Head of Cx Sales, Apj

6 months ago

Sydney, Australia Zoom Full time

**What you can expect**

As our Head of CX Sales, APJ, you’ll play a crucial role in accelerating our growth. You will work closely with customers, partners and other Zoomies across the organization. You will be responsible for hiring, enabling, and managing a team of Zoom CX Sales Specialists. You will collaborate with other sales and channel leaders in the region, to define strategy and execute on go-to-market plans.

**About the Team**

The Zoom sales team is a dynamic force driving the company's success. With a focus on delivering cutting-edge communication solutions for clients across all sectors, the team passionately engages with clients worldwide. Through strategic partnerships and a customer-centric approach, they play a pivotal role in expanding Zoom's global presence and ensuring businesses harness the full potential of virtual collaboration.

**What we’re looking for**
- 15+ years’ experience in software sales with specific expertise in Customer Experience and/or Contact Center as a Service (CCaaS)
- Have experience building and leading a sales team in key regions in the APAC market
- Be able to provide feedback, coaching, ensuring team quota attainment, driving activity level and implement process efficiency changes
- Have a solid collaboration record; partner and liaison with all levels and departments within an organization.

**Ways of Working**
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

**Benefits**
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

**About Us**
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

**Our Commitment**
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

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