs a key member of our growing team, you will be primarily responsible for:Managing...

  • Customer Support Consultant

    2 weeks ago

    North Ryde, Australia New Horizons For Health Full time

    **Customer Support Consultant** Requisition ID: req7437 Employment Type: Permanent Full-Time We create employee experiences that support and empower our people and have been doing so for over 55 years. At New Horizons, wellbeing is at the heart of everything we do. We are a diverse group and a dynamic not-for-profit specializing in supporting people living...

  • Customer Support Consultant

    1 week ago

    North Ryde, New South Wales, Australia New Horizons Full time

    Customer Support Consultant (Excellence Centre Champion)Requisition ID: req7656Employment Type: Permanent Full-TimeAs the Customer Support Consultant, you're the first point of contact for customers seeking advice on New Horizons' services and support. You will support the customer on their journey to help them engage with the right kind of services at a...

  • Customer Support Consultant

    3 weeks ago

    North Ryde, Australia New Horizons Full time

    **Customer Support Consultant (Excellence Centre Champion)** Requisition ID: req7656 Employment Type: Permanent Full-Time As the** Customer Support Consultant**, you’re the first point of contact for customers seeking advice on New Horizons’ services and support. You will support the customer on their journey to help them engage with the right kind of...

  • Support Consultant

    1 week ago

    North Ryde, New South Wales, Australia Pronto Software Full time

    About the position About our Support Consulting opportunity: Want to grow your career developing Customer Support outcomes with your excellent customer service skills and varied customer base? How about in a well-established and mature Software Development and vendor Company with more than 1500 clients? Support and collaboration with your...

  • Consultant (NSW)

    2 months ago

    North Ryde, Australia Pronto Software Full time

    About the position About our Professional Services Consulting opportunity:  Want to grow your career driving business outcomes with your consulting and solution design experience? How about in a well-established and mature Software Development and vendor Company with more than 1500 clients? Support and collaboration with your team-mates? We’re...

  • Consultant (NSW)

    1 week ago

    North Ryde, New South Wales, Australia Pronto Software Full time

    About the position About our Professional Services Consulting opportunity: Want to grow your career driving business outcomes with your consulting and solution design experience? How about in a well-established and mature Software Development and vendor Company with more than 1500 clients? Support and collaboration with your team-mates? We're a...

  • Consultant (NSW)

    3 weeks ago

    North Ryde, Australia Pronto Software Full time

    About the position About our Professional Services Consulting opportunity:  Want to grow your career driving business outcomes with your consulting and solution design experience? How about in a well-established and mature Software Development and vendor Company with more than 1500 clients? Support and collaboration with your team-mates? We’re...

  • Customer Support Consultant

    1 month ago

    North Ryde, Australia New Horizons Full time

    Customer Support Consultant (Excellence Centre Champion)Requisition ID: req7784Employment Type: Permanent Full-TimeAbout New HorizonsFor 55 years, New Horizons has provided a diverse range of services for thousands of customers across New South Wales and Queensland. We’re a dynamic not-for-profit operating in the areas of Everyday, Home, Health, Social,...

  • Customer Support Consultant

    3 weeks ago

    North Ryde, Australia New Horizons Full time

    Customer Support Consultant (Excellence Centre Champion)Requisition ID: req7784Employment Type: Permanent Full-TimeAbout New HorizonsFor 55 years, New Horizons has provided a diverse range of services for thousands of customers across New South Wales and Queensland. We’re a dynamic not-for-profit operating in the areas of Everyday, Home, Health, Social,...

  • Consultant (NSW)

    1 month ago

    North Ryde, Australia Pronto Software Full time

    About the position About our Professional Services Consulting opportunity:  Want to grow your career driving business outcomes with your consulting and solution design experience? How about in a well-established and mature Software Development and vendor Company with more than 1500 clients? Support and collaboration with your team-mates? We’re a friendly...

  • Consultant (NSW)

    1 week ago

    North Ryde, New South Wales, Australia Pronto Software Full time

    About the position About our Professional Services Consulting opportunity: Want to grow your career driving business outcomes with your consulting and solution design experience? How about in a well-established and mature Software Development and vendor Company with more than 1500 clients? Support and collaboration with your team-mates? We're a friendly...

  • Consultant (NSW)

    4 weeks ago

    North Ryde, Australia Pronto Software Full time

    About the position About our Professional Services Consulting opportunity:  Want to grow your career driving business outcomes with your consulting and solution design experience? How about in a well-established and mature Software Development and vendor Company with more than 1500 clients? Support and collaboration with your team-mates? We’re a friendly...

  • ERP Consultant

    1 week ago

    North Ryde, New South Wales, Australia Pronto Software Full time

    About the position About our opportunity:• Want to grow your career driving business outcomes with your consulting and solution design experience?• How about in a well-established and mature Australian software company with more than 1500 clients?• Support and collaboration with your team-mates? We're a friendly bunch.• In a Hybrid Work Arrangement:...

  • Education Consultant

    1 week ago

    North Ryde, New South Wales, Australia Oracle Full time

    The NetSuite Education Consultant means having to work collaboratively with the customer to ensure that they have the knowledge to achieve their business objectives at the highest level of success. This is done by leading and conducting various learning opportunities: Advising customers on learning strategies Delivering tailored end user training sessions...

  • Support Consultant

    1 week ago

    North Ryde, New South Wales, Australia Pronto Software Full time

    About the position About our Support Consulting opportunity: Want to grow your career developing Customer Support outcomes with your excellent customer service skills and varied customer base? How about in a well-established and mature Software Development and vendor Company with more than 1500 clients? Support and collaboration with your team-mates? We're a...

  • Customer Service

    1 week ago

    North Ryde, New South Wales, Australia Randstad Full time

    The companyJoin one of Australia's largest FMCG distributors, supplying to independent retail stores nationwide. This is an exclusive opportunity to join a wonderful business who spoil their staff with exclusive perks and pride themselves on their collaborative team culture.The RoleWelcome to your new role as the Retailer and Shopper Support Specialist. This...

  • Support Consultant

    4 weeks ago

    North Ryde, Australia Pronto Software Full time

    About the position About our Support Consulting opportunity:  Want to grow your career developing Customer Support outcomes with your excellent customer service skills and varied customer base? How about in a well-established and mature Software Development and vendor Company with more than 1500 clients? Support and collaboration with your...