Customer Service
2 months ago
Join a global employee-first organisation supporting with customer service operations
The Company:
Our client, a global leader based in Germany, specialises in innovative water filtration solutions across the ANZ region. They offer a diverse range of products, including pitchers, bottles, and under-sink systems, ensuring superior water quality through proprietary filtration technology. The company is widely accessible in Australia through various retail outlets and online platforms, prioritising first-class customer service backed by decades of expertise.
The Role:
- Addressing customer inquiries and maintaining accurate CRM records
- Managing system interface issues and overseeing product returns
- Collaborating with cross-functional teams to ensure seamless operations
- Handling the entire order process, including communicating changes to purchase orders
- Coordinating with a 3PL warehouse to ensure order consistency and meet service level agreements (SLAs)
- Managing e-Commerce orders in the Sage system
- Engaging actively with customers and consumers via phone in a fast-paced environment
- Utilising critical thinking to solve problems and adapt to changing circumstances
Skills & Experience:
- Strong customer service acumen with a positive, friendly demeanour and eagerness to learn
- Dynamic and adaptable emerging professional with experience in order fulfillment and 3PL operations
- Intermediate Excel skills, including basic formulas, formatting, filtering, and analytics
- Ability to prioritise tasks, work independently, and think quickly to resolve issues
Benefits:
• Free Parking on site
• Hybrid working model
• Opportunities for career progression
• Positive workplace culture
For more information:
For a brief, confidential discussion about this role or your next career move, please contact Anna Alexandrou: anna@millerleith.com.au
Consultant
rebecca.wilson@millerleith.com.au
Reference number: BH-5796-1
Profession:AdministrationCustomer Support
Company: Miller Leith
Date posted: 25th Oct, 2024
-
Customer Service Representative
6 months ago
North Ryde, Australia BD Full timeJob Description Summary Join our dedicated Customer Service team, where prioritizing our customers is at the heart of what we do! **Job Description**: We are the makers of possible BD is one of the largest global medical technology companies in the world. _Advancing the world of health_ is our Purpose, and it’s no small feat. It takes the imagination...
-
Customer Service Representative
7 months ago
North Ryde, Australia BD Full timeJob Description Summary Join our dedicated Customer Service team, where prioritizing our customers is at the heart of what we do! **Job Description**: We are the makers of possible BD is one of the largest global medical technology companies in the world. _Advancing the world of health_ is our Purpose, and it’s no small feat. It takes the imagination...
-
Customer Service Coordinator
6 months ago
North Ryde, Australia Greencross Pet Wellness Company Full time**Company Description** Greencross is Australia’s largest integrated pet wellness organisation; with a network of retail stores (Petbarn), veterinary practices (Greencross Vets), and our Animal Emergency Hospitals. Our purpose is to make our world a happier place through the love of pets. We are looking for team members who achieve outstanding results,...
-
Customer Service Agent
7 months ago
North Ryde, Australia FREEDOM Furniture Full timeWho we are Take a seat at Freedom, the home of innovation, empowerment, and opportunity. For more than 40 years, we've continued to deliver on our promise: to make beautiful things for the home available to everyone. Our company is about our people, so honesty, transparency and recognition are at the heart of how we work. Spend your day inspired to grow,...
-
Customer Service Coordinator
2 months ago
North Ryde, Australia ROHDE & SCHWARZ GmbH & Co. KG Full time**Your tasks**: - Process business transactions such as issuing delivery notes, generating and sending customer invoice, raising purchase orders, and processing supplier invoices - Provide administrative support by preparing & sending correspondence, reports, quotations & tenders to clients - Conduct operational tasks such as job file logging, maintenance...
-
Head of Customer Service
6 months ago
North Ryde, Australia FREEDOM Furniture Full timeWho we are Take a seat at Freedom, the home of innovation, empowerment, and opportunity. For more than 40 years, we've continued to deliver on our promise: to make beautiful things for the home available to everyone. Our company is about our people, so honesty, transparency and recognition are at the heart of how we work. Spend your day inspired to grow,...
-
Customer Service Representative
6 months ago
North Ryde, Australia Aristocrat Full time**Summary**: At Aristocrat our mission is simple, we create the world’s greatest gaming experience, every day! We offer a diverse range of products and services, including electronic gaming machines, social gaming and casino management systems. Our Anaxi Customer Experience Solutions (CXS) team delivers the world’s greatest content, transformational...
