Head of Cx Operations

Head of CX Delivery - Cloud Communication Leader This impressive CX technology and services market leader delivers elegant, customised CX software platforms to a range of enterprise customers across the region and with an ever-increasing customer and project portfolio this has heralded the requirement for Head of CX Delivery to lead and manage the delivery...

**CX Specialist** An exciting new permanent opportunity has become available within the ANZ DLL team for a CX Specialist. This role aims to exceed the end-to-end needs of our partners and customers and offer an amazing customer experience when doing business with DLL. DLL is looking to accelerate its speed of change to enhance the customer experience via a...

**What you can expect** As our Head of CX Sales, APJ, you’ll play a crucial role in accelerating our growth. You will work closely with customers, partners and other Zoomies across the organization. You will be responsible for hiring, enabling, and managing a team of Zoom CX Sales Specialists. You will collaborate with other sales and channel leaders in...

**CX Design Lead** - DCS Clerk Grade 11/12 starting from $139,798 - $161,663, plus employer’s contribution to superannuation and annual leave loading - 2x Ongoing Full-time - Hybrid role, majority time in the Sydney office **About NSW Telco Authority** We work with emergency services and telecommunications carriers to protect communications assets during...

**A new adventure awaits** How does 5 weeks leave per year, an impactful career that you’ll truly love, and working for a great organisation that empowers wellbeing sound like to you? At Zurich we’re on a journey towards a brighter futureA brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers...

Industry Leading Automotive Innovator - Greenfields Role - Competitive Salary Package including 2 fully maintained vehicles A leading global company at the forefront of cutting-edge vehicle design and sustainable mobility solutions is seeking a Head of Digital & CX to join their leadership team in Australia. This is a very exciting, newly created General...

Job Expectations A fantastic opportunity at nbn, as a Principle CX Designer, reporting to the Executive Manager CX Design. A bit about your role As a Principal CX Designer, you will identify opportunities for the CX Design capability to add value within critical domains (e.g. Residential, Fibre Deployment, New Developments). You will lead end-to-end...

Great opportunity to drive continuous improvement in our Qantas Digital & Customer Experience business unit - Develop data and insights to make recommendations for significant commercial and customer value - Full-time permanent position based at our Head Office in Mascot We’ve always been pioneers, and we’re proud to see that spirit in our people today....

**ACCELERATE YOUR CAREER PROGRESSION** Fiftyfive5, part of Accenture Song are the fastest growing research agency in Australasia, with a team of over 200 across five offices in Sydney, Melbourne, Auckland, Canberra, London and Singapore The foundation of that growth is a simple formulaFind the best talent, support with an environment that energises,...

Job Expectations Build your career and Australia’s future. Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements. A fantastic opportunity at nbn, Australia’s largest...

As a highly cross functional role, our CX Programme Manager for our HelloFresh market offering, you will sit between our customer care and product teams to proactively advocate for customer centricity and communication clarity across all steps of the HelloFresh customer journey, whilst you actively hold cross functional teams accountable when making our...

In this role, you’ll ensure consistent and high-quality support across teams, identify opportunities for performance improvement and customer experience enhancement, and drive efficiencies through system and tool simplification and standardisation. Reporting to Customer Experience Operations Manager. **Who are you?** **You will**: - Lead and coach the...

This global CX & Insights Consultancy bridges the gap between technology and research. Their cutting-edge dashboards allow them to capture real-time customer experience data at every touchpoint and channel of a consumer's journey, in real-time. Allowing them to deliver actionable, in-the-moment, data-driven solutions that improve CX, ROI and growth for ASX...

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries...

**About the role**: The Customer Marketing & CX Lead will focus on developing and championing a deep understanding of our customers and their drivers - owning and optimising customer engagement, adoption and retention initiatives, and partnering with our product, implementation and customer success teams to drive a superior end-to-end customer experience for...

**Work type**: Full Time **Location**: Sydney **Job type**: Customer Experience & Product **Applications close**: **CX Designer**: Hello. We’re Virgin Australia. And we’re back (in a big way). We’re the airline that’s always done things a little different. Our way. The Virgin way. For us, flying is so much more than simply taking off and landing...

**Description**: Are you ready to grow your career in Insurance? Cover-More Group helps people travel safely across the globe every day. We are there at every step of a traveller’s journey, to keep them safe and help them out if something goes wrong. We are committed to providing reliable, fast, flexible and bespoke services for our customers as well as...

Opportunity to develop, drive and lead the customer experience strategy across Qantas Loyalty - Be part of a high performing team to improve customer experiences across the customer journey - Permanent position based at our Head Office in Mascot Qantas Loyalty is an integral part of the Qantas brand, with a vision to be the most valued and trusted Loyalty...

Inspired Education is the leading global group of premium schools, with a portfolio of over 80 premium private schools spanning six continents which utilise proven educational practices from every corner of the globe, ensuring over 70,000 students receive a world-class learning experience from Kindergarten to Year 13. In over 23 countries, Inspired schools...

Our client, an eCommerce logistics and last mile delivery expert, is searching for a ** Head of Operations ** to join their business in *** **Australia ** **.** **Position Title**: **Head of Operations** **Position Type**: - Permanent**Start Date**: - ASAP**Location**: - Sydney, Australia**Contact**: - Bianca Papa | +49 (0) 89 23 88 98...