Service Delivery Manager

2 months ago


Melbourne, Australia FUJIFILM Full time

**OUR STORY**

FUJIFILM have a proud history of providing innovative products and services that contribute to the advancement of culture, science, technology and industry, as well as improved health and environmental protection in society. We are dedicated to achieving a sustainable society and ensuring a better world for future generations. Employees are ambassadors for living and breathing our Shared Values.

**THE OPPORTUNITY**

Joining Fujifilm CodeBlue as a Service Delivery Manager will involve:

- Responding to client queries and facilitating solutions/outcomes
- Working closely with technical delivery managers on proactive fixes
- Incident, Problem and Change Management
- Maintain Company Standard Documentation
- Regular Communication (inc Facetime)
- Monthly BA Reports
- Monthly BA and Quarterly Business Strategy Review meetings
- Site architecture and design/Assisting in scoping projects for Projects Team
- Accountable for driving efficiencies and technical improvements to client environments
- Effective commercial/contractual Awareness (including what is BAU, and what should be quoted)
- Customer capacity planning
- Periodic Maintenance review
- Identifying causes of delivery breakdowns and driving improvements.

**YOUR EXPERIENCE
As a professional in IT Service Delivery, you will bring the below valued skills to our business:

- Knowledge of Microsoft Server OS stack (2008 R2/2012 R2/2016/2019)
- Knowledge of Microsoft Exchange suite (2010/2013/2016/2019)
- Knowledge of Microsoft Office 365 stack and Azure
- Understand Modern Workplace Solutions
- Understand Server Technologies
- Understand Data Storage technologies - SAN, NAS, Direct attached
- Understand Virtualisation Technologies such as Hyper-V and VMware
- Understand Remote Desktop technologies like MS Remote Desktop and Citrix XenApp, XenDesktop
- Desktop Support Protocols and procedures
- Networking Knowledge
- ITIL Framework and Methodologies
- Commercial experience providing Proactive IT advice
- Experience in designing, implementing and maintaining networks and infrastructure
- Previous work experience in an Managed Service Provider company is a must.
- Certifications (Microsoft/ITIL) will also be highly regarded
- Your strong communications skills will be required to work with a diverse range of stakeholders
- A current driver’s license

**BENEFITS:
- 12 weeks full pay parental leave
- In house training and development and Generous Educational Assistance policy
- Diverse Career Development opportunities
- Employee Discounts through our “Gold Pass” rewards platform
- Income Protection and Life Insurance
- Salary Packaging & Novated Leasing available

**OUR COMMITMENT
**Diversity & Inclusion**

Respecting diversity is the foundation of everything that we do at FBAU.

This allows us to Instil Trust and Collaborate through honest and fair Communication and helps cultivate an environment of Growth and Innovation.

We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQ+ people, and people living with disabilities.

**Vaccination Policy**

The (FBAU) COVID-19 Vaccination Policy requires employees to be fully vaccinated against COVID-19. Appropriate evidence that you are fully vaccinated against COVID-19 must be provided upon commencement with FBAU.


  • Delivery Manager

    9 hours ago


    Melbourne, Australia Service Stream Full time

    Description Summary We’re excited to have been selected as Preferred Tenderer for the Victorian Road Maintenance Contract (Metro) – South Central Region! About the Role Starting in July this year, we’ll be working across Melbourne’s south-eastern suburbs and right down the Mornington Peninsula, delivering routine maintenance, emergency...


  • Melbourne, Australia Service Stream Full time

    Primary Location Melbourne, VIC Job Description Summary An exciting opportunity has arisen for a National Workflow & Process Delivery Manager to join Service Stream Team based out in Melbourne About the Role Positioned within Service Stream’s Operations and Maintenance Business Unit, the National Workflow & Process Delivery Manager role will support the...

  • National Workflow

    4 weeks ago


    Melbourne, Australia Service Stream Full time

    Primary Location Melbourne, VIC Job Description Summary .An exciting opportunity has arisen for a National Workflow & Process Delivery Manager to join Service Stream Team based out in Melbourne About the Role Nature of position: Permanent Full time Location: Melbourne Reporting Line: Program Delivery Manager About the Role Positioned within Service...

  • Delivery Lead

    2 weeks ago


    Melbourne, Australia Service Stream Full time

    Primary Location Melbourne, VIC Job Description Summary An exciting opportunity has arisen for a Delivery Lead to join ServiceStream in our Corporate sector based on Collins Street, Melbourne About the Role Service Stream’s Corporate division are currently seeking a Delivery Lead to join our growing team, in Melbourne. The primary purpose of the...


  • Melbourne, Australia Precision Sourcing Full time

    Nov 7, 2023 - Information & Communication Technology - Permanent - Melbourne, Victoria - Full-Time - **Leading national organization**: - **Melbourne CBD office 3 days/2 days remote**: - **Establish top-tier service delivery function.** **What will this job do to improve your life?** Exciting chance to lead and shape an exceptional service delivery...


