Claims Management Professional

3 weeks ago


Eight Mile Plains, Queensland, Australia RACQ Full time

We are seeking skilled individuals to join our Motor Claims Recovery or Motor Settlements teams in permanent full-time roles. The successful candidates will manage a portfolio of claims, identify recovery and settlement opportunities, liaise with internal and external stakeholders, and make informed decisions.

About the Role
  • Manage a diverse portfolio of motor recoveries or settlements claims in a proactive and cost-effective manner.
  • Make and defend indemnity and liability decisions accurately and timely.
  • Maintain high standards of customer service for internal and external stakeholders.
  • Ensure management of recoveries and settlements complies with regulatory standards.
  • Constructively manage negotiations to achieve optimal outcomes across all claims.
About You
  • Strong interpersonal skills and ability to work well in a fast-paced team environment.
  • Excellent written, verbal, and communication skills, including conflict resolution.
  • Previous experience in debt recovery or claims management is desirable.
  • Ability to effectively manage priorities and drive own performance.
  • Strong negotiation and conflict resolution skills.

$63,000 - $85,000 per annum (dependent on location)

RACQ Overview

  • RACQ is committed to delivering better, smarter solutions for Queenslanders.
  • We offer a range of employee benefits, including flexible working arrangements and paid volunteer leave.
  • We prioritize employee wellbeing through discounts on health programs and access to EAP services.
  • We invest in employee development through in-house training and digital learning platforms.

Becoming a part of RACQ means you'll be contributing to a dynamic organization that's passionate about building a diverse and inclusive workplace.



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