Motor Partnership Specialist
6 months ago
**Motor Partnership Specialist**
**(**
**Job Number**:
**230001NN**
**)**
**Description**
We have an opportunity for a Motor Partnership Specialist to join our Motor Claims and Assessing team. This is a permanent full-time opportunity based out of our Eight Mile Plains office.
The main purpose of this role is to drive improved performance and capability within the motor partnership business to provide strategic development and contract management framework to the Insurance business.
Please note this is a person oriented role and when you aren’t onsite at Eight Mile Plains, our Motor Partnership Specialists are typically visiting our suppliers in
- person.
Key responsibilities include but are not limited to:
- Partner with a portfolio of suppliers across the motor claims network to improve performance in the key areas of cost, quality, timeliness, and member experience.
- Participate in the development of processes and systems that shape the day-to-day workflows and performance of suppliers within Insurance.
- Use supplier performance framework to ensure RACQ gets the best outcomes from its suppliers.
- Analyse data to identify gaps in the supply chain, opportunities for spend reduction or process improvement.
- Ensure improvement opportunities are seized to ensure Insurance customers receive best market service and quality.
- Utilise contract management protocols to ensure suppliers adhere to agreed cost outcomes.
About You
- 3-5 years of relevant assessors/claims/motor experience.
- Previous contract management experience within the supply chain industry
- Strong analytical, communication and stakeholder management skills.
- Thorough understanding of the controls and compliance requirements associated with the processing of claims.
- Ability to build and maintain strong stakeholder relationships.
- Excellent communication skills and people skills with a strong focus, promoting “value-add” initiatives.
Why join RACQ?
It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development.
By joining RACQ, you’ll be part of new sustainability initiatives, including a commitment to being a carbon neutral organisation by 2030. We’ve invested in and partnered with sustainable companies, including the introduction of home solar and batteries, Green Home and Car Loans, and many other products and initiatives. We’ll continue to advocate for, research, and offer green solutions.
At RACQ we are passionate about building a diverse and inclusive workplace to create better outcomes for our employees and our members. We aim for our teams to be a true reflection of our communities and are committed to inclusion particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment. Applicants from these and other diverse backgrounds are encouraged to apply. If you have any support or access requirement, please advise us at the time of applying.
What we offer you:
Our employee benefits are designed to enrich your work life, your home, and the community you live in, some of these include:
- Financial benefits and discounts on a range of banking, assistance and insurance products
- Give back to our communities with paid volunteer leave, payroll giving and volunteering for community events such as MotorFest and EKKA
- A range of flexible working and leave options, parental leave of 13 weeks primary carer leave, purchased leave up to 4 weeks per year, cultural observance leave, substitution of public holidays for cultural/religious reasons, personal leave for wellbeing, gender affirmation leave.
- Prioritise your wellbeing with our onsite and virtual health hub, discounts on health programs and access to wellbeing initiatives such as yoga, mindfulness, and free and confidential Employee Assistance Program (EAP).
- Invest in your development with in-house development programs and access to 80,000+ online courses.
Ready to apply? You’ve got this.
RACQ is a ‘Circle Back Initiative’ employer - we commit to respond to every applicant.
LI-HYBRID
**Work Locations**
Eight Mile Plains 2649 Logan Road Eight Mile Plains 4113
-
Motor Partnership Specialist
5 months ago
Eight Mile Plains, Australia RACQ Full time**Motor Partnership Specialist **(**Job Number**:240000IQ**)** **Description** **Motor Partnerships Specialist** Due to partnerships growth, we are currently looking to recruit a Motor Partnerships Specialists to join our Motor Claims & Assessing department on a full-time permanent basis. The purpose of this role is to drive improved performance and...
-
Eight Mile Plains, Queensland, Australia RACQ Full timeAbout the RoleWe are seeking a highly skilled Operational Excellence Specialist to join our team at RACQ. In this pivotal position, you will identify and manage key improvement initiatives that optimise performance and service delivery within our Motor Claims operations.As an Operational Excellence Specialist, you will conduct root cause analysis to pinpoint...
-
Motor Claims Operational Delivery Specialist
2 weeks ago
Eight Mile Plains, Queensland, Australia RACQ Full timeAbout the RoleRACQ is committed to enhancing member satisfaction and operational success in its Motor Claims division. As a Motor Claims Operational Delivery Specialist, you will play a pivotal role in achieving this goal.Key Responsibilities:Conduct root cause analysis to identify areas for improvement.Lead and coordinate improvement programs across the...
-
Motor Claims Operational Delivery Specialist
3 weeks ago
Eight Mile Plains, Australia RACQ Full time**Motor Claims Operational Delivery Specialist**(**Job Number**:240001I1**)** **Description** **About the role** At RACQ, you’ll be part of a committed team focused on making a real difference. Your contributions will directly impact member satisfaction and the overall success of our Motor Claims operations. In this pivotal position, you’ll identify,...
-
Operational Delivery Excellence Specialist
2 weeks ago
Eight Mile Plains, Queensland, Australia RACQ Full timeAbout the RoleWe are seeking an experienced Operational Delivery Excellence Specialist to join our team in a pivotal position focused on driving transformation and improvement within our Motor Claims operations.As a key member of our team, you will be responsible for identifying, scoping, and managing key improvement initiatives that optimise performance and...
-
Motor Claims Operational Delivery Specialist
5 days ago
Eight Mile Plains, Queensland, Australia RACQ Full timeAbout the RoleWe are seeking a highly skilled Motor Claims Operational Delivery Specialist to join our team at RACQ. This pivotal position plays a crucial role in making a real difference in member satisfaction and the overall success of our Motor Claims operations.As a key member of our team, you will identify, scope, and manage improvement initiatives that...
