Customer Service Consultant
23 hours ago
We are seeking a highly motivated Customer Service Consultant to join our team at Telstra Limited.
Job SummaryThe ideal candidate will be passionate about delivering exceptional customer service and experience, with a focus on delighting customers through outstanding sales and consultative skills.
About the RoleAs a Retail Sales Consultant, you will work in a fast-paced, dynamic environment where you will:
- Develop and maintain strong relationships with customers to provide tailored solutions and meet their needs
- Utilise your knowledge of cutting-edge technology and products to deliver an exceptional customer experience
- Work collaboratively with the team to achieve sales targets and KPIs
- Continuously learn and develop your skills to stay up-to-date with the latest industry trends and technologies
To be successful in this role, you will require:
- A proven track record of delivering excellent customer service and experience
- Excellent communication and interpersonal skills
- Ability to work effectively in a team environment
- Drive to reach and exceed sales targets and KPIs
- Experience working in a retail or customer-facing environment
At Telstra Limited, we offer a range of benefits, including:
- Competitive salary: $65,000 - $80,000 per annum
- Opportunities for career growth and development
- Flexible work arrangements
- Ongoing training and support
- Access to exclusive discounts and offers across hundreds of brands and partners
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