Motor Partnership Specialist

7 months ago

Eight Mile Plains, Australia RACQ Full time

**Motor Partnership Specialist**
**(**
**Job Number**:
**230001NN**
**)**

**Description**

We have an opportunity for a Motor Partnership Specialist to join our Motor Claims and Assessing team. This is a permanent full-time opportunity based out of our Eight Mile Plains office.

The main purpose of this role is to drive improved performance and capability within the motor partnership business to provide strategic development and contract management framework to the Insurance business.

Please note this is a person oriented role and when you aren’t onsite at Eight Mile Plains, our Motor Partnership Specialists are typically visiting our suppliers in
- person.

Key responsibilities include but are not limited to:

- Partner with a portfolio of suppliers across the motor claims network to improve performance in the key areas of cost, quality, timeliness, and member experience.
- Participate in the development of processes and systems that shape the day-to-day workflows and performance of suppliers within Insurance.
- Use supplier performance framework to ensure RACQ gets the best outcomes from its suppliers.
- Analyse data to identify gaps in the supply chain, opportunities for spend reduction or process improvement.
- Ensure improvement opportunities are seized to ensure Insurance customers receive best market service and quality.
- Utilise contract management protocols to ensure suppliers adhere to agreed cost outcomes.

About You
- 3-5 years of relevant assessors/claims/motor experience.
- Previous contract management experience within the supply chain industry
- Strong analytical, communication and stakeholder management skills.
- Thorough understanding of the controls and compliance requirements associated with the processing of claims.
- Ability to build and maintain strong stakeholder relationships.
- Excellent communication skills and people skills with a strong focus, promoting “value-add” initiatives.

Why join RACQ?

It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development.

By joining RACQ, you’ll be part of new sustainability initiatives, including a commitment to being a carbon neutral organisation by 2030. We’ve invested in and partnered with sustainable companies, including the introduction of home solar and batteries, Green Home and Car Loans, and many other products and initiatives. We’ll continue to advocate for, research, and offer green solutions.

At RACQ we are passionate about building a diverse and inclusive workplace to create better outcomes for our employees and our members. We aim for our teams to be a true reflection of our communities and are committed to inclusion particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment. Applicants from these and other diverse backgrounds are encouraged to apply. If you have any support or access requirement, please advise us at the time of applying.

What we offer you:
Our employee benefits are designed to enrich your work life, your home, and the community you live in, some of these include:

- Financial benefits and discounts on a range of banking, assistance and insurance products
- Give back to our communities with paid volunteer leave, payroll giving and volunteering for community events such as MotorFest and EKKA
- A range of flexible working and leave options, parental leave of 13 weeks primary carer leave, purchased leave up to 4 weeks per year, cultural observance leave, substitution of public holidays for cultural/religious reasons, personal leave for wellbeing, gender affirmation leave.
- Prioritise your wellbeing with our onsite and virtual health hub, discounts on health programs and access to wellbeing initiatives such as yoga, mindfulness, and free and confidential Employee Assistance Program (EAP).
- Invest in your development with in-house development programs and access to 80,000+ online courses.

Ready to apply? You’ve got this.

RACQ is a ‘Circle Back Initiative’ employer - we commit to respond to every applicant.

LI-HYBRID

**Work Locations**

Eight Mile Plains 2649 Logan Road Eight Mile Plains 4113

  • Motor Partnership Specialist

    6 months ago

    Eight Mile Plains, Australia RACQ Full time

    **Motor Partnership Specialist **(**Job Number**:240000IQ**)** **Description** **Motor Partnerships Specialist** Due to partnerships growth, we are currently looking to recruit a Motor Partnerships Specialists to join our Motor Claims & Assessing department on a full-time permanent basis. The purpose of this role is to drive improved performance and...

