Customer Service

Make a practical difference to NSW small businesses! - Exciting Ongoing employment opportunity - Total remuneration range: $225,740 - $249,843 commensurate with experience - Based in Parramatta **About the role** - Are you looking for an opportunity to be part of an organisation driven to help small businesses succeed and ensuring they have a voice to be...

**Customer Services Officer - NSW Fair Trading, Building and Construction** Sensational opportunity for a driven, customer focused administrator - **Grade**: Clerk Grade 3/4 - ** Salary range**: $75,992 - $80,211 + superannuation and leave loading - ** Duration**: Up to 12-month temporary employment opportunity - ** Applications Close**:Friday, 20th January...

**Customer Resolution Officer** - ** $98,941 - $116,651 plus super**: - ** Ongoing role**: - ** Location - Role can be based in McKell, Paramatta or Gosford. Hybrid and flexible working conditions available**: - ** SNSW Grade 7/8** **About us** The Customer Resolutions Team is a newly created function within Service NSW, bringing together complaints and...

**Associate Customer Resolution Officer** - ** $84,734 - $96,835 plus super**: - ** Ongoing role - Multiple roles available**: - ** Location - Roles can be based in McKell, Paramatta or Gosford. Hybrid and flexible working conditions available**: - ** SNSW Grade 5/6** **About us** The Customer Resolutions Team is a newly created function within Service...

**Manager Customer Engagement, Ongoing, Sydney** The Department of Customer Service (DCS) is looking for an enthusiastic and team-orientated individual within the Customer Engagement team in ICT. The successful applicant will be supporting agencies across The Department of Customer Service. The right applicant will be a team player able to hit the ground...

**Customer Support Officer, Ongoing & Temporary - Full Time & Part Time opportunities available** DCS is a great place to work, and it’s not just us saying that! Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and...

**Customer Case Officer - NSW Small Business Commission** - **Grade**: Clerk Grade 5/6 - ** Salary range**: $89,707 - 98,982 + superannuation and leave loading - ** Duration**: Ongoing position available, with the possibility of a talent pool - ** Applications Close**:Monday 22nd May 2023 [9:59am] - ** Location**: Parramatta, 4PSQ **About the...

**Service Coordinator - Finley Service Centre** **Title**: Service Coordinator - Finley Service Centre **Salary**: Service NSW Grade 6 ($91,004 - $96,835, plus employer's contribution to superannuation and annual leave loading) **Location**:Finley Service Centre **Employment Status**: Full-time - temporary opportunity (up to 12 months) We are currently...

**IT Service Cost Recovery Analyst, Ongoing opportunity based in Sydney, plus flexible/hybrid working options** - Ongoing position available - Grade 7/8, salary range: $106,025 - $117,363 + 11% super - Based in Sydney CBD (McKell), plus flexible working options available **About the role** The IT Service Cost & Recovery Analyst coordinates cost recovery...

**Supplier and Customer Development Manager** - Role Type: Permanent/Ongoing, full-time opportunity - Salary: DCS Clerk Grade 11/12 - base salary starts at $134,411 - $155,445 plus 10.5% superannuation and leave loading - Location: Sydney CBD, Flexible Working Arrangements available Do you have a passion for working with senior leaders across NSW Government...

**Customer Service Representative - All Service Centre Locations** **Title***: Customer Service Representative (Service Centres) **Salary***: Service NSW Grade 3/4 ($64,592 - $78,769 plus employer's contribution to superannuation and annual leave loading) **Immediately available Locations**: **_ _**: - Bondi, Wynyard, Haymarket,...

**Customer Concierge Operator** **Digital Service Representative** **Parramatta Contact Centre** **Customer Concierge Operator** - SNSW Clerk Grade 2 - starting annual salary $58,346 (pro rata) **Digital Service Representative** - SNSW Clerk Grade 2/3 - starting annual salary $58,346 (pro rata) Superannuation and annual leave loading is in addition to the...

**IT Service Delivery Manager** Are you based in SYDNEY, LITHGOW, BATHURST, GOSFORD, MAITLAND or across Regional NSW? The Department of Customer Service is looking for a Manager, Service Desk to join our growing team! **Benefits**: - Fantastic ongoing clerk grade 11/12 opportunity. - Salary range: $134,411 - $155,445 + super, commensurate with...

**Customer Case Officer - NSW Small Business Commission (Aboriginal Targeted)** - **Grade**: Clerk Grade 5/6 - ** Salary range**: $89,707 - 98,982 + superannuation and leave loading - ** Duration**: Ongoing position available, with the possibility of a talent pool - ** Applications Close**:Thursday 1st June 2023 [9:59am] - ** Location**: Parramatta,...

**Service Desk Coordinator, Ongoing opporuntity, Sydney and Parramatta office locations + flexible/hybrid working options available** The Department of Customer Service (DCS) is a service provider, regulator and central agency of government. ICT is being transformed from an outsourced vendor to a best of breed sourcing model with Service Desk and governance...

**Manager, Aboriginal Customer Engagement & Policy (Aboriginal)** **Grade 11/12, Ongoing** **Location:Sydney** **About this role** Do you want to make a difference in supporting better outcomes for Aboriginal people, customers and communities within NSW. We are looking for an experienced Aboriginal Customer Engagement & Policy Manager to work in the...

**Principal Service Designer** **Grade 11/12, Ongoing** **About this role** - **Flexible **working arrangements (remote working options, compressed flexible hours and more) - **Salary **$145,682- $175,260 plus superannuation and leave loading - **Innovative **and **exciting **digital projects - Multiple roles available with **career progression...

The Digital Workplace team is responsible for ensuring DCS employees can work effectively in a digital environment and manage their information to ensure it is secure, accessible and well-governed (that is, easy to find, use and manage). There are three teams in Digital Workplace: Customer Partnerships, Information Governance, and IM Systems. - Customer...

**IT Service Delivery Manager** **1 x ongoing role** **Do you want to ** - Be responsible for IT Services and establishing and managing service level agreements - Make an impact to the lives of 8 million+ people in NSW - Work in an inclusive and flexible hybrid-environment, with endless opportunities to grow **Yes? Then this role is for you ** **Your...

DCS Grade 7/8 - Base salary ($101,947- $112,849)+ super - Temporary full time opportunity until June 2024 with potential to extension or become permanent - Inclusive and flexible hybrid-environment with endless opportunity to grow **What’s the Job?** - Collaborating with cross functional teams to gather requirements, solve problems, and unblock pathways...