  • Melbourne, Australia Atos Full time

    **SERVICE DELIVERY MANAGER**: - Publication Date: Feb 27, 2024- Ref. No: 509339- Location: Melbourne, VIC, AU, 3153**Who we are.** Together we create **reliable and responsive digital foundations** for the world’s businesses, institutions, and communities. Learn more on **Advancing what matters** **The future is our choice** At Atos, as the global leader...


  • Melbourne, Australia Capgemini Full time

    Come and join a thriving company and become part of a diverse global collective of free-thinkers, entrepreneurs and industry experts who are all driven to use technology to reimagine what’s possible. Capgemini. Get the future you want. Let’s talk about the role and responsibilities: As a Service Delivery Manager, you will have the unique opportunity to...


  • Melbourne, Australia Slalom Consulting Full time

    **Slalom** Slalom is a purpose-driven consulting company focused on strategy, technology and business transformation. Founded in 2001, we had a simple goal - build a company where people love their work and love their life. As we continue to grow in Australia, we have a responsibility and opportunity to do good in the world. We’re committed to building...


  • Melbourne, Australia Capgemini Full time

    Come and join a thriving company and become part of a diverse global collective of free-thinkers, entrepreneurs and industry experts who are all driven to use technology to reimagine what’s possible. Capgemini. Get the future you want. **Let’s talk about the role and responsibilities** - Delivery Management - Ensuring Capgemini meets and/or exceeds its...


  • Melbourne, Australia Capgemini Full time

    Come and join a thriving company and become part of a diverse global collective of free-thinkers, entrepreneurs and industry experts who are all driven to use technology to reimagine what’s possible. Capgemini. Get the future you want. **Let’s talk about the role and responsibilities** - Delivery Management - Ensuring Capgemini meets and/or exceeds its...


  • Melbourne, Australia Versent Full time

    We are currently recruiting for a Service Delivery Manager to join our Modern Run practice within the Cloud Ops IAM team. This is a newly created role that will see you working very closely with our customer to ensure delivery and overall operational excellence. On a day to day, you’ll be- Leading and managing the service delivery for our customers to...


  • Melbourne, Australia UniSuper Full time

    About US At UniSuper we hold the life savings of our members in our hands. This means we are after people passionate about performance excellence and delivery looking to make a meaningful difference for today and tomorrow.  The Delivery and Information team ensures the sustained health and maintenance of UniSuper’s core systems and platforms - to provide...


  • Melbourne, Australia FNZ Full time

    About FNZ FNZ is a global FinTech firm, transforming the way financial institutions serve their wealth management customers. We partner with banks, insurers and asset managers to help people achieve their financial goals through our unique combination of technology leadership, innovation and asset servicing. Our services enable our clients to provide...


  • Melbourne, Australia Six Degrees Executive Full time

    Location: - Melbourne- Job Type: - Permanent- Salary: - Competitive- Contact: - Laura Houlston Six Degrees Executive has exclusively partnered with a well-known hardware supplier, working with builders to provide a variety of materials. They are a national brand, with over 1,500 employees. Reporting to the CIO, you will form part of the Technology leadership...


  • Melbourne, Australia Slalom Full time

    SlalomSlalom is a purpose-driven consulting company focused on strategy, technology and business transformation. Founded in 2001, we had a simple goal - build a company where people love their work and love their life. ​As we continue to grow in Australia, we have a responsibility and opportunity to do good in the world. We’re committed to building our...


  • Melbourne, Australia Slalom Full time

    SlalomSlalom is a purpose-driven consulting company focused on strategy, technology and business transformation. Founded in 2001, we had a simple goal - build a company where people love their work and love their life. ​As we continue to grow in Australia, we have a responsibility and opportunity to do good in the world. We’re committed to building our...

  • Delivery Lead

    4 weeks ago


    Melbourne, Australia Service Victoria Full time

    Location: Melbourne | Western Metropolitan Job type: Full time / 27 June 2025 Organisation: Service Victoria **Salary**: $152,773 - $174,869 Occupation: Technology Reference: VG/SR/1776925A Delivery Lead (Mobile) I Until 27 June 2025 I $152,773 - $174,869 plus Superannuation I VPS6 **Who we are**: Service Victoria is the one place to go for government...


  • Melbourne, Australia Leidos Full time

    Company Description Every person at Leidos plays an important and valued role bringing science, engineering and technology together to produce practical solutions for our customers’ most complex problems. It’s how we help to make the world safer, healthier and more efficient - work that matters and a mission, like those of our customers, we are...


  • Melbourne, Australia Civica UK Ltd Full time

    **Changing communities for the better starts with you** Join us on our mission to change the world. Civica is a global organisation of over 5,000 employees, providing smart software to deliver the public services of the future and improve outcomes for citizens. We are problem solvers and experts in our field. And we love what we do because it makes a...


  • Melbourne, Australia VOCUS Full time

    Join an ambitious Telco at an exciting phase of growth! - Thrive in a company with a great working culture and great leaders! - Do it. Own it. Love it. Our business is crazy about customers. We use disruptive thinking every day to deliver incredible experiences to our customers and teams. We empower our people to **Do it. Own it. Love it**. and that’s why...