Customer Service Consultant

23 hours ago


North Lakes, Queensland, Australia Telstra Limited Full time

We are seeking a highly motivated Customer Service Consultant to join our team at Telstra Limited.

Job Summary

The ideal candidate will be passionate about delivering exceptional customer service and experience, with a focus on delighting customers through outstanding sales and consultative skills.

About the Role

As a Retail Sales Consultant, you will work in a fast-paced, dynamic environment where you will:

  • Develop and maintain strong relationships with customers to provide tailored solutions and meet their needs
  • Utilise your knowledge of cutting-edge technology and products to deliver an exceptional customer experience
  • Work collaboratively with the team to achieve sales targets and KPIs
  • Continuously learn and develop your skills to stay up-to-date with the latest industry trends and technologies
What You'll Need

To be successful in this role, you will require:

  • A proven track record of delivering excellent customer service and experience
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a team environment
  • Drive to reach and exceed sales targets and KPIs
  • Experience working in a retail or customer-facing environment
What We Offer

At Telstra Limited, we offer a range of benefits, including:

  • Competitive salary: $65,000 - $80,000 per annum
  • Opportunities for career growth and development
  • Flexible work arrangements
  • Ongoing training and support
  • Access to exclusive discounts and offers across hundreds of brands and partners


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