  • Motor Claims Operational Delivery Specialist

    2 months ago

    Eight Mile Plains, Australia RACQ Full time

    **Motor Claims Operational Delivery Specialist**(**Job Number**:240001I1**)** **Description** **About the role** At RACQ, you’ll be part of a committed team focused on making a real difference. Your contributions will directly impact member satisfaction and the overall success of our Motor Claims operations. In this pivotal position, you’ll identify,...

  • Team Manager Motor Claims

    6 months ago

    Eight Mile Plains, Australia RACQ Full time

    **Team Manager Motor Claims** **(** **Job Number**: **24000043** **)** **Description** **Team Manager - Recoveries** In this critical role, you will leverage your strong recoveries management experience to support the Operational Claims management leadership team in implementing the Claim Recoveries Management Strategy. Effective prioritisation, focus,...

  • Manager End to End Service Delivery

    7 months ago

    Eight Mile Plains, Australia RACQ Full time

    **Manager End to End Service Delivery**(**Job Number**:240000QS**)** **Description** RACQ is searching for a driven and experienced Manager to join our Motor Claims business.. In this crucial role, as Manager, Motor End to End Service Delivery you'll be responsible for leading and improving our Member service delivery, operational efficiency, and financial...

  • Insurance Claims Resolution Specialist

    4 weeks ago

    Eight Mile Plains, Queensland, Australia RACQ Full time

    About the RoleAs an Insurance Claims Resolution Specialist, you will be responsible for managing a diverse portfolio of motor recoveries or settlements claims in a proactive and cost-effective manner. This role is ideal for individuals who are enthusiastic about working in a fast-paced environment and have strong people skills.Key Responsibilities:Manage a...

  • Claims Management Specialist

    4 weeks ago

    Eight Mile Plains, Queensland, Australia RACQ Full time

    We are seeking enthusiastic individuals to join our Motor Claims Recovery or Motor Settlements teams in permanent full-time roles. The successful candidates will manage a portfolio of claims where they will be required to identify recovery and settlement opportunities, liaise with internal and external stakeholders, manage complex liability claims, have...

  • RTO Partnership Development Specialist

    1 month ago

    Eight Mile Plains, Queensland, Australia Max Solutions Full time

    About This OpportunityWe are seeking a skilled RTO Relationship Consultant to join our team at Max Solutions.This role is ideal for someone who wants to develop and manage stakeholder relationships, drive growth, and make a real difference in people's lives.Stakeholder management with internal and external agenciesImplement and deliver on sales pipeline...

  • Insurance Initiatives Specialist

    7 months ago

    Eight Mile Plains, Australia RACQ Full time

    **Insurance Initiatives Specialist** **(** **Job Number**: **230001O6** **)** **Description** **Insurance Initiative Specialist** An exciting opportunity for an Insurance Initiative Specialist to join our Insurance Strategy & Delivery team. In this role you will be responsible for scoping, designing, and managing the overall delivery of strategic...

  • Housing and Wellbeing Specialist

    7 months ago

    Eight Mile Plains, Australia Aboriginal & Torres Strait Islander Community Health Service Brisbane Limited Full time

    **Introduction**: About ATSICHS Brisbane ATSICHS Brisbane is a not-for-profit community owned health and human services organisation delivering on the unique health and wellbeing needs of Aboriginal and Torres Strait Islander people in greater Brisbane and Logan. We pride ourselves on providing health and human services, our way - supporting our people and...

  • Community Engagement and Outreach Specialist

    1 month ago

    Eight Mile Plains, Queensland, Australia Cocoon Group Services Full time

    Cocoon Group Services is a dynamic organisation committed to delivering exceptional service experiences for individuals with disabilities.We are seeking a highly skilled Community Engagement and Outreach Specialist to join our team in Eight Mile Plains, QLD.As the first point of contact, you will play a crucial role in assisting with transition planning and...

  • Key Account Development Specialist

    4 weeks ago

    Eight Mile Plains, Queensland, Australia Shift Full time

    Job SummaryWe are seeking a Key Account Development Specialist to join our team at Shift. As a critical member of our Asset Finance department, you will be responsible for developing and maintaining strong relationships with large Asset Finance Broking firms.About the RoleBuild long-term relationships with key clients, identifying opportunities for growth...