-
Eight Mile Plains, Queensland, Australia RACQ Full timeAbout the RoleWe are seeking an experienced Motor Claims Operational Delivery Specialist to join our team at RACQ. As a key member of our operations team, you will play a pivotal role in driving performance and service delivery excellence.Key Responsibilities:Root Cause Analysis: Conduct thorough analysis to identify areas for improvement and develop...
-
Team Lead Motor Claims Specialist
1 month ago
Eight Mile Plains, Queensland, Australia RACQ Full timeAbout the RoleWe are seeking a skilled Team Manager to lead our Motor Claims team. As a Team Manager, you will be responsible for providing strong leadership and direction to meet operational performance goals and engagement objectives.Key ResponsibilitiesProvide leadership and direction to the Motor Claims teamEnsure efficient claims handling and maintain...
-
Team Manager Motor Claims
5 months ago
Eight Mile Plains, Australia RACQ Full time**Team Manager Motor Claims** **(** **Job Number**: **24000043** **)** **Description** **Team Manager - Recoveries** In this critical role, you will leverage your strong recoveries management experience to support the Operational Claims management leadership team in implementing the Claim Recoveries Management Strategy. Effective prioritisation, focus,...
-
Customer Service Representative
7 days ago
Eight Mile Plains, Queensland, Australia RACQ Full timeCompany Overview:RACQ is a leading provider of insurance and financial services in Queensland, dedicated to delivering high-quality products and exceptional customer experiences.Salary$30.63 per hour + superannuation + penalty ratesJob Description:In this role, you will be responsible for managing motor claims from lodgement through to settlement, ensuring...
-
Claims Management Officer
3 weeks ago
Eight Mile Plains, Queensland, Australia RACQ Full timeAbout the RoleThe Claims Management Officer - Motor Claims role at RACQ is an exciting opportunity to join a dynamic team that is passionate about providing a high level of service to our members. As a Claims Management Officer, you will be responsible for proactively managing claims, ensuring our members have a positive experience in their time of...
-
Insurance Claims Specialist
5 days ago
Eight Mile Plains, Queensland, Australia RACQ Full timeAbout the Role:We are seeking a highly skilled Insurance Claims Specialist to join our team in a permanent full-time role. The successful candidate will manage a diverse portfolio of motor recoveries or settlements claims in a proactive and cost-effective manner, ensuring appropriate strategies are applied for the most effective outcome.The ideal candidate...
-
Claims Management Specialist
1 month ago
Eight Mile Plains, Queensland, Australia RACQ Full timeAbout the Role:We are seeking a Claims Management Specialist to join our team in a permanent full-time role. The successful candidate will manage a diverse portfolio of motor claims, identifying recovery and settlement opportunities, liaising with internal and external stakeholders, and making financial decisions in a collaborative team environment.About...
-
Manager End to End Service Delivery
6 months ago
Eight Mile Plains, Australia RACQ Full time**Manager End to End Service Delivery**(**Job Number**:240000QS**)** **Description** RACQ is searching for a driven and experienced Manager to join our Motor Claims business.. In this crucial role, as Manager, Motor End to End Service Delivery you'll be responsible for leading and improving our Member service delivery, operational efficiency, and financial...
-
Dispute Resolution Specialist
7 days ago
Eight Mile Plains, Queensland, Australia RACQ Full timeRACQ is a leading provider of insurance and financial services, dedicated to delivering better, smarter solutions for Queenslanders. As a Dispute Resolution Specialist, you will play a critical role in managing a portfolio of claims, ensuring that our customers receive fair and timely resolutions.About the Role:Manage a diverse portfolio of motor recoveries...
-
RTO Partnership Development Specialist
7 days ago
Eight Mile Plains, Queensland, Australia Max Solutions Full timeAbout This OpportunityWe are seeking a skilled RTO Relationship Consultant to join our team at Max Solutions.This role is ideal for someone who wants to develop and manage stakeholder relationships, drive growth, and make a real difference in people's lives.Stakeholder management with internal and external agenciesImplement and deliver on sales pipeline...
-
Insurance Initiatives Specialist
5 months ago
Eight Mile Plains, Australia RACQ Full time**Insurance Initiatives Specialist** **(** **Job Number**: **230001O6** **)** **Description** **Insurance Initiative Specialist** An exciting opportunity for an Insurance Initiative Specialist to join our Insurance Strategy & Delivery team. In this role you will be responsible for scoping, designing, and managing the overall delivery of strategic...
-
Housing and Wellbeing Specialist
6 months ago
Eight Mile Plains, Australia Aboriginal & Torres Strait Islander Community Health Service Brisbane Limited Full time**Introduction**: About ATSICHS Brisbane ATSICHS Brisbane is a not-for-profit community owned health and human services organisation delivering on the unique health and wellbeing needs of Aboriginal and Torres Strait Islander people in greater Brisbane and Logan. We pride ourselves on providing health and human services, our way - supporting our people and...
-
Community Engagement and Outreach Specialist
7 days ago
Eight Mile Plains, Queensland, Australia Cocoon Group Services Full timeCocoon Group Services is a dynamic organisation committed to delivering exceptional service experiences for individuals with disabilities.We are seeking a highly skilled Community Engagement and Outreach Specialist to join our team in Eight Mile Plains, QLD.As the first point of contact, you will play a crucial role in assisting with transition planning and...
-
Claims Management Officer
1 month ago
Eight Mile Plains, Queensland, Australia RACQ Full timeAbout the roleWe are seeking a Claims Management Officer to join our team at RACQ. As a Claims Management Officer, you will be responsible for managing claims from inception to settlement, ensuring our members have a positive experience in their time of need.About youYou will have excellent customer service skills and a desire to help others.You will thrive...
