Solutions Specialist

3 months ago

Macquarie Park, Australia Konica Minolta Business Solutions Australia Full time

About the role

**Requirements**:

- Deliver standard product demonstrations for prospective customers and assist in handling pre-sales requests for standard implementations and change requests for existing customer environments.
- Define project scope and requirements, identify critical issues, evaluate potential solutions, and deliver recommendations to stakeholders across both technical and non-technical teams of our customers.
- Serve as the primary technical lead for standard solution implementations with basic customisations using available features and tools, and integrate solutions with existing systems and platforms. Additional responsibilities include but are not limited to creating standard statements of work, user acceptance testing, and training administrators.
- Create and maintain documentation related to configurations, setups, workflows, and customer-specific solutions.
- Provide technical support and troubleshooting assistance to customers during implementation, and prepare for handover to support teams post-implementation.
- Collaborate with development teams to provide feedback on product enhancements and improvements based on customer interactions
- Maintain clear and effective communication with customers and stakeholders about project timelines, milestones, and any deviations
- Track project schedules and timelines to ensure milestones and deadlines are met, and ensure timely and accurate submission of timesheets.

Who are we looking for?
- Bachelor's degree in a relevant field or equivalent experience.
- Possess a deep understanding of core products and leverage product features to address customer needs.
- Excellent communication skills, including the ability to explain technical concepts clearly and concisely to customers, keeping them engaged and providing recommendations. Effectively listen to and accurately understand customer needs and feedback.
- Strong problem-solving skills, including analytical thinking to identify issues and propose effective solutions, and ability to adjust solutions based on customer feedback and requirements.
- Strong organisational and multitasking skills, with the ability to prioritise tasks effectively in a fast-paced environment
- Strong collaborative skills within a team to achieve common goals, and effectively manage and resolve conflicts.

**Benefits**:
What can KM offer you?
You will enjoy a collaborative team culture where you will be supported and empowered to contribute your ideas and identify opportunities to develop your team and yourself. We are dedicated to the values of diversity and inclusion and have a firm commitment to ethical practices and corporate responsibility.
Konica Minolta is committed to providing a working environment that is inclusive and fair to both women and men. Progressive policies such as our domestic violence policy; paid parental leave and flexible workplace policies enable our people to balance work and life responsibilities. We have been thrilled to receive a citation from the Workplace Gender Equality Agency (WGEA) as an Employer of Choice for Gender Equality 5 years in a row.
Equal Opportunities
Join our Team and thrive in an environment built on strong Collaboration, continuous Learning and personal Growth. Everyday at Konica Minolta is an opportunity to share your Ideas, influence Change and engage with colleagues from diverse backgrounds and experiences.

  • Business Solutions Specialist

    4 weeks ago

    Macquarie Park, Australia Konica Minolta Business Solutions Australia Full time

    About UsKonica Minolta Business Solutions Australia is a leading provider of innovative solutions that help businesses transform and move information faster. Our award-winning products and services are designed to meet the evolving needs of our customers.We strive to create and maintain an inclusive workforce as diverse and capable as our class-leading...

  • Specialist Hub Coordinator

    3 months ago

    Macquarie Park, Australia WiSE Medical Specialist Emergency Full time

    WiSE Medical are on the hunt for a Specialist Hub Coordinator to join our Macquarie Park Cllinic. Why WiSE Medical? - Innovative Healthcare: Be part of a team dedicated to revolutionising healthcare services. - Collaborative Environment: Work with a dynamic and supportive team that values creativity and teamwork. - Career Growth: WiSE Medical is committed...

  • Technical Solutions Specialist

    4 weeks ago

    Macquarie Park, Australia Singtel Full time

    At Optus, we don't wait for the future to happen to us - we're out there shaping it. Our relentless pursuit of innovation and excellence drives us to create a better tomorrow for all Australians.We believe in a vibrant, diverse, and inclusive workforce where diverse perspectives and life experiences help us innovate and connect with our customers.The...

  • Data Solutions Specialist

    4 weeks ago

    Macquarie Park, Australia Metcash Full time

    About MetcashMetcash offers a dynamic and supportive work environment, empowering employees to grow their careers and thrive in their roles.Our company culture values flexibility, well-being, and personal growth, making us an ideal employer for those seeking a balance between work and life.About the OpportunityWe are seeking an experienced Data Solutions...

  • Customer Experience Solutions Specialist

    4 weeks ago

    Macquarie Park, Australia Metcash Full time

    At Metcash, you're part of a strong purpose where the work you do makes a big difference to independent businesses and local communities.This 12 months Fixed-term role as Customer Experience Solutions Specialist allows you to drive customer-centric projects, collaborating with teams across the business to create impactful solutions.You'll lead smaller...

  • Water Management Solutions Specialist

    4 weeks ago

    Macquarie Park, Australia Ecolab Full time

    About the Opportunity">At Ecolab, a global leader in water and process management solutions, we are seeking an experienced Water Management Solutions Specialist to join our team. This exciting role will provide you with the opportunity to make a meaningful impact on our customers' sustainability goals while advancing your career.">Your Key...

  • Business Development Specialist

    3 weeks ago

    Macquarie Park, Australia Konica Minolta Business Solutions Australia Full time

    About the RoleKonica Minolta Business Solutions Australia is a leading provider of innovative print management and software solutions. We are seeking an experienced Business Development Specialist to join our team in growing our market share of Production Print in an assigned territory.

