Guest Service Agent
5 months ago
Company Description
Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.
Minor Hotels AU & NZ is a proud leader in strata titled accommodation management with numerous Hotels, Resorts and Residential Apartment buildings throughout Australia and New Zealand.
**Job Description**:
We are looking for an enthusiastic, dedicated and professional Guest Service Agent to join our team at Oaks Brisbane on Charlotte Suites on a casual basis.
The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy.
**Key Responsibilities Include**:
- Welcome and check in guests
- Communicate professionally
- Make bookings
- Assist guests during their stay
**Qualifications**:
- Previous experience in a hotel or customer service environment
- Excellent written and verbal communication skills
- Exceptional customer service skills and an unwavering positive attitude
- The ability to successfully provide a high level of customer satisfaction
- Professional presentation essential
- Full availability to work a variety of shifts Monday to Sunday, including weekends, school holidays and public holidays.
Additional Information
**Join our positive and vibrant team and be rewarded with these team benefits**:
- Highly competitive hourly rate
- 50% discounts on accommodation across all Minor Hotel brands in AUS and NZ
- Discount when you visit any of our restaurants, cafes, bars and wellness retreats
- Discounts on 530 Minor hotels and F&B outlets across the globe
- 50% off The Coffee Club VIP membership
- Furniture, Australia Zoo, Medibank insurance discounts
- Secondments and promotion opportunities across Minor Hotel globally
- Career progression & education assistance
- Additional paid leave including Birthday and Study leave
- Wellbeing programs (Uprise)
- Reward & Recognition programs
- Team member referral program
- Uniform provided
- Laundry allowance for some roles*
Our people drive the success of our business, so we will invest in your skills to allow you to grow and progress through your career. You'll feel at home as part of a close team who thrive on delivering exceptional guest experiences and working in a company focused on ensuring the best work place culture.
-
Guest Service Agent
6 months ago
Brisbane, Australia Grupo Mantra Full timeMantra Portsea is located in the heart of the tropical resort town of Port Douglas (1 hours north of Cairns). On your days off, explore Four Mile Beach, Mossman Gorge, the Atherton Tablelands, Daintree Rainforest or the wonder of the Great Barrier Reef. Live and work surrounded by one of Australias last great unspoiled environments. Do you go the extra...
-
Guest Service Agent
6 months ago
Brisbane, Australia Hilton Full time**Why you'll love working with Hilton!** - ** Unbeatable Team Member Travel Program**: Enjoy exclusive, highly discounted rates on hotel rooms for Team Members and your Friends and Family. - **Generous Discounts**: Access savings of up to 25-50% on various products and services within Hilton outlets. - **Comprehensive Training**: Receive extensive training...
-
Guest Service Agent
2 months ago
Brisbane, Australia Hilton Full timeGuest Service Agent **Why you'll love working for Hilton!** **Unbeatable Team Member Travel Program**: Enjoy exclusive, highly discounted rates on hotel rooms for Team Members and your Friends and Family. **Generous Discounts**: Access savings of up to 25-50% on various products and services within Hilton outlets. **Comprehensive Training**: Receive...
-
Guest Service Agent
5 months ago
Brisbane, Australia Mantra on Queen Full time**Mantra on Queen** is minutes from restaurants, shops, galleries, museums, parks and Brisbane’s main sporting stadiums. Offering fully equipped apartments with stunning views of the city and the Brisbane River, it’s big with family popping up for a weekend. Weekdays, the property’s corporate and social meeting facilities swing into action, while our...
-
Guest Service Agent
6 months ago
Brisbane, Australia Mantra Terrace Hotel Full timeLocated on Astor Terrace in the heart of Brisbane, **Mantra Terrace Hotel **boasts stylish hotel rooms and suites, elegantly decorated guest areas and an atmospheric bar and restaurant serving seasonally inspired breakfasts, lunches and dinners Monday to Friday. With a full hotel renovation from rooms to restaurant happening in mid 2020, this hotel will be...
-
Guest Service Agent
6 months ago
Brisbane, Australia FV by Peppers Full time**FV by Peppers **offers a exclusive collection of apartments for both short-term stays and longer-term residents who are attracted by the extra prestige and service promise that comes with the Peppers brand. The impressive architectural design built over multiple towers offers amenities such as rooftop infinity pools, VIP rooms, cinema, state of the art...
-
Guest Services Agent
3 weeks ago
Brisbane, Australia Marriott International, Inc Full time**Additional Information** **Job Number**24191604 **Job Category**Rooms & Guest Services Operations **Location**The Westin Brisbane, 111 Mary Street, Brisbane, Queensland, Australia, 4000 **Schedule**Part Time **Located Remotely?**N **Position Type** Non-Management **COMPANY** Explore an exciting new career path with Marriott International at The Westin &...
-
Guest Service Agent
4 months ago
Brisbane, Australia Oaks Hotels Full timeJob Description The Milton are looking for a Guest Service Agent who is passionate about providing excellent customer service to join the team on a full time basis. The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from...
-
Guest Service Agent
6 months ago
Brisbane, Australia Hotel Grand Chancellor Full timeSituated on the highest point in Brisbane’s Central Business District, Hotel Grand Chancellor Brisbane is a 4.5 star hotel attracting both business and leisure travellers. The Hotel boasts an engaging blend of contemporary design, modern amenities and gracious hospitality dedicated to the perfect guest experience. Hotel Grand Chancellor Brisbane is...
-
Guest Services Agent
3 weeks ago
Brisbane, Australia Marriott Full timeCOMPANYExplore an exciting new career path with Marriott International at The Westin & Four Points by Sheraton Brisbane. Explore endless possibilities with the #1 leader in hospitality worldwide, Marriott International. Unmatched opportunities await you! The next step in your career could lead to the greatest adventure.We are excited to announce an...
-
Guest Service Agent
2 months ago
Brisbane, Australia AccorHotel Full time**Company Description** Join** us at Accor, **where** life pulses **with** passion!** As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all...
-
Guest Services Agent
6 months ago
Brisbane, Australia Westin Hotels & Resorts Full time**Job Description**: **Job Number** 23144276 **Job Category** Rooms & Guest Services Operations **Location** The Westin Brisbane, 111 Mary Street, Brisbane, QUEENSLAND, Australia VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** **COMPANY** The more you travel, the more your well-being...
-
Guest Service Agent
6 months ago
Brisbane, Australia PULLMAN Full time**Company Description** We are looking for our next Front Office superstars to join our team! Are you passionate about guest Service? Then this role is for you! We are currently recruiting for Full Time Guest Service Agents. Pullman and Mercure Brisbane King George Square is located in the CBD and is Brisbane’s largest contemporary style hotel, featuring...
-
Guest Service Agent
2 months ago
Brisbane, Australia Hilton Hotels Full timeJOB DESCRIPTIONWhy you'll love working for Hilton! Unbeatable Team Member Travel Program: Enjoy exclusive, highly discounted rates on hotel rooms for Team Members and your Friends and Family.Generous Discounts: Access savings of up to 25-50% on various products and services within Hilton outlets.Comprehensive Training: Receive extensive...
-
Night Guest Service Agent
6 months ago
Brisbane, Australia Oaks Hotels Full timeCompany Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...
-
Guest Service Agent
6 months ago
Brisbane, Australia MINOR Hotels Full timeOaks Brisbane Festival Suites are looking for a Guest Service Agent who is passionate about providing excellent customer service to join the team on a casual basis. The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth...
-
Guest Service Agent
6 months ago
Brisbane, Australia MINOR Hotels Full timeOaks Brisbane On Felix Suites are looking for a Full-time Guest Service Agent who is passionate about providing excellent customer service to join the team. The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and...
-
Guest Service Agent
5 months ago
Brisbane, Australia MINOR Hotels Full timeOaks Brisbane Woolloongabba Suites are looking for a Guest Service Agent who is passionate about providing excellent customer service to join the team on a part time basis, for a minimum of 16 hours per week (Tuesday & Saturday). The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the...
-
Guest Service Agent
5 months ago
Brisbane, Australia AccorHotel Full timeCompany Description The Sofitel Brisbane Central is centrally located within the heart of Brisbane City. The hotel’s 416 elegantly appointed rooms and suites are complemented by the finest personal luxuries to make this one of Brisbane’s best accommodation experiences. The hotel features a number of exquisite and extravagant food & beverage outlets, two...
-
Hotel Guest Service Agent Consultant
3 weeks ago
Brisbane, Queensland, Australia The Star Brisbane Full timeGuest Service Agent Role at The Star BrisbaneThe Guest Service Agent plays a pivotal role in shaping the success of our hotel team at The Star Brisbane, delivering outstanding service to guests during check-in, check-out, and throughout their stay. Key responsibilities include:Providing exceptional guest service to enhance the experienceManaging guest...