Motor Partnership Specialist

3 weeks ago

Eight Mile Plains, Australia RACQ Full time

**Motor Partnership Specialist**
**(**
**Job Number**:
**230001NN**
**)**

**Description**

We have an opportunity for a Motor Partnership Specialist to join our Motor Claims and Assessing team. This is a permanent full-time opportunity based out of our Eight Mile Plains office.

The main purpose of this role is to drive improved performance and capability within the motor partnership business to provide strategic development and contract management framework to the Insurance business.

Please note this is a person oriented role and when you aren’t onsite at Eight Mile Plains, our Motor Partnership Specialists are typically visiting our suppliers in
- person.

Key responsibilities include but are not limited to:

- Partner with a portfolio of suppliers across the motor claims network to improve performance in the key areas of cost, quality, timeliness, and member experience.
- Participate in the development of processes and systems that shape the day-to-day workflows and performance of suppliers within Insurance.
- Use supplier performance framework to ensure RACQ gets the best outcomes from its suppliers.
- Analyse data to identify gaps in the supply chain, opportunities for spend reduction or process improvement.
- Ensure improvement opportunities are seized to ensure Insurance customers receive best market service and quality.
- Utilise contract management protocols to ensure suppliers adhere to agreed cost outcomes.

About You
- 3-5 years of relevant assessors/claims/motor experience.
- Previous contract management experience within the supply chain industry
- Strong analytical, communication and stakeholder management skills.
- Thorough understanding of the controls and compliance requirements associated with the processing of claims.
- Ability to build and maintain strong stakeholder relationships.
- Excellent communication skills and people skills with a strong focus, promoting “value-add” initiatives.

Why join RACQ?

It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development.

By joining RACQ, you’ll be part of new sustainability initiatives, including a commitment to being a carbon neutral organisation by 2030. We’ve invested in and partnered with sustainable companies, including the introduction of home solar and batteries, Green Home and Car Loans, and many other products and initiatives. We’ll continue to advocate for, research, and offer green solutions.

At RACQ we are passionate about building a diverse and inclusive workplace to create better outcomes for our employees and our members. We aim for our teams to be a true reflection of our communities and are committed to inclusion particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment. Applicants from these and other diverse backgrounds are encouraged to apply. If you have any support or access requirement, please advise us at the time of applying.

What we offer you:
Our employee benefits are designed to enrich your work life, your home, and the community you live in, some of these include:

- Financial benefits and discounts on a range of banking, assistance and insurance products
- Give back to our communities with paid volunteer leave, payroll giving and volunteering for community events such as MotorFest and EKKA
- A range of flexible working and leave options, parental leave of 13 weeks primary carer leave, purchased leave up to 4 weeks per year, cultural observance leave, substitution of public holidays for cultural/religious reasons, personal leave for wellbeing, gender affirmation leave.
- Prioritise your wellbeing with our onsite and virtual health hub, discounts on health programs and access to wellbeing initiatives such as yoga, mindfulness, and free and confidential Employee Assistance Program (EAP).
- Invest in your development with in-house development programs and access to 80,000+ online courses.

Ready to apply? You’ve got this.

RACQ is a ‘Circle Back Initiative’ employer - we commit to respond to every applicant.

LI-HYBRID

**Work Locations**

Eight Mile Plains 2649 Logan Road Eight Mile Plains 4113

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