  • Automotive Service Technician

    2 months ago

    Eight Mile Plains, Queensland, Australia RACQ Full time

    Job Title: Automotive Service TechnicianAbout the Role:We are seeking skilled Motor Vehicle Repair Specialists to join our dynamic team at RACQ Auto. As a key member of our team, you will be responsible for servicing and repairing vehicles for our valued members, utilizing your problem-solving and automotive mastery skills to deliver exceptional results.Key...

  • Senior Service Development Specialist

    4 weeks ago

    Eight Mile Plains, Queensland, Australia Multicap Full time

    About the RoleAs a Senior Service Development Specialist, you will play a key role in driving the strategic growth of our organisation. You will oversee the entire tender process, ensuring that submissions are of the highest quality and aligned with organisational goals.Key Responsibilities:End-to-End Tender Management: Monitor and assess market...

  • Intermediary Pricing Specialist

    3 months ago

    Eight Mile Plains, Australia RACQ Full time

    **Intermediary Pricing Specialist**(**Job Number**:2400017I**)** **Description** **About the role** As a Intermediary Pricing Specialist, you will play a pivotal role in developing, influencing, and executing pricing strategies across RACQ’s Partnership portfolios. Your mission will be to deliver profitability, growth, and sustainability through nuanced...

  • Auto Service Specialist

    4 weeks ago

    Eight Mile Plains, Queensland, Australia RACQ Full time

    RACQ Auto is seeking a skilled Motor Mechanic to join our dynamic team in Eight Mile Plains and Geebung locations. As a key member of our service team, you will be responsible for delivering excellence and reliability to our valued members.We are looking for a trade qualified mechanic or auto-electrician with strong diagnostic skills, who can apply a...

  • Data Insights Specialist

    4 weeks ago

    Eight Mile Plains, Queensland, Australia RACQ Full time

    About the RoleRACQ is seeking a highly skilled Data Insights Specialist to join our team and play a key role in designing and developing data-driven strategies and analytics solutions that support our products within the Assistance portfolio.This is an exciting opportunity for someone with a passion for using data to drive business performance and make a...

  • Customer Service Representative

    1 month ago

    Mile End, Australia Royal Automobile Association Full time

    Motor Claims Team Member OpportunityWe are seeking a dedicated and detail-oriented Customer Service Representative to join our Motor Claims team at the Royal Automobile Association (RAA). As a key member of our customer service team, you will play a crucial role in providing outstanding support to our members lodging and managing new claims.About the...

  • Customer Support Product Specialist

    6 months ago

    Eight Mile Plains, Australia Cook Group Full time

    Overview: **Permanent position with excellent benefits** **Work from home 1-3 days per week** **Inclusive and diverse culture** **We are looking for an enthusiastic individual with a strong work ethic to join our friendly, well respected and long-established company.** **You will be joining a dynamic team where you can establish long-lasting working...

  • Claims Officer

    4 weeks ago

    Mile End, Australia Royal Automobile Association Full time

    **Compensation:** $60,975 + super + benefitsAt Royal Automobile Association (RAA), we are seeking a highly skilled Claims Service Officer to join our Motor Claims team. This is an excellent opportunity for a customer-focused individual to make a positive impact in the lives of our members.As a Claims Service Officer, you will be responsible for managing...

  • Veterinary Specialist in The Specialty of Small

    3 months ago

    Mile End South, Australia The Austin Veterinary Specialist Centre Full time

    The Austin Vet Specialists is looking for a **Specialist Surgeon** who is excited about leadership and management and wants to help expand the surgery department. **Be part of a fast-growing, independently owned referral centre.** (And if you’re not sure about moving to South Australia - read on, I guarantee you will be tempted) **Why join us?** Whilst...