  • Single-cell Solutions Sales Specialist

    6 months ago

    Macquarie Park, Australia BD Philippines Full time

    **Be part of something bigger at BD.** Here, you’ll help us share our innovative solutions with more clinics, physicians, pharmacies and medical entities which will in turn benefit the health and well-being of people and patients all over the nation. It’s an exciting, challenging and rewarding role, but you’ll be working from a place of strength thanks...

  • Senior Electrical Solutions Specialist

    3 weeks ago

    Macquarie Park, Australia Schneider Electric Full time

    Company OverviewSchneider Electric is a global leader in the field of energy management and automation. With over €36 billion in annual revenue, we have a presence in over 100 countries and employ more than 150,000 people worldwide.We are committed to sustainability and aim to be the most inclusive and caring company in the world. Our diverse workforce...

  • Software Integration Specialist

    4 weeks ago

    Macquarie Park, Australia Catholic Healthcare Full time

    Unlock a career where your technical expertise can make a meaningful impact in the healthcare sector.Catholic Healthcare is a not-for-profit organisation that provides care and services to older Australians, and we're currently seeking an experienced Software Integration Specialist to join our team.The successful candidate will be responsible for designing,...

  • Financial Account Specialist

    3 weeks ago

    Macquarie Park, Australia Konica Minolta Business Solutions Australia Full time

    About UsKonica Minolta Business Solutions Australia is a dynamic and innovative company that offers a wide range of award-winning products and solutions. Our goal is to help businesses transform and move information faster, while promoting a culture of diversity and inclusion.Job DescriptionWe are seeking an experienced Financial Account Specialist to join...

  • Sales and Account Growth Specialist

    4 weeks ago

    Macquarie Park, Australia Konica Minolta Business Solutions Australia Full time

    Konica Minolta Business Solutions Australia is a leading innovator in the printing, scanning, and copying industry. We are dedicated to providing cutting-edge solutions that help businesses transform and move information faster.As a Sales and Account Growth Specialist, you will play a crucial role in growing Konica Minolta's market share of Production Print...

  • Network Operations Specialist

    6 months ago

    Macquarie Park, Australia Konica Minolta Business Solutions Australia Full time

    About the role We are seeking an enthusiastic and driven Network Operations Specialist to join our Managed Services Provider Level 2 Team! Reporting to the Customer Technical Support Manager and working closely with other service team members, this role is responsible for providing Networking and Level 2 Service Desk Support to All Konica Minolta offices...

  • Data Solutions Specialist

    4 weeks ago

    Macquarie Park, Australia Metcash Full time

    Unlock Career Growth with MetcashMetcash offers a supportive and flexible work environment where you can thrive.The estimated salary for this role is $95,000 - $110,000 per annum, depending on experience and location.About the OpportunityThis exciting opportunity as a Technical Business Analyst within our Enterprise Data Team (MData) focuses on enabling and...

  • Financial Credit Specialist

    3 weeks ago

    Macquarie Park, Australia Konica Minolta Business Solutions Australia Full time

    About Konica Minolta Business Solutions AustraliaKonica Minolta is a dynamic company with innovative products and solutions that help businesses transform and move information faster.Opportunity OverviewWe are seeking an experienced Financial Credit Specialist to join our National Credit & Funding Team. The successful candidate will be responsible for...

  • Safety and Sustainability Specialist

    3 weeks ago

    Macquarie Park, Australia BGIS Global Integrated Solutions Canada Full time

    About BGIS Global Integrated SolutionsBGIS is a global leader in facility management, project delivery, energy and sustainability, asset management, workplace advisory, real estate, and technical services. With over 50,000 facilities across diverse sectors including Defense, Healthcare, Government, Higher Education, and Utilities, we strive to deliver...

  • HSEQ Safety Specialist

    4 weeks ago

    Macquarie Park, Australia BGIS Global Integrated Solutions Canada Full time

    Role Summary:BGIS Global Integrated Solutions Canada is seeking a skilled HSEQ Safety Specialist to join our team in a part-time capacity. As an HSEQ Safety Specialist, you will be responsible for maintaining and improving our integrated management system for ISO 9001, 14001, and 45001 certification.About the Role:Maintain and continuously improve our...

  • Sales Excellence Specialist

    3 weeks ago

    Macquarie Park, Australia Abbott Full time

    The OpportunityAbbott is seeking a highly motivated Sales Excellence Specialist to join our Diabetes Team in Sydney South & NSW South Coast. This role offers an exciting opportunity for a proactive medical sales professional to promote life-changing glucose monitoring technology to Health Care Professionals.About the RoleResponsibilities include executing...

  • Safety and Compliance Specialist

    4 weeks ago

    Macquarie Park, Australia BGIS Global Integrated Solutions Canada Full time

    About the RoleWe are seeking a proactive Safety and Compliance Specialist to join our team in a part-time capacity. This role is perfect for individuals who thrive on fostering a positive safety culture and driving compliance with international standards.Key ResponsibilitiesMaintain and continuously improve our integrated management system for ISO 9001,...

  • Digital Integration Solutions Specialist

    4 weeks ago

    Macquarie Park, Australia Catholic Healthcare Full time

    Discover a career where care meets innovation at Catholic Healthcare, a not-for-profit organisation dedicated to promoting the dignity and well-being of older people.We are seeking an experienced Applications Integration Engineer to join our team in Macquarie Park, NSW. As a key member of our Applications Team, you will play a critical role in designing,...