-
Customer Service Advocate
3 weeks ago
North Ryde, New South Wales, Australia Chubb Insurance Australia Limited Full timeChubb Insurance Australia Limited is a world leader in insurance, operating in 54 countries and territories. We provide commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients.The estimated annual salary for this role is $60,000-$80,000,...
-
Customer Service Representative
1 month ago
North Ryde, New South Wales, Australia Miller Leith Full timeAbout the Role:We are seeking a highly skilled Customer Service Representative to join our team at Miller Leith. As a key member of our customer support operations, you will be responsible for addressing customer inquiries, managing system interface issues, and overseeing product returns.Key Responsibilities:Addressing customer inquiries and maintaining...
-
Representative, Customer Service
6 months ago
North Ryde, Australia Edwards Lifesciences Full time**Key Responsibilities**: - Place and monitor orders (e.g., returns, billing adjustments, recalls, assignments) for external and internal customers (e.g., Sales Representatives, Marketing, BRC) and communicate as needed to ensure high customer satisfaction. - Resolve complex customer service activities including investigating and performing root cause...
-
Customer Service Consultant
2 weeks ago
North Ryde, Australia Downer Group Full time**Join us on the journey** An exciting opportunity is now available for a Customer Service Consultant to join the Downer National Customer Contact Centre (NCCC). In return you will work in an engaging & supportive work environment which has flexible working arrangements, including staff-based roster preferences & a minimum 2 day per month in office...
-
Customer Service Advisor
8 months ago
North Ryde, Australia St.George Full time**Join a supportive team in our Macquarie Centre branch**: - **Permanent Full Time position**: - **Customer service role working with the local community **How will I help?** You’ll be the face of St George - working in-branch to help our customers achieve their financial goals. How will you do it? By understanding their individual needs and...
-
Customer Service Manager
2 months ago
North Ryde, Australia Coles Supermarkets Full timeFrom small everyday moments to larger-scale changes unique to a business like ours, as a Retail Leader, you’ll really see the difference your work makes every day. Whether you’re in a store, distribution centre, manufacturing site, or on the road, you’re an important part of an Aussie icon at the heart of the nation. **About the Role**: Reporting to...
-
Customer Service Officer
2 months ago
North Ryde, Australia Linde Full timeWhat you will enjoy doing You will respond promptly to customer inquiries through various channels whilst maintaining a positive, empathetic and professional attitude toward customers alwaysYou are responsible for handling customer requests relating to product information, pricing, process and policy, account opening, patient education, order...
-
Customer Service Specialist
6 months ago
North Ryde, Australia Westpac Banking Corporation Full timeCustomer Service Specialist - **Join our fabulous banking team in North Ryde**: - **Full time position available**: - **Keep taking your career up a notch** **How will I help?** You'll be the face of St George - working in-branch to help our customers achieve their financial goals. How will you do it? By understanding their individual needs and...
-
Customer Service Representative
3 weeks ago
North Ryde, New South Wales, Australia Chubb Insurance Australia Limited Full timeCompany Overview: Chubb Insurance Australia Limited is a world-leading insurance provider with operations in 54 countries and territories. Our company assesses, assumes, and manages risk with expertise and discipline.Estimated Salary: AU$55,000 - AU$70,000 per year.Job Description: As an Insurance Claims Advocate at Chubb Insurance Australia Limited, you...
-
Customer Service Specialist
7 months ago
North Ryde, Australia St.George Full time**Join our fabulous banking team in North Ryde**: - **Full time position available**: - **Keep taking your career up a notch **How will I help?** You’ll be the face of St George - working in-branch to help our customers achieve their financial goals. How will you do it? By understanding their individual needs and circumstances - and delivering a...
-
Customer Service Barista Assistant
4 weeks ago
North Geelong, Victoria, Australia APCO Service Stations Full timeAbout the roleOur Cafe team is seeking highly motivated individuals to join our dynamic team as a Barista Assistant. This is an excellent opportunity to work in a fast-paced environment and provide exceptional customer service.We are looking for two staff members, one for morning/afternoon and another for night shifts. As a Barista Assistant, you will be...
-
Sales and Customer Service Consultant
2 weeks ago
North Ryde, Australia Medibank Full time**You’re only human.** It’s a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us. We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia. **About the Community...
-
Nccc Customer Service Consultant
6 months ago
North Ryde, Australia Downer Group Full timeOur Customer Service Consultants will work within flexible working arrangements. Full training and professional development opportunities. We currently have 3 vacancies open and are looking for someone who can work afternoon shifts As a key member of our growing team, you will be primarily responsible for: - Managing customer enquiries and requests -...