Claims Service Specialist
3 weeks ago
Job req id: 20623- Date: 3 Dec 2024- Location: Eight Mile Plains, QLD, AU, 4113- The leading agribusiness in Australia with a rich 180-year history
- Professional development opportunities & Competitive salary package
We are currently recruiting for a Claims Service Specialist to join our insurance team on a full-time permanent basis. In this role you will have the opportunity to grow and develop within a high-performing and collaborative team.
**A typical day may look like**:
You will optimise performance of all insurance claims activities through Nutrien Ag Solutions by ensuring all claim administration functions are carried out in a professional manner within specified time frames. In addition, you will be responsible for:
- End to end management of basic to intermediate claims
- Settlement of claims
- Assisting Claims Manager and the team with more complex claims by loading and lodging them into the portal
- Following up with insurers in relation to claim progress and updates
- Providing an exceptional level of customer care.
**What we’ll love about you**:
This role will suit someone who is a strong administrator who prides themselves in providing exceptional customer service ideally gained within the insurance industry. In addition, you will have/be:
- Enthusiastic with a strong customer service focus
- Previous experience in insurance/broking industry
- Demonstrated time management, multi-tasking & priorising skills
- Strong written and verbal communications
- Excellent attention to detail and accuracy skills
- Ideally some administration experience
- You are a team player and enjoy working in a team environment
- Tier 1 accreditation or willingness to acquire one.
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