Zoom Cx Sales Specialist, Anz

5 days ago


Sydney, Australia Zoom Full time

We are seeking a talented individual **Zoom CX - Sales Specialist, ANZ **with a deep specialized experience in Customer Experience (CCaaS) sales, understanding of the industry and CX market, and has the ability to partner with direct sales account executives to work with Zoom customers to help them transform the customer experience they deliver to their customers. The primary goal is to partner with sales Account Executives and help our customers adopt the value of the Zoom Customer Experience capabilities.

**Responsibilities**:

- Your responsibilities will include building and managing a healthy sales pipeline focused on driving revenue, adoption, and market penetration.
- Be an innovator that will help our global company discover new ways to sell our service and drive new business initiatives
- Ideally a demonstrated ability to think strategically and analytically with the ability to build and convey a strong value story to the market
- Develop a strong understanding of key product differentiators, sales methodologies and processes
- Work strategically with management to deliver forecasts, identify trending opportunities/challenges, and provide recommended solutions
- Develop go to market co-sell strategy (internal Zoom, alliance partner & channel partners)
- Drive Partner Awareness & Expertise specifically in our Zoom Phone Contact Center integrations

**Requirements**:

- 5+ years CX / Cloud (CCaaS) Sales Experience
- 5+ years technical sales/BD experience in Cloud Contact Center (CCaaS) (a plus, but not required)
- SaaS Business & Sales Experience
- Deep Contact Center software industry product knowledge
- Excellent communicator
- Strong presentation skills to create engaging messaging, training material and supporting resources.
- Experience leading others with product/services training; best practices; demo and sales guides; learning and training materials.
- Ability and aptitude to work within various mediums to coach & develop partner sellers
- Must understand business telephony & Contact Center (Cloud & Premises PBX)
- Ability to work independently as well as part of a collaborative environment
- Multilingual is a plus

**Job Types**: Full-time, Permanent

**Salary**: $100,000.00 - $160,000.00 per year

**Benefits**:

- Dental insurance
- Employee stock purchase plan
- Free food
- Health insurance
- Parental leave
- Referral program
- Work from home

Schedule:

- 8 hour shift

Supplemental pay types:

- Commission

Work Location: In person


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