Student Experience Officer
1 month ago
**Job no**: 0058257
**Location**:Parkville
**Role type**:Full-time; Fixed-term till 1/09/2023
**Faculty**:Faculty of Medicine, Dentistry and Health Sciences
**Department/School**:Learning and Teaching Unit
**Salary**:UOM 6 - $89,182 - $96,536 p.a. plus 17% super
The University of Melbourne would like to acknowledge and pay respect to the Traditional Owners of the lands upon which our campuses are situated, the Wurundjeri and Boon Wurrung Peoples, the Yorta Yorta Nation, the Dja Dja Wurrung People. We acknowledge that the land on which we meet and learn was the place of age-old ceremonies, of celebration, initiation and renewal, and that the local Aboriginal Peoples have had and continue to have a unique role in the life of these lands.
**About - Faculty of Medicine, Dentistry and Health Sciences**
The Faculty of Medicine, Dentistry & Health Sciences has an enviable research record and is the University of Melbourne’s largest faculty in terms of management of financial resources, employment of academic and professional staff, teaching of undergraduate and postgraduate (including research higher degree) students and the conduct of basic and applied research.
**About the Role**
This role is required to collaborate with students, alumni and the MDHS community, strengthening connections across the Faculty and ensuring students are at the heart of everything we do. The Student Experience Officer is expected to work with the broader Student Experience team, who delivers a portfolio of work that enables a thriving student experience culture guided by the priorities outlined in the Faculty’s Advancing Health 2030 strategy and the University’s Student Life White Paper
Responsibilities include:
- Work closely with the Faculty’s Advising and Mentoring Coordinator to implement and enhance the Faculty’s advising and mentoring programs.
- Work closely with the Student Experience team, Schools, Program Leads and Student and Scholarly Services to coordinate the matching and scheduling of the Melbourne Peer Mentor Program and Academic Advising Program in Bachelor of Biomedicine and Bachelor of Oral Health.
- Coordinate cross-faculty adviser recruitment and onboarding for Academic Advising Program; collaborate with other Faculties to nurture and support advisers.
- Work closely with the Academic Director, Student Experience and Schools to develop, implement and continuously improve student experience and engagement activities
**About You**
You will possess excellent oral and written communication skills, with an ability to communicate to diverse student, staff and/or stakeholder groups. Your demonstrated experience working collaboratively as part of a team to support a range of stakeholders, ideally in a student and/or academic services context.
You will also have:
- The appointee will have a bachelor-level degree with subsequent relevant experience, or extensive experience and specialist or broad knowledge in administrative fields; or an equivalent combination of relevant experience and education/training.
- Strong proficiency and attention to detail in administering large multi-cohort programs using enterprise systems (including Salesforce and Microsoft Excel) to monitor engagement, manage enquiries, manage relationships, identifying trends and issues, reporting, and escalating issues as appropriate.
- To ensure the University continues to provide a safe environment for everyone, this position requires the incumbent to hold a current and valid Working with Children Check.
**_Please note: To be considered for this role you must have current valid work rights for Australia._**
**About the University**
The University of Melbourne is consistently ranked amongst the leading universities in the world. We are proud of our people, our commitment to research and teaching excellence, and our global engagement.
**Benefits of Working with Us**
In addition to having the opportunity to grow and be challenged, and to be part of a vibrant campus life, our people enjoy a range of rewarding benefits:
- Flexible working arrangements, generous personal, parental and cultural leave
- Competitive remuneration, 17% super, salary packaging and leave loading
- Free and subsidised health and wellbeing services, and access to fitness and cultural clubs
- Discounts on a wide range of products and services including Myki cards and Qantas Club
- Career development opportunities and 25% off graduate courses for staff and their immediate families
**Be Yourself**
We value the unique backgrounds, experiences and contributions that each person brings to our community and encourage and celebrate diversity. First Nations people, those identifying as LGBTQIA+, females, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that reflects the community in which we live.
**Join Us**
**Advertised**: 03 Jan 2023 12:05 AM AUS Eastern Daylight Time
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