Guest Service Agent

2 weeks ago


Brisbane, Australia Grupo Mantra Full time

Mantra Portsea is located in the heart of the tropical resort town of Port Douglas (1 hours north of Cairns). On your days off, explore Four Mile Beach, Mossman Gorge, the Atherton Tablelands, Daintree Rainforest or the wonder of the Great Barrier Reef. Live and work surrounded by one of Australias last great unspoiled environments.

Do you go the extra mile to create a memorable guest experiences? Join our motivated and vibrant Front Office Team as a Guest Service Agent and build your career with Accor. 

As our next Guest Service Agent, you will:
Deliver service excellence, from check in to check out and everywhere in between
Often be the first point of contact for guests and visitors
Be responsible for completing a wide variety of front office tasks, which will ensure that every day is different from selling the hotels facilities to taking reservations and maintaining guest accounts
Provide guests and visitors with local information from your vast array of knowledge regarding the neighbourhood attractions and amenities

What we are looking for:
The ability to work under pressure, multitask and think on your feet to quickly resolve issues is required
Strong communication skills and pride in personal presentation 
A passionate person who is able to make both their colleagues and guests smile
Someone with apparent energy and a positive attitude, that they will bring with them to every single shift
A genuine customer service focus and a strong dedication to always making our guests smile during their stay

Previous experience working Hotel Reception an advantage


  • Guest Service Agent

    1 month ago


    Brisbane, Australia Hilton Full time

    A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from...

  • Guest Service Agent

    2 months ago


    Brisbane, Australia Hilton Full time

    Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of...

  • Guest Service Agent

    5 days ago


    Brisbane, Australia Hilton Full time

    **Why you'll love working with Hilton!** - ** Unbeatable Team Member Travel Program**: Enjoy exclusive, highly discounted rates on hotel rooms for Team Members and your Friends and Family. - **Generous Discounts**: Access savings of up to 25-50% on various products and services within Hilton outlets. - **Comprehensive Training**: Receive extensive training...

  • Guest Service Agent

    3 days ago


    Brisbane, Australia Mantra on Queen Full time

    **Mantra on Queen** is minutes from restaurants, shops, galleries, museums, parks and Brisbane’s main sporting stadiums. Offering fully equipped apartments with stunning views of the city and the Brisbane River, it’s big with family popping up for a weekend. Weekdays, the property’s corporate and social meeting facilities swing into action, while our...

  • Guest Service Agent

    1 week ago


    Brisbane, Australia Mantra Terrace Hotel Full time

    Located on Astor Terrace in the heart of Brisbane, **Mantra Terrace Hotel **boasts stylish hotel rooms and suites, elegantly decorated guest areas and an atmospheric bar and restaurant serving seasonally inspired breakfasts, lunches and dinners Monday to Friday. With a full hotel renovation from rooms to restaurant happening in mid 2020, this hotel will be...

  • Guest Service Agent

    3 weeks ago


    Brisbane, Australia FV by Peppers Full time

    **FV by Peppers **offers a exclusive collection of apartments for both short-term stays and longer-term residents who are attracted by the extra prestige and service promise that comes with the Peppers brand. The impressive architectural design built over multiple towers offers amenities such as rooftop infinity pools, VIP rooms, cinema, state of the art...

  • Guest Service Agent

    1 week ago


    Brisbane, Australia FV by Peppers Full time

    **FV by Peppers **offers a exclusive collection of apartments for both short-term stays and longer-term residents who are attracted by the extra prestige and service promise that comes with the Peppers brand. The impressive architectural design built over multiple towers offers amenities such as rooftop infinity pools, VIP rooms, cinema, state of the art...

  • Guest Services Agent

    1 month ago


    Brisbane, Australia Royal on the Park Full time

    **Royal on the Park Hotel** We are currently recruiting for a **Guest Services Agent** to join our Royal team. If you genuinely enjoy your profession and are keen to become part of a supportive organisational culture, then please review the required skills and experience below: **About the Role**: Key tasks will include attending to the needs of arriving...


  • South Brisbane, Australia Riverside Hotel Full time

    **Amazing Guest Service Agents Needed!** Are you ready to be part of our incredible team as our next Guests Service Agent / Front Desk Receptionist? We are on the lookout for AMAZING individuals who know how to provide superior customer service. If you are a vibrant, bubbly person with an eye for detail and a knack for teamwork (who likes to have a laugh...

  • Guest Service Agent

    2 months ago


    Brisbane, Australia Hotel Grand Chancellor Full time

    Situated on the highest point in Brisbane’s Central Business District, Hotel Grand Chancellor Brisbane is a 4.5 star hotel attracting both business and leisure travellers. The Hotel boasts an engaging blend of contemporary design, modern amenities and gracious hospitality dedicated to the perfect guest experience. Hotel Grand Chancellor Brisbane is...

  • Guest Service Agent

    1 week ago


    Brisbane, Australia Hotel Grand Chancellor Full time

    Situated on the highest point in Brisbane’s Central Business District, Hotel Grand Chancellor Brisbane is a 4.5 star hotel attracting both business and leisure travellers. The Hotel boasts an engaging blend of contemporary design, modern amenities and gracious hospitality dedicated to the perfect guest experience. Hotel Grand Chancellor Brisbane is...


  • Brisbane, Australia Westin Hotels & Resorts Full time

    **Job Description**: **Job Number** 23144276 **Job Category** Rooms & Guest Services Operations **Location** The Westin Brisbane, 111 Mary Street, Brisbane, QUEENSLAND, Australia VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** **COMPANY** The more you travel, the more your well-being...

  • Guest Service Agent

    1 week ago


    Brisbane, Australia PULLMAN Full time

    **Company Description** We are looking for our next Front Office superstars to join our team! Are you passionate about guest Service? Then this role is for you! We are currently recruiting for Full Time Guest Service Agents. Pullman and Mercure Brisbane King George Square is located in the CBD and is Brisbane’s largest contemporary style hotel, featuring...

  • Guest Service Agent

    2 weeks ago


    Brisbane, Australia MINOR Hotels Full time

    Oaks Brisbane Festival Suites are looking for a Guest Service Agent who is passionate about providing excellent customer service to join the team on a casual basis. The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth...

  • Guest Service Agent

    2 weeks ago


    Brisbane, Australia MINOR Hotels Full time

    Oaks Brisbane On Felix Suites are looking for a Full-time Guest Service Agent who is passionate about providing excellent customer service to join the team. The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and...

  • Guest Service Agent

    2 weeks ago


    Brisbane, Australia MINOR Hotels Full time

    Oaks Brisbane Festival Suites are looking for a Guest Service Agent who is passionate about providing excellent customer service to join the team on a casual basis. The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth...

  • Guest Service Agent

    3 days ago


    Brisbane, Australia Oaks Hotels Full time

    Company Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...


  • Brisbane, Australia Oaks Hotels Full time

    Company Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...

  • Guest Service Agent

    2 weeks ago


    Brisbane, Australia Oaks Hotels Full time

    Company Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...

  • Guest Service Agent

    2 weeks ago


    Brisbane, Australia Oaks Hotels Full time

    